The sofa sleeper was uncomfortable as expected, but the bed in the bedroom was also quite awful. A couple of walls need patching/paint. Plenty of hot water that comes out relatively fast since the heater is in the unit. The bathroom was fine, but the heater in there didn't work. The heat in the bedroom and living area were both adequate. The kitchen has 2 skillets, a large pot, a tiny pot, a set of dull knives, utensils, flatware and dishes (knives, forks, spoons, glasses, plates, bowls) for 8, a set of plastic mixing bowls, 2 large sized plastic storage containers that look like someone else left them because one is rubbermaid and the other is gladware, and a coffee maker. It did not have a vegetable peeler (we bought one and left it there), foil, plastic wrap, a colander, blender, or a medium-sized pot. The dishwasher left a residue on the first wash so we had to double wash. There is a rickety vacuum cleaner in case you need it, and a small broom but no dustpan. Plenty of blankets and pillows. The description says hardwood floors, but it's fake wood. All in all, it served its purpose, but we would not choose this unit again because of the beds.
For our 5 night stay, we were well stocked with scratchy toilet paper and tissues and 3 rolls of paper towels. The towel exchange went smoothly, and the office staff were nice.