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Sercotel Gran Hotel Conde Duque

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sercotel Gran Hotel Conde Duque

Lobby
Reception
Basic Room | Premium bedding, down duvets, memory-foam beds, minibar
Front of property
Serves lunch, dinner and brunch

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Housekeeping
  • Room service

Explore the area

Map
Plaza Conde Valle Suchil, 5, Madrid, Madrid, 28015
  • Plaza de España - Princesa
    8 min walk
  • Tea Shop
    2 min walk
  • San Bernardo Station
    3 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    29 min drive

Room options

View all photos for Classic Triple Room

Premium bedding, down duvets, memory-foam beds, minibar

Classic Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Room (Exterior View)

Premium bedding, down duvets, memory-foam beds, minibar

Classic Room (Exterior View)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Premium bedding, down duvets, memory-foam beds, minibar

Superior Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room

Basic Room | Premium bedding, down duvets, memory-foam beds, minibar

Basic Room

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, down duvets, memory-foam beds, minibar

Classic Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room (Exterior View)

Classic Twin Room (Exterior View) | Premium bedding, down duvets, memory-foam beds, minibar

Classic Twin Room (Exterior View)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Premium bedding, down duvets, memory-foam beds, minibar

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room

Classic Room | Premium bedding, down duvets, memory-foam beds, minibar

Classic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Premium bedding, down duvets, memory-foam beds, minibar

Classic Triple Room

  • 19 sq m
  • Sleeps 3
  • 3 Single Beds

Similar properties

Room

Leonardo Hotel Madrid City Center

Free WiFi
Air conditioning
Breakfast available
Parking available
4.4 out of 5, Excellent, (1000)
The price is €108
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Leonardo Hotel Madrid City Center

About this property

Sercotel Gran Hotel Conde Duque

Art Deco Madrid hotel in Chamberí with a fitness centre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site.
Sercotel Gran Hotel Conde Duque offers 141 accommodations with minibars and laptop-compatible safes. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sercotel Gran Hotel Conde Duque. During your stay, you're just a quick walk from Plaza de España - Princesa. You'll find features such as free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy local cuisine while dining at salon de te
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • 14 minutes by foot from Gran Via and a 4-minute drive from Royal Palace of Madrid
  • Train station pick-up shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 97 square feet (9 square metres) and includes a conference centre. A fitness centre, a library, and multilingual staff are also featured at the business-friendly Sercotel Gran Hotel Conde Duque. Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Salon de te – This tapas bar specialises in local cuisine and serves brunch, lunch, dinner and light fare. A children's menu is available. Reservations are required.
Late-night fare is available from 24-hour room service.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 22 per night); discounts available
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 22 per night)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • salon de te

Things to do

  • Gym
  • Library
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (97 square foot of space)
  • Meeting rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 per person
  • Self-parking fee: EUR 22 per night
  • Nearby parking fee: EUR 22 per night
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Sercotel Gran Hotel Conde Duque offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Conde Duque Hotel
Gran Conde Duque
Gran Conde Duque Madrid
Gran Hotel Conde
Gran Hotel Conde Duque
Gran Hotel Conde Duque Madrid
Gran Hotel Duque
Hotel Conde Duque
Hotel Gran Conde Duque
Hotel Gran Duque
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque
Sercotel Gran Conde Duque Madrid
Sercotel Gran Conde Duque
Sercotel Gran Conde Duque
Sercotel Gran Hotel Conde Duque Hotel
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque Hotel Madrid

Sercotel Gran Hotel Conde Duque Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 388 out of 830 reviews" "
Rating 8 - Good. 329 out of 830 reviews" "
Rating 6 - Okay. 81 out of 830 reviews" "
Rating 4 - Poor. 20 out of 830 reviews" "
Rating 2 - Terrible. 12 out of 830 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Dilip

Liked: Cleanliness, staff & service
?
Stayed 4 nights in Sep 2024

10/10 Excellent

Russell, Christchurch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice friendly hotel
Stayed 1 night in Sep 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Vicky

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

JOHN

Stayed 3 nights in Aug 2024

8/10 Good

Anoop

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rayneil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a treat to stay in this hotel. The service is superb from the staff to the food and amenities.
Stayed 4 nights in Jul 2024

10/10 Excellent

Gregory B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and had great amenities at a reasonable price
Stayed 1 night in Jul 2024

8/10 Good

Gregory B

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

sheilagh

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and safe area. The was a park in front of hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

John, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Great room. Staff were very kind and efficient.
Stayed 1 night in Jul 2024

8/10 Good

Declan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel close to metro stations and shopping. Nice breakfast buffet and cafe /bar.
Stayed 2 nights in Jun 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Myat Thu

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly. Convenient area
Stayed 8 nights in May 2024

8/10 Good

Nancy, Richmond

Travelled with family
Liked: Cleanliness, property conditions & facilities
It's not right in the city center but there's metro nearby, but that metro has no escalator or elevator so if you have big luggage, beware you have to climb the stairs. We booked 2 rooms but was quite far apart on the same floor.
Stayed 2 nights in May 2024

10/10 Excellent

Alissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Sercotel was good. The hotel is in a very nice area and convenient to the Metro. The bathroom/shower needs to be updated, but was fine. The air conditioner worked perfectly which is important to me! And the breakfast was great -- lots of fresh fruit!
Stayed 3 nights in Apr 2024

10/10 Excellent

Sergio

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff and location. The only thing I would change is the availability of iron boards.
Stayed 4 nights in Apr 2024

8/10 Good

SHARBEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Muy bien en sentido general,pero deben comunicar los pormenores que toma la dirección del hotel y no comunicarlo al huésped, ejemplo desconectar el aire acondicionado, creando un aire viciado de respiración, por ahorro de energía . Es imperdonable esa acción, clientes que vienen del trópico y pasar calor para descansar. Por lo menos , conectar un ventilador
Stayed 2 nights in Apr 2024

8/10 Good

JULIE

Stayed 3 nights in Apr 2024

10/10 Excellent

Kennia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this location!
Stayed 2 nights in Mar 2024

10/10 Excellent

Christa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Clean hotel. Wonderful stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
muy buena relación entre calidad y precio. En el centro de Madrid sin la agitación del área de Gran Vía. Estupendo desayuno y la amabilidad de Antonio destaca en el staff del comedor.
Stayed 4 nights in Jan 2024

8/10 Good

Hernan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023