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Milano Serviced Apartments

4.0 star property

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Indoor pool
Desk, soundproofing, iron/ironing board, free WiFi
Interior entrance
Deluxe Apartment, 1 Bedroom | Desk, soundproofing, iron/ironing board, free WiFi
LCD TV, DVD player

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Dryer
  • Parking available
  • Washer
  • Barbecue grill

Explore the area

Map
8 Franklin Street, Melbourne, VIC, 3000
  • Melbourne Central
    ‪5 min walk‬
  • Queen Victoria Market
    ‪7 min walk‬
  • Collins Street
    ‪14 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪23 min drive‬

Room options

View all photos for Studio

Desk, soundproofing, iron/ironing board, free WiFi

Studio

  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 1 Bedroom

LCD TV, DVD player

Executive Apartment, 1 Bedroom

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Apartment, 1 Bedroom

LCD TV, DVD player

Executive Apartment, 1 Bedroom

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Desk, soundproofing, iron/ironing board, free WiFi

Deluxe Apartment, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Apartment, 2 Bedrooms

Desk, soundproofing, iron/ironing board, free WiFi

Executive Apartment, 2 Bedrooms

  • 55 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Deluxe Apartment, 2 Bedrooms

Desk, soundproofing, iron/ironing board, free WiFi

Deluxe Apartment, 2 Bedrooms

  • 65 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Premier Apartment, 2 Bedrooms

LCD TV, DVD player

Premier Apartment, 2 Bedrooms

  • 70 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Executive Apartment, 2 Bedrooms

Desk, soundproofing, iron/ironing board, free WiFi

Executive Apartment, 2 Bedrooms

  • 55 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Deluxe Apartment, 2 Bedrooms

Desk, soundproofing, iron/ironing board, free WiFi

Deluxe Apartment, 2 Bedrooms

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Deluxe One Bedroom Apartment

Desk, soundproofing, iron/ironing board, free WiFi

Deluxe One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Two Bedroom Apartment

Desk, soundproofing, iron/ironing board, free WiFi

Executive Two Bedroom Apartment

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Apartment

Desk, soundproofing, iron/ironing board, free WiFi

Studio Apartment

  • Sleeps 2
  • 1 Queen Bed

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About this property

Milano Serviced Apartments

Family-friendly aparthotel with fitness centre and sauna
Along with a fitness centre, this smoke-free aparthotel has a sauna and a rooftop terrace. WiFi in public areas is free. Other amenities include self parking, a business centre and a meeting room. Each apartment provides an LCD TV with cable channels, plus a kitchen with a fridge, a microwave and a dishwasher. Guests can appreciate conveniences, such as a washer/dryer and a dining area, and other amenities include free WiFi and a balcony.
Milano Serviced Apartments offers 103 accommodations with washers/dryers and DVD players. Rooms open to balconies. This accommodation offers separate sitting areas and includes desks. Accommodation at this 4-star aparthotel has kitchens with fridges, microwaves, separate dining areas and dishwashers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Milano Serviced Apartments's great location gets high marks from our customers. During your stay, you're just a quick walk from Melbourne Central. Enjoy features like free WiFi in public areas, plus a gym and a business centre. This upmarket aparthotel has 103 apartments over 7 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a balcony
  • Free WiFi
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Just a 5-minute walk from Melbourne Central and 7 minutes on foot from Queen Victoria Market
Milano Serviced Apartments offers its guests a sauna and a fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. A rooftop terrace, a library, and barbecue grills are also featured at the family-friendly Milano Serviced Apartments. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne aparthotel is smoke free.

Languages

English

Property amenities

Pool/Spa

  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (AUD 28 per night; includes in/out privileges)
  • Limited on-site parking

Family friendly

  • Babysitting (surcharge)

Kitchen

  • Coffee/tea maker
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 40 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • LCD TV with cable channels
  • Library

Outdoor areas

  • Balcony
  • Barbecue grill
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Desk
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • ATM
  • Concierge services
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • Gym
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rock climbing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 103 units
  • 7 floors
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Cots (infant beds) are available for AUD 30.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: AUD 28.00 per night (in/out privileges)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.

Property is also known as

Milano Serviced
Milano Serviced Apartments
Milano Serviced Apartments Melbourne
Milano Serviced Melbourne
Serviced Apartments Milano
Milano Serviced Apartments Hotel Melbourne
Milano Serviced Apartments Apartment Melbourne
Milano Serviced Apartments Apartment
Milano Serviced Apartments Melbourne
Milano Serviced Apartments Aparthotel
Milano Serviced Apartments Aparthotel Melbourne

Milano Serviced Apartments Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 821 out of 2144 reviews
Rating 8 - Good. 767 out of 2144 reviews
Rating 6 - Okay. 316 out of 2144 reviews
Rating 4 - Poor. 141 out of 2144 reviews
Rating 2 - Terrible. 99 out of 2144 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Maria

Travelled with family
Liked: Room comfort

City Fringe Delight.

