ANA Crowne Plaza Matsuyama, an IHG Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for ANA Crowne Plaza Matsuyama, an IHG Hotel

3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Exterior
Bar (on property)
Exterior
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
3-2-1 Ichiban-cho, Matsuyama, Ehime-ken, 790-8520
  • Saka no Ue no Kumo Museum
    3 min walk
  • Bansuiso
    4 min walk
  • Matsuyama Castle Ropeway
    7 min walk
  • Matsuyama (MYJ)
    15 min drive

Room options

Premium Room, 2 Single Beds, Smoking (Central Building)

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Single Bed, Annex Building

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Room, 1 Single Bed, Smoking, Annex Building

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

Premium Room, 2 Single Beds (Central Building)

  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

Premium Room, 2 Single Beds (Central Building)

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Premium Room, 1 Queen Bed, Smoking (Central Building)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 Double Bed (Central Building)

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Single Bed, Smoking (Central Building)

  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Room, 1 Queen Bed, Annex Building

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 Queen Bed (Central Building)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Single Bed (Central Building)

  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

Premium Room, 1 Queen Bed, Annex Building

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Double Bed (Central Building)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 Queen Bed

  • 48 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Smoking, Annex Building

  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 Queen Bed, Smoking, Annex Building

  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Single Beds, Smoking (Central Building)

  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

Premium Room, 1 Double Bed, Smoking (Central Building)

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 2 Single Beds

  • 61 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

ANA Crowne Plaza Matsuyama, an IHG Hotel

Central Matsuyama hotel connected to a shopping centre, steps from Saka no Ue no Kumo Museum
3 restaurants, a 24-hour fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and a business centre are on-site.
ANA Crowne Plaza Matsuyama, an IHG Hotel offers 330 air-conditioned accommodations with DVD players and minibars. Televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

This Matsuyama hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at ANA Crowne Plaza Matsuyama, an IHG Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Saka no Ue no Kumo Museum. Free WiFi in public areas, 3 restaurants and a 24-hour gym are available.
  • Free WiFi and wired Internet
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Steps from Saka no Ue no Kumo Museum and 7 minutes on foot from Matsuyama Castle Ropeway
There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly ANA Crowne Plaza Matsuyama, an IHG Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Matsuyama hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10 AM.
Ishizuchi – This restaurant serves breakfast, lunch and dinner. Reservations are required.
Unkai – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open selected days.
Tohen – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open selected days.
SKY LOUNGE – On-site bar. Open selected days.
Tea LOUNGE – On-site café. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (JPY 1,600 per night); discounts available
  • Parking on site (JPY 1,600 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10 AM for a fee: JPY 2,800 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Ishizuchi
  • SKY LOUNGE
  • Tea LOUNGE
  • Tohen
  • Unkai

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • DVD player
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Pay films
  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2800 per person
  • Self-parking fee: JPY 1600 per night
  • Nearby parking fee: JPY 1600 per night (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ana Hotel Matsuyama
Ana Matsuyama
Ana Matsuyama Hotel
Matsuyama Ana Hotel
ANA Crowne Plaza Matsuyama Hotel

ANA Crowne Plaza Matsuyama, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 492 out of 1001 reviews" "
Rating 8 - Good. 329 out of 1001 reviews" "
Rating 6 - Okay. 124 out of 1001 reviews" "
Rating 4 - Poor. 32 out of 1001 reviews" "
Rating 2 - Terrible. 24 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Yoshikazu

Stayed 1 night in Sep 2024

8/10 Good

Kenji

Stayed 1 night in Aug 2024

10/10 Excellent

SAORI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔であり、フロントの方々も優しくて素晴らしかった。 朝食の紅茶があまり美味しくなかったが、オムレツはとても美味しかったので満足しました。
Stayed 1 night in Aug 2024

8/10 Good

account

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Naoko

Stayed 3 nights in Aug 2024

10/10 Excellent

Heylyon

Stayed 6 nights in Jul 2024

8/10 Good

Eunyoung

Travelled with group
좋은 호텔입니다~
위치, 조식, 서비스는 좋습니다. 본관에서 투숙 환기가 좀 안되있었습니다. 객실안에서 냄새가 났습니다 그러나 객실 크기, 화장실안의 욕조 다 좋았습니다.
Stayed 1 night in Jul 2024

8/10 Good

Akira

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

HAKSUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reliable Service
I always use this hotel because of its reliable service and excellent cleanliness. It is also convenient to access it from the underground parking lot.
Stayed 2 nights in Jul 2024

8/10 Good

ichi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Tetsuyoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about the way the hotel is set up.
Stayed 5 nights in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大街道、城山公園に近いのでとても便利でした。スタッフの皆さんが明るくとてもいい印象を持ちました。
Stayed 1 night in Jun 2024

6/10 Okay

Jeong-seok

Stayed 1 night in Jun 2024

8/10 Good

ISHIBASHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

soonheuk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Lovely staff,polite,hard working. Convenient to everything including the castle and great food. Wish parking was simple like Osaka with turntable and self parking but this is just a wish. Parking was cheaper outside then at hotel was expecting parking to be included in price otherwise would have parked at lot right behind goe cheaper. Maybe I missed that when reserving hotel that there was a charge.
Stayed 2 nights in May 2024

10/10 Excellent

yawen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Yasufumi

Stayed 1 night in May 2024

10/10 Excellent

Ruriko

Stayed 1 night in May 2024

6/10 Okay

Kiyoko

Business traveller
Stayed 2 nights in Apr 2024

6/10 Okay

Alberto

Stayed 4 nights in Apr 2024

10/10 Excellent

Hironobu

Stayed 2 nights in Apr 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient accommodation
Stayed for one night. Hotel was clean, the breakfast was quite good and an amazing value. Enjoyed the location of the hotel as well. Would definitely stay there again
Stayed 1 night in Apr 2024

10/10 Excellent

Hamsa Shijas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice inside the city
Stayed 1 night in Apr 2024