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"Perfect location. Polite and helpful staff who were always available to help. In particular, we loved the Level lounge, which was well worth upgrading ... " More
12 Dec 2019 by Miguel A. Moral Guest Experience Manager
Thank you for the scored! Miguel A. Moral Guest Experience Manager
1 Aug 2019 by Miguel A. Moral
Dear guest, Thank you so much for the nice feedback about our hotel. We hope to see you again! best regards, Guest Experience Manager Miguel A. Moral
29 Jan 2019 by Miguel A. Moral
Thank you for your time and for your valoration! We really apreciate it. Guest Experience Manager Miguel A. Moral
20 Feb 2020 by Miguel A. Moral - Guest Experience Manager
Thank you for your feedback! I´m glad to know that you enjoyed with our breakfast service! Hope to see you soon Miguel A. Moral Guest Experience Manager
18 Feb 2020 by Guest Experience Manager
Dear guest, Your positive comments will help us with our continuing effort to improve the service quality. We look forward to receive your visit soon and we remain at your disposal. Miguel A. Moral Guest Experience Manager
1 Feb 2020 by Miguel A. Moral Guest Experience Manager
Dear Nicole, We would like to thank you for your kind feedback Miguel A. Moral Guest Experience Manager
25 Nov 2019 by Miguel A. Moral Guest Experience Manager
Dear guest, Thank you for your comments. Miguel A. Moral Guest Experience Manager
1 Aug 2019 by Miguel A. Moral
Dear guest, Our apologies for the inconveniences you have had in your stay. We do our best to exceed our guest expectations and we are really sorry to know that we have not reached yours. I remain at your complete disposal and look forward to welcoming you back in the near future. Guest Experience Manager Miguel A. Moral
Melia Madrid Princesa offers its guests a full-service spa, a water park (surcharge), and an indoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and 18 meeting rooms. Event space at this hotel measures 20183 square feet (1875 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Melia Madrid Princesa. This 5-star Madrid hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Melia Madrid Princesa offers 273 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with premium satellite channels. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast on weekends from 7:00 AM and 11:00 AM.
Restaurane Mosaico – On-site restaurant.
Bar Bribone – On-site bar. Open daily.
Desayuno Moisaco – On-site coffee shop. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a water park (surcharge), an indoor pool and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include hot stone massages, sports massages, facials and body treatments.
The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Please note: This property’s Half Board and Full Board rates do not include beverages.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 17 years old are allowed in the spa from 11 AM to 2 PM and must be accompanied by an adult.
The spa access fee is waived for guests booked in The Level room types.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard, American Express, JCB International, Carte Blanche and Eurocard. Cash is not accepted. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