Apartment showing wear and tear. Door lock is a bit dodgy. Check in was a bit slow. Location and amenities are fantastic however which is the main thing( although there are major construction work atm at the front so noise and access is an issue).Anything else is cosmetic which is not a big deal to me. Good thing that parking is available even if one has to pay extra. Overall a pleasant experience. Will go back to stay again.
Taken from the apartment balcony
Stayed 3 nights in Jan 2025

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, amenities
We enjoyed the location. When we arrived the receptionist wasn't very friendly and the office area looked very messy. I suppose that this didn't make a good impression. Outside the property, which is something that can't be avoided, construction work was going on. The room itself was great, very clean and comfortable. We also made use of the pool, spa and tennis courts. These were excellent.
Stayed 2 nights in Jan 2025

8/10 Good

Alaina

Travelled with group
Liked: Cleanliness, property conditions & facilities
We had problems with some of the power points in our room not working. Other than that, everything was fine.
Stayed 2 nights in Jan 2025

6/10 Okay

Michael

Disliked: Cleanliness, property conditions & facilities
Apartment was old and our bed was broken, whole in bathroom with bugs, no drier like said. Ask for manager and they said they would call me. Never got a call but happy to full charge me. Location is good. Other rooms might be fine.

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pool was great for kids
Stayed 1 night in Jan 2025

6/10 Okay

Francesco

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Apartment small and outdated
Stayed 6 nights in Jan 2025

8/10 Good

Sahar

Liked: Cleanliness
Stayed 8 nights in Jan 2025

8/10 Good

Leah Caitlin Jessie

Disliked: Property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

mary

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The location the indoor pool basically the facilities the apartment itself was good we had a 2bedroom apartment there were four of us and very clean and the staff were friendly
Stayed 2 nights in Jan 2025

8/10 Good

Trisha

Stayed 11 nights in Dec 2024

10/10 Excellent

Bobby

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very good location, and the staff were very easy to talk to. loved using the pool after a day of sightseeing. will definately come back!
Stayed 6 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
For the money this apartment wasn’t up to standard. We have stayed in this block before and the apartment was much bigger and in better condition. There was a broken towel rail in the bathroom and the bathroom two way switching was wired up incorrectly. There was also scuffs and marks over the walls and skirting. There were also light bulbs left on the bed which maybe were supposed to be replaced.
Stayed 2 nights in Dec 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed the property, the Metro project is currently outside the apartment room we stayed in. Construction is happening all across Melbourne CBD so you get use to it. Metro workers were helpful and curteous. I would stay at the property again. Aldi is literally next door and there are heaps of other dining options.
Stayed 7 nights in Dec 2024

2/10 Terrible

Chelsea

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Jarrod

Travelled with family
Disliked: Property conditions & facilities
Unfortunately once lovely apartments that have not been even close to adequately maintained. Mixer taps for showers / baths all broken and difficult to operate. All timberwork around bathrooms water damaged, swollen and rotting Walls scuffed and dirty, tiles damaged in bath. Covers snapped off main electrical / fusebox, power points missing covers, etc etc. Know this was not isolated, as the queue for check-in was quite long with guests complaining about their rooms. Given this is obviously a recurring issue, front desk insanely understaffed, and seemingly staff are somewhat downtrodden and indifferent as to the, in my view, constant complaint of the actual condition of the apartments differing wildly to the advertising shots.
Stayed 1 night in Nov 2024

8/10 Good

Sophie

Travelled with family
Liked: Amenities, property conditions & facilities
room smelt, stain on door that didn't look normal. otherwise very nice place and good central location
Stayed 1 night in Nov 2024

6/10 Okay

Rebecca

Travelled with family
Disliked: Room comfort

Great location but needs updating.

The hotel was in a great, central location. The gym, sauna and pool were a great addition. However, the room wasn’t equipped with enough for a 5 night stay (toilet paper, towels, kitchen soap, etc) which was inconvenient. The beds and pillows were uncomfortable.
Stayed 5 nights in Nov 2024

6/10 Okay

ali

Disliked: Cleanliness, property conditions & facilities
Not the cleanest apartment in the city for sure, quite average
Stayed 3 nights in Nov 2024

6/10 Okay

Kristy

Travelled with group
Liked: Cleanliness
One bedroom was very dark, which is good for sleeping, the other had light coming in everywhere. You could hear people walking around the corridors, which sounded like thumping. There is currently also a construction site right out front, which they started work at very early in the morning. Receptionist was efficient and pleasant, and the apartment was nice enough.
Stayed 1 night in Nov 2024

4/10 Poor

Sandy

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
No parking / no view but I liked the Cleaningness of the room is to bad and customer service was great.
Stayed 1 night in Nov 2024

8/10 Good

Roland

Liked: Cleanliness
Rooms were clean but needed updating, shower/bath hard to get in and out. Close to market and free tram.
Stayed 3 nights in Oct 2024

8/10 Good

Jessica

Travelled with family

Family stay

Family night away. Basic room but kids enjoyed the pool and spa and the gym and sauna were great for the adults. Would have been nice to have basic coffee/tea in room but otherwise well set out and handy with supermarkets next door
Stayed 1 night in Nov 2024

10/10 Excellent

Steven J

Liked: Cleanliness, room comfort

Enjoyable

Great stay convenient to walk to amenities
Stayed 1 night in Nov 2024

10/10 Excellent

shayla

Liked: Cleanliness, room comfort

Good

Booked a one night stay in a 2 bedroom apartment as we were seeing cold play that night!! Lovely property, staff yesterday afternoon at check in were so easy to speak to and nice but staff member this morning at check out didn’t talk much and took the keys and let us out to the garage didn’t ask anything about our stay or even a hi just want do you need, overall amazing rest of the experience and staff were lovely. Nice rooms with good view! Very tiny apartments but so worth it if it’s just you and 1-2 other people, good pool and tennis court. Definitely will stay again 🙂 good price also.
Stayed 1 night in Oct 2024