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"Upon checking in I went to my room which was the club suite, AC wasn't working in the bedroom so I informed the front desk and transferred me to a dif ... " More
16 Jun 2023 by Stanley Lo, General Manager
Dear Ms. Nicole,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your kind words about our club suite, breakfast, convenient location, and the cleanliness of your room. We're glad to hear that everything was working perfectly in your new room.We apologize for the inconvenience caused by the initial issue with the AC in your first room. We're glad that our front desk promptly assisted you and transferred you to a different room where everything met your expectations.We also appreciate your feedback regarding the service at the hotel entrance. We apologize for any inconvenience caused by the lack of someone available to open the door during your departure. We will address this matter with our team to ensure that our guests receive prompt and attentive service upon their arrival and departure.We hope to have the pleasure of welcoming you back in the future, and we will strive to make your next stay with us exceptional in every way.Kob Khun Krub,Stanley LoGeneral Manager
27 May 2024 by Stanley Lo, General Manager
Dear Ms. Vanessa,Thank you for taking time to rate us. We would love to learn more details of your positive experience in order for us to communicate your comments to the entire team as they represent a great source of motivation.We thank you for this feedback and we sincerely hope we may have the pleasure of welcoming you back to the hotel soon. Warm regards, Dusit Thani Manila
16 Jan 2023 by Stanley Lo, General Manager
Dear Mr. Manfred, Thank you for choosing to stay at the Dusit Thani Manila and taking the time to post your review. It was our pleasure serving you and your feedback is highly appreciated. We look forward to welcoming you once more at Dusit Thani Manila. Kob Khun Krub, Stanley LoGeneral Manager
Dusit Thani Manila offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre, meeting rooms, and limo/town car service. A children's pool, spa services, and gift shops/newsstands are also featured at the luxury Dusit Thani Manila. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star Makati hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking
Dusit Thani Manila offers 500 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
The Pantry – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
UMU – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Benjarong – This restaurant specialises in Thai cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Devarana Spa. Services include Swedish massages, Thai massages and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.
Dusit Thani Manila offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
The property is a member of Preferred Hotels & Resorts.
