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Wash and Wills Hotel

3.5 star property

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Photo gallery for Wash and Wills Hotel

Outdoor pool, pool umbrellas, lifeguards on site
Hallway
Outdoor pool, pool umbrellas, lifeguards on site
Outdoor pool, pool umbrellas, lifeguards on site
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Room service
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Plot 37, Mbiro Road, Malukhu, Mbale
  • LivingStone International University
    ‪4 min drive‬
  • Sipi Falls
    ‪14 min drive‬
  • Mt Elgon Waterfall
    ‪16 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, desk, laptop workspace, soundproofing

Junior Suite

  • 4 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Premium bedding, desk, laptop workspace, soundproofing

Deluxe Room, 1 Double Bed

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Premium bedding, desk, laptop workspace, soundproofing

Executive Suite

  • 6 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Wash and Wills Hotel

Family-friendly hotel with free breakfast and free valet parking
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a poolside bar, a rooftop terrace and a 24-hour business centre are on-site.
Wash and Wills Hotel offers 40 accommodations with free newspapers and complimentary bottles of water. Rooms open to balconies or patios. Beds feature premium bedding. 30-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Mbale hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Wash and Wills Hotel, you'll be close to LivingStone International University. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free valet parking, self-parking and extended parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include supervised childcare, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a playground
  • Just a 4-minute drive from LivingStone International University and 14 minutes from Sipi Falls
  • Airport and local-area shuttle service available for a fee
  • Pets welcome free of charge
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and a meeting room are available. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at the family-friendly Wash and Wills Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3.5-star Mbale hotel.

Guests are served a free continental breakfast daily from 7 AM to 11 AM.
Wash and Wills Hotel has a restaurant serving breakfast, lunch and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free secured self parking on site
  • Free secured valet parking on site
  • Free secured extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7 AM to 11 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Sign language-capable staff
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Fan
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 9 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 150.00 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Wash Wills Hotel Mbale
Wash Wills Hotel
Wash Wills Mbale
Wash Wills
Wash and Wills Hotel Hotel
Wash and Wills Hotel Mbale
Wash and Wills Hotel Hotel Mbale

Wash and Wills Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 1 out of 13 reviews
Rating 8 - Good. 5 out of 13 reviews
Rating 6 - Okay. 2 out of 13 reviews
Rating 4 - Poor. 4 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

7.4/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Moses

Travelled with group
Disliked: Staff & service, property conditions & facilities
Stay Review
No electricity at the time of check-in and before check-out. Apparently the back up generator was faulty too. Room was very hot. When i requested for a fan, i was told that they had non left. No shower gels except to small soap bars. Room appeared abit run down compared to my precious stay 5 years ago. Day 2 breakfast was limited and I had to wait over 45 minutes for replenishment.
Stayed 2 nights in May 2024

2/10 Terrible

William

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly Satisfying
The Staff made this two-week stay exceptional. My wife and I tend to be "relational" toward other people we encounter, and encounters with the staff were satisfying in this regard. Not intrusive nor invasive, but genuinely supportive and engaginging, the Staff (plus the cleanliness and overall pleasantness of the facility itself) made our stay at Wash & Wills enjoyable.
Stayed 13 nights in Jun 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Hotel itself was clean, staff could do with some training but very friendly, music was too loud by the pool and breakfast was poor, unless your from Africa and like chicken and potatoes for breakfast but there was eggs and toast so didn’t go without, good hotels are hard to find in this area so all in all it was ok
Stayed 5 nights in Dec 2019

4/10 Poor

Verified traveller

Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
There wasn't much to like about W&W, it had good bones but is run down. Pool was green. Staff are friendly but need better training.
Stayed 3 nights in Mar 2019

8/10 Good

J, Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and very clean. Bed was too hard for us. Music was loud but ended at a reasonable time.
Stayed 2 nights in Jul 2018

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room in Mbale
Everyone at Wash and Wills was very sweet and helpful with everything I needed.
Stayed 2 nights in Nov 2017

10/10 Excellent

Michael , Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet location
It was Excellent services and quite ,safe place for travellers to stay
Stayed 3 nights in Jun 2017

6/10 Okay

masayuki

Business traveller
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Hotel is not bad. But there are many mosquites. No information from Expedia, I have requested to pay.
Stayed 1 night in Sep 2017

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Harmoniskt
Det var en härlig stämning, personalen gjorde allt de kunde för att fixa till våra önskemål. Trevliga och tillmötesgående - skön inställning.
Stayed 4 nights in Aug 2017

8/10 Good

Paul Göran

Liked: Cleanliness, staff & service, room comfort
A fine stay!
Had a great stay. The hotel is popular and used for conferences, i e a lot of people are booking services as breakfast, coffee, lunch and supper. I think this was handle very professional and our stay was from that respect ok. The location is fine, but on the borderline to walk to the center. The boda's feel quite safe, but you need to plan ahead if you have small kids. I would definitely go back if I get the opportunity!
Stayed 9 nights in Jul 2017