Petit Palace Chueca

3.0 star property

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Photo gallery for Petit Palace Chueca

Lobby sitting area
Interior
Room (for 5 people) | In-room safe, desk, blackout curtains, iron/ironing board
Superior Double Room, Terrace | View from room
Superior Double Room, Terrace | Balcony

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Calle de Hortaleza 3, Madrid, Madrid, 28004
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪6 min walk‬
  • El Retiro Park
    ‪5 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Superior Double Room, Terrace

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed

Similar properties

About this property

Petit Palace Chueca

Beaux Arts hotel in Madrid with a 24-hour front desk
Along with a business centre, this smoke-free hotel has free use of bicycles and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Petit Palace Chueca offers 58 air-conditioned accommodations with laptop-compatible safes and a hairdryer. 26-inch flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include complimentary bicycles.
Our customers tell us they can't get enough of Petit Palace Chueca's great location. During your stay, you're just a quick walk from Gran Via. Features include free WiFi in public areas, plus a business centre and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the helpful staff and the location
  • Steps from Gran Via and Casino Gran Via
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Public spaces have free WiFi and wired Internet. You'll find a business centre on site. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Petit Palace Chueca.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 30 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children

Things to do

  • Free bicycle rentals

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Nearby parking fee: EUR 30 per day (2625 ft away)
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property offers central heating or air conditioning, depending on the season.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

Hotel Ducal Chueca
Hotel Petit Palace Chueca Madrid
Hotel Petit Palace Ducal Plus
Petit Ducal Chueca
Petit Palace Ducal Chueca Plus
Petit Palace Ducal Plus
Hotel Petit Palace Ducal Chueca Plus Madrid
Petit Palace Ducal Chueca Plus Madrid
Hotel Petit Palace Ducal Chueca Madrid
Petit Palace Ducal Chueca Madrid
Petit Palace Ducal Chueca
Petit Palace Chueca Madrid
Petit Palace Chueca
Petit Palace Chueca Hotel Madrid
Petit Palace Chueca Hotel
Hotel Petit Palace Ducal Chueca Plus
Hotel Petit Palace Chueca
Hotel Petit Palace Ducal Chueca
Petit Palace Chueca Hotel
Petit Palace Chueca Madrid
Petit Palace Chueca Hotel Madrid

Petit Palace Chueca Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 369 out of 842 reviews
Rating 8 - Good. 294 out of 842 reviews
Rating 6 - Okay. 127 out of 842 reviews
Rating 4 - Poor. 37 out of 842 reviews
Rating 2 - Terrible. 15 out of 842 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Stayed 1 night in Nov 2024

6/10 Okay

elias noel

Stayed 6 nights in Nov 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El joven que nos atendió en el check in, Victor fue genial, super amable, nos resolvió todas las dudas y nos apoyó en todo lo que necesitábamos durante la estancia.
Stayed 3 nights in Nov 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, Victor checked us in and we had a great time. Great location for everything.
Stayed 3 nights in Nov 2024

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service
Small rooms, great location.
Stayed 3 nights in Nov 2024

8/10 Good

Camille

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except that our double bed was just two small beds pushed together
Stayed 2 nights in Nov 2024

10/10 Excellent

Ovidio

Liked: Cleanliness, amenities, property conditions & facilities
Love it all
Stayed 2 nights in Nov 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Oct 2024

6/10 Okay

doris

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I did not like the bunk bed in the rooms
Stayed 1 night in Oct 2024

6/10 Okay

Richard, Katy

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The lady who checked us in made us wait in vain, giving priority to other people without respecting our age and tiredness. No empathy.
Stayed 3 nights in Oct 2024

8/10 Good

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos

Stayed 2 nights in Sep 2024

10/10 Excellent

GUILLERMO

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, right at downtown
Stayed 8 nights in Oct 2024

8/10 Good

Anthony, Little Neck

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The buffet breakfast included was very good, front desk staff was excellent, and the room was clean. The room was very small, we could barely fit in the shower, and there was only a small garbage can in the bathroom. The room did not have a garbage can.
Stayed 7 nights in Oct 2024

10/10 Excellent

Ruben

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The reception staff super friendly and helpful. Loved their customer service. Very conveniently located to shops and restaurants. Next to Grand Via
Stayed 2 nights in Sep 2024

6/10 Okay

René

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel bien situé
Hôtel très bien située à Madrid. À quelques pas du métro Gran via. Plusieurs restaurant et boutique près de l'hôtel. Le déjeuner buffet est varier et bon. Dans la chambre, il y a un petit frigidaire, par contre, il n'y a pas de cafetière, les articles du mini-bar sont très dispendieux. La chambre était très petite (un coin du lit accotait sur la porte de la salle de bain, le coffret de sûreté ne fonctionnait pas).
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Juan Carlos

Stayed 1 night in Aug 2024

10/10 Excellent

fabricio, Arlington

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Xavier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed one night and had the breakfast. The room was quite small and the AC had difficulty cooling down the room. I was also unable to watch my Netflix on the TV since the screen mirroring was not working. The breakfast was extensive and had lots of healthy options. The staff was very friendly and the hotel was overall super clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The desk staff was so helpful. We really appreciated the kindness shown to us. Perfect location!
Stayed 2 nights in Aug 2024

10/10 Excellent

Luis Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lot of fun while staying on the Petit Palace Chueca. The location is super convenient, just steps to Gran Via, Callao and Sol. Easy access to Metro, Train, Buses and Taxis, and essentially in the heart of Madrid.
Stayed 2 nights in Jul 2024

8/10 Good

Azfar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean small hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Isela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y ubicación. Enfocados al servicio al cliente.
Stayed 3 nights in Feb 2024