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Hard Rock Hotel Marbella – Puerto Banús

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hard Rock Hotel Marbella – Puerto Banús

2 outdoor pools, pool umbrellas, pool loungers
Aerial view
Deluxe Room, Terrace | Premium bedding, memory-foam beds, minibar, in-room safe
Classic Room | Balcony view
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
Urb. Nueva Andalucía, s/n, Marbella, Málaga, 29660
  • Centro Plaza
    5 min walk
  • Playas del Duque
    12 min walk
  • El Corte Ingles Shopping Center
    13 min walk
  • Málaga (AGP)
    50 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room

Classic Room | Premium bedding, memory-foam beds, minibar, in-room safe

Classic Room

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Suite (Rock)

Suite (Rock) | Premium bedding, memory-foam beds, minibar, in-room safe

Suite (Rock)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Studio Suite (Platinum)

Studio Suite (Platinum) | Premium bedding, memory-foam beds, minibar, in-room safe

Studio Suite (Platinum)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Studio Suite (Gold)

Studio Suite (Gold) | Premium bedding, memory-foam beds, minibar, in-room safe

Studio Suite (Gold)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace | Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Room, Terrace

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Room

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Room

Superior Room | Premium bedding, memory-foam beds, minibar, in-room safe

Superior Room

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Studio Suite (Silver)

Studio Suite (Silver) | Premium bedding, memory-foam beds, minibar, in-room safe

Studio Suite (Silver)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Hard Rock Hotel Marbella – Puerto Banús

Art Deco Marbella hotel in Puerto Banús with 3 restaurants
This hotel features 3 restaurants, 2 outdoor pools and a full-service spa. WiFi in public areas is free. Additionally, 2 poolside bars, 3 bars/lounges and a fitness centre are on-site.
Hard Rock Hotel Marbella – Puerto Banús offers 383 air-conditioned accommodations with minibars and espresso makers. Memory foam beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hard Rock Hotel Marbella – Puerto Banús. During your stay, you're just a quick walk from Centro Plaza. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and 3 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include 3 restaurants, 2 poolside bars and 3 bars/lounges
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with massages at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and yoga classes
  • Guests speak favourably about the pool and the clean guestrooms
  • 13 minutes by foot from Puerto Banús Marina and a 3-minute drive from Puerto Banús Beach
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hard Rock Hotel Marbella – Puerto Banús offers its guests 2 outdoor swimming pools and a fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi.

A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hard Rock Hotel Marbella – Puerto Banús. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hard Rock Hotel Marbella – Puerto Banús was completed in June 2022.

Smoking is allowed in designated areas at this Art Deco Marbella hotel.

Sessions – This buffet restaurant only serves breakfast.
Zengo - Asian Cuisine – On-site restaurant. Open daily.
Sun Society - Adults Only – On-site rooftop bar. Open daily.
Lounge Bar – On-site lobby lounge. Open daily.
Eden Pool Club – On-site bar. Open daily.
24-hour room service is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 20 per night)
  • Limited on-site parking

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Eden Pool Club
  • Lounge Bar
  • Sessions
  • Sun Society - Adults Only
  • Zengo - Asian Cuisine

Family friendly

  • 2 outdoor pools
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • Art Deco architecture
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night, plus a one-time cleaning fee of EUR 75
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 125 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 20 per night
  • Pet fee: EUR 50 per pet, per night plus a one-off EUR 75 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Hotel
Hard Rock Hotel Marbella – Puerto Banús Marbella
Hard Rock Hotel Marbella Adults Only Recommended
Hard Rock Hotel Marbella – Puerto Banús Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Adults Recommended

Hard Rock Hotel Marbella – Puerto Banús Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 302 out of 501 reviews" "
Rating 8 - Good. 107 out of 501 reviews" "
Rating 6 - Okay. 49 out of 501 reviews" "
Rating 4 - Poor. 17 out of 501 reviews" "
Rating 2 - Terrible. 26 out of 501 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Fantastic hotel, friendly staff and great pool area. Plenty to do around the resort, great dining options if a little expensive
Stayed 4 nights in Jul 2024

10/10 Excellent

Emari

Stayed 3 nights in Aug 2024

10/10 Excellent

Charles

Stayed 3 nights in Aug 2024

6/10 Okay

JASON

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Amazing Headache
Complete Headache Booking Into Hotel. also Relaxing around Pool you need noise cancelling Ear Buds
Stayed 3 nights in Jul 2024

10/10 Excellent

Conor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel and staff!
Stayed 4 nights in Aug 2024

10/10 Excellent

Rachida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rachid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 4 nights in Aug 2024

10/10 Excellent

Aliya

Stayed 5 nights in Aug 2024

2/10 Terrible

Andor

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay ever
Humiliated from Check-in, and a completely ruined holiday!
Stayed 11 nights in Aug 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service … I didn’t like parking
Stayed 2 nights in Aug 2024

2/10 Terrible

Chadi

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Rooms are tiny Pictures oversell way too much.. not realistic Had spiders on my pillow They let anyone not from the hotel in and disrupts the place Staff very friendly though.
Stayed 4 nights in Aug 2024

4/10 Poor

Russell

Travelled with group
Liked: Staff & service
Disliked: Amenities
It’s worth noting that we stayed there for three nights, and were only ever given my fresh towel. Also we never received any extra in-room complimentary waters…ever. Weird
Stayed 3 nights in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness
Nice
Stayed 7 nights in Jul 2024

8/10 Good

Kirstie Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities
None
Stayed 12 nights in Jul 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 4 nights in Aug 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere, good food and clean rooms!
Stayed 3 nights in Aug 2024

10/10 Excellent

Manish

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Vibe, good location.
Stayed 4 nights in Aug 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and fun.
Stayed 5 nights in Jul 2024

10/10 Excellent

Moira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay, and staff were so helpful
Stayed 4 nights in Jul 2024

8/10 Good

Lee

Stayed 2 nights in Jul 2024

10/10 Excellent

Tim

Stayed 3 nights in Jul 2024

8/10 Good

Ramona

Stayed 7 nights in Jul 2024

2/10 Terrible

Amanda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very busy and poor service
Stayed 1 night in Jul 2024

8/10 Good

Maha

Stayed 3 nights in Jul 2024

10/10 Excellent

Isabella

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the location of this property are by far one of the best in the area. The hard rock hotel purchased this property and renovated it so it’s an older property! Rock did a wonderful job with remodeling and modernizing as well as decor and aesthetic However, because it is an older property, there are small tiny things like the AC and Wi-Fi are not as great as they can be
Stayed 9 nights in Jul 2024