Manila hotel in Santa Cruz with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a coffee shop/cafe and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Fersal Hotel Manila offers 48 air-conditioned accommodations with minibars and a safe. Cable televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.
This Manila hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.
During your stay at Fersal Hotel Manila, you're just a quick walk from University of Santo Tomas. Features include free WiFi in public areas and free self-parking, plus a restaurant.
Free WiFi
Free self-parking
Options for a bite to eat include a coffee shop and a restaurant
Cooked-to-order breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
Just a 4-minute drive from Rizal Park and 11 minutes from SM Mall of Asia
Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. There's an onsite business centre. An airport shuttle (available on request) is available for a fee. The business-friendly Fersal Hotel Manila also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis.
This 3-star Manila hotel is smoke free.
For a fee, guests can enjoy a cooked-to-order breakfast daily.
Inn Cafe – This café serves breakfast, lunch and dinner.
Room service (during limited hours) is available.
Languages
English, Filipino
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Return airport shuttle (surcharge) from 9:00 AM to 5:00 PM on request
Free self parking on site
Limited on-site parking
Food and drink
Daily cooked-to-order breakfast available for a fee: PHP 250 to 500 for adults and PHP 250 to 500 for children
A coffee shop/cafe
A restaurant
Restaurants on site
Inn Cafe
Family friendly
Grocery/convenience store
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business centre
Spa
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
4 floors
Smoke-free property
Room amenities
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV with cable channels
Food and drink
Electric kettle
Limited room service
Minibar
More
Air conditioning
Desk
Free daily newspapers
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 6:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: approximately PHP 250 to 500 for adults and PHP 250 to 500 for children
Airport shuttle fee: PHP 1000 per vehicle (one-way)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Fersal Hotel Manila offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
We should mention
Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Fersal Hotel Manila
Fersal Manila
Hotel Fersal
Hotel Fersal Manila
Fersal Hotel
Fersal
Fersal Hotel Manila Hotel
Fersal Hotel Manila Manila
Fersal Hotel Manila Hotel Manila
Fersal Hotel Manila Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great service from the staff, they surely put in a lot of effort to please their guests.
Only thing I could say is, the exterior of the property needs to be washed. Noise from the exterior motorist, dogs that are 24/7 in the cage next door barks a lot. I feel sorry for them. I just know that the hotel has no control over the noise. Overall, the staff did a great job!!!!
Cherrie A
Stayed 9 nights in Oct 2021
4/10 Poor
Verified traveller
Business traveller
26 Oct 2021
Liked: Staff & service
We weren't informed that the hotel is a quarantine facility. The pictures were also kind of misleading like what the rooms would look like. There were also cockcroaches. But I commend the receptionists' hospitality.
Verified traveller
Stayed 2 nights in Oct 2021
8/10 Good
Hazel
Travelled with partner
30 Sept 2021
Liked: Cleanliness, staff & service
Very to close to my family
Hazel
Stayed 10 nights in Sep 2021
2/10 Terrible
Verified traveller
22 Feb 2020
Disliked: Staff & service
Verified traveller
Stayed 1 night in Feb 2020
10/10 Excellent
Verified traveller
Business traveller
18 Feb 2020
Liked: Cleanliness, staff & service
It is convenient because it is close to shopping centers and bus terminal s.
All the staff are friendly but the amenities are terrible. No running hot water, no microwave oven, not enough parking space inside the building and not even street parking.
The place is cozy and the hotel staff are corteous. The breafast food are superb.
Joselito
Stayed 4 nights in May 2019
6/10 Okay
Verified traveller
12 Apr 2019
Liked: Cleanliness, staff & service
Fersal Hotel Manila
It was a hotel closest to a hospital we had to be. The room was standard, but quite spacy.
When we arrived, they put us in a room without window. We requested to change to a room with window and they were able to accommodate and were happy to do so. Service with a smile.
The room was clean but it was very outdated, just like the bathroom.
Water pressure in the shower was low. They did have a water heater so at least there was warm water.
The room was very noisy due to being at an incredibly busy street. Insulation is not there.
Breakfast was basic and made upon order. It's not the best place we've stayed but also not the worst. As said, we needed to be close to the hospital.
Verified traveller
Stayed 2 nights in Apr 2019
6/10 Okay
Verified traveller
11 Apr 2019
Liked: Staff & service
I love their breakfast. The personnel are courteous. The room is ok.
The issues - a) a flying cockroach somehow get into the bathroom at night. I engaged to one on the first night in the bedroom, killed it. Since then I always close the bathroom door at night.
b). the bathroom tissue is so thin that it's gone for a day. As I don't need a daily room clean up, I will have to ask tissue everyday. I ended up buying my own tissue. Recommend to put extra tissue every clean up and change it to a better quality.
They are very strict with early check in. Paid in full but they still asked for incidentals which i have to walk far away just to withdraw. Very inconsiderate!. Paid for a queen bed but their Queen bed is just less than a double size bed.
Verified traveller
Stayed 1 night in Nov 2018
6/10 Okay
Linda, Newark, California
28 Oct 2018
Liked: Staff & service
Hotel meets my need at the time. It's closer to transportation and in prime location. Recommend to change their linens, esp the cover.
The upgraded rooms that border the road are too noisy to stay in so I had them move me to their other rooms which are extremely small. The place is old and not very well maintained. The best thing going for them is they have a restaurant to eat breakfast in. Staff is friendly.
I and my wife billeted this place because of proximity to where we need to however we're getting what we paid for. The room is just enough but the smell coming from the aircon is disgusting. It smells like molds as the aircon needs cleaning long time ago. The bathroom is too small too and smelling awful as well. Worst, the our parking space is blocked by irresponsible guest that the hotel staff should have control of. It took as around 40 minutes just to get out of the parking, bothering another guest's car and maneuvering in literally tight spaces as the owner of car blocking our path is nowhere to be found. We're supposed to leave at 10 but was able to get out 40 minutes after leaving us late. Never again in a place like this. Be warned.