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Heritage Madurai

4.5 star property

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Exterior
Outdoor pool, pool loungers
Lobby sitting area
Premium bedding, pillow-top beds, minibar, in-room safe
Luxury Plunge Pool Villa | Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Gym
  • Spa
  • 24/7 front desk

Explore the area

Map
11-Melakkal Main Road, Madurai, Tamil Nadu, 625016
  • ISKCON Madurai, Sri Sri Radha Mathurapati Temple
    ‪5 min drive‬
  • Kazimar Big Mosque and Maqbara
    ‪7 min drive‬
  • Meenakshi Amman Temple
    ‪7 min drive‬
  • Madurai (IXM)
    ‪34 min drive‬

Room options

View all photos for Deluxe Club Room

Deluxe Club Room | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Club Room

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Plunge Pool Villa

Premium bedding, pillow-top beds, minibar, in-room safe

Luxury Plunge Pool Villa

  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Standard Room

Premium bedding, pillow-top beds, minibar, in-room safe

Club Standard Room

  • 46 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Grand Madurai by GRT Hotels

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.8 out of 5, Exceptional, (41)
The price is €274
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Grand Madurai by GRT Hotels

About this property

Heritage Madurai

Luxury hotel connected to the convention centre in Madurai with 2 restaurants
2 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Heritage Madurai offers 64 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Jasmie Spa. The spa is open daily.
With your stay at Heritage Madurai, you'll be connected to the convention centre and close to Meenakshi Amman Temple. Enjoy features like free WiFi in public areas, free valet parking and a free manager's reception.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at The Banyan Restaurant
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, hiking/biking trails and a playground
  • Just a 5-minute drive from ISKCON Madurai, Sri Sri Radha Mathurapati Temple and 7 minutes from Meenakshi Amman Temple
  • Train station pick-up shuttle service available for a fee
Heritage Madurai offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. A children's pool, spa services, and an arcade/games room are also featured at the luxury Heritage Madurai. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Madurai hotel.

The hotel hosts a free manager's reception daily.
The Banyan Restaurant – This restaurant specialises in international cuisine and serves breakfast and dinner.
The Coffee Shop – Overlooking the garden, this coffee shop serves breakfast, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open 24 hours. Open daily.
Swig and Tee Bar – Overlooking the garden, this bar only serves light fare. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Heritage Hotels of India.

Languages

English, German, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Swig and Tee Bar
  • The Banyan Restaurant
  • The Coffee Shop

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Mountain biking
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Heritage Madurai

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 2500
  • Christmas Eve (24 December) Gala Dinner per child: INR 1250 (from 5 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 4000
  • New Year's Eve (31 December) Gala Dinner per child: INR 2000.00 (up to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: INR 950 per vehicle (one-way)
  • Rollaway bed fee: INR 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Heritage Madurai offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Heritage Hotel Madurai
Heritage Madurai
Madurai Heritage
Heritage Madurai Hotel Madurai
Heritance Hotel Madurai
Heritage Madurai Hotel
Heritance Hotel Madurai
Heritage Madurai Hotel
Heritage Madurai Madurai
Heritage Madurai Hotel Madurai

Heritage Madurai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 143 out of 246 reviews
Rating 8 - Good. 64 out of 246 reviews
Rating 6 - Okay. 20 out of 246 reviews
Rating 4 - Poor. 10 out of 246 reviews
Rating 2 - Terrible. 9 out of 246 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Geetha

Stayed 2 nights in Oct 2024

10/10 Excellent

Ardra Manasi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Anup, CHINO HILLS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good scenic beauty and good food
Stayed 1 night in Sep 2024

10/10 Excellent

Arvind Kumar

Liked: Amenities
Stayed 2 nights in Sep 2024

8/10 Good

Nipun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heritage property with lovely ambience... Everything was nice except the in room food which we ordered for dinner.
Stayed 1 night in Aug 2024

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rohit

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It's a nice property and justifies the heritage tag. Well nestled amongst tall and old trees 🌳
Stayed 2 nights in Jul 2024

10/10 Excellent

ANAND BABU

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable stay
Stayed 1 night in Jun 2024

8/10 Good

Thavaputhiran

Stayed 1 night in Jun 2024

6/10 Okay

Mangal Suresh

Stayed 2 nights in May 2024

10/10 Excellent

Indra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well preserved slice of Madurai history. Chic and cheerful. It’s difficult to find peaceful places like this. The staff went above and beyond.
Stayed 3 nights in May 2024

10/10 Excellent

Zvi

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish Lovely swimming pool Great breakfast Peaceful
Stayed 2 nights in Feb 2024

10/10 Excellent

Ravindra

Stayed 1 night in Jan 2024

10/10 Excellent

Saurav

Stayed 1 night in Dec 2023

10/10 Excellent

Ravindra

Stayed 1 night in Dec 2023

6/10 Okay

Veeravanallur

Travelled with family
Liked: Staff & service
We expected at least a 3 star facility. This fell far short. The room was the smallest of the group. The bathroom lacked proper drainage. Shower water ran all over. The toilet sink had water stains. The cushion had coffee stains not cared for. The bathroom did not have storage space or place for toilet roll. The place needs a lot of make over. It is over priced for the value it offers. The saving grace is the nice open yards, banyon trees and the courteous dining room staff.
Stayed 2 nights in Dec 2023

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

selvin

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
relaxed
Stayed 2 nights in Nov 2023

10/10 Excellent

Elamaran, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Mahalaxmi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Kumara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay and friendly staff. Best in Madurai, though expensive worth the price and stay. This is my 2nd visit and will be back.
Stayed 4 nights in Sep 2023

4/10 Poor

Laura

Liked: Staff & service, amenities
Disliked: Cleanliness
I was a bit a disappointed to be honest. I wasn’t expecting the toilet and shower to be positioned outside the room, so when you need to go to the toilet or shower you are harassed by mosquitos!!! I didn’t think it was super clean, the dining room chair covers were white but visibly dirty and looked stained. The blinds in my room were not easy to operate to get natural sunlight inside. However the staff were very lovely. I would not go back, I don’t think the place deserves 5 stars. I’d give it 3 or 4 at most.
Stayed 3 nights in Sep 2023

6/10 Okay

Vipul, Santa Clara

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was highly disappointed in the service we received for the price and class of property. The staff was junior and felt untrained. The restaurant staff especially was not good as almost everything seemed chaotic and unorganized. We had to ask multiple times for small things and everything was significantly delayed. It looks like they optimize for buffet and not prepared for ala carte but buffet food is mediocre at best. Room service was also not top-notch. There were several instances where simple things like tea arrived in 90 minutes. I was quite disappointed that they closed the pool at 7 p.m. It looks like a beautiful pool but we came back around 7 pm every day after sightseeing and could not use the pool. Overall a beautiful resort poorly run and managed.
Stayed 3 nights in Aug 2023

8/10 Good

ARUNA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

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