Skip to main content
Beginning of main content

Enter dates to see availability

Accessible Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

Executive One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Accessible One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe One Bedroom Spa Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Quest Caroline Springs. During your stay, you'll be connected to a shopping centre and close to Watergardens Town Centre. Enjoy features like free WiFi in public areas, plus a conference centre and breakfast (surcharge). Built in 2009, this luxury aparthotel has 80 apartments. Each apartment includes amenities such as a kitchen and an LCD TV.

  • Each apartment offers a kitchen, a sitting area and an LCD TV
  • Free Wi-Fi in some public areas
  • Continental breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 8 minutes by car from Watergardens Town Centre and 11 minutes from Sunshine Hospital
  • Pets welcome for a fee

Quest Caroline Springs ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Quest Caroline Springs

Couples (1)
5 out of 5
Sehr freundliches und hilfsbereites Personal. Zimmer sehr sauber.

Posted by on 25 Jan 2019

Was this review helpful to you?
Comment from Hotel Management

30 Jan 2019 by Shaina

Thank you so much for your kind review. We look forward to welcoming you back on next visit. Warm Regards Quest Caroline Springs Team

Property Features

A computer station is on site and WiFi is free in public spaces. A business centre, meeting rooms, and limo/town car service are available. Event space at this aparthotel measures 538 square feet (50 square metres) and includes a conference centre. A terrace, a vending machine, and tour/ticket assistance are also featured at the luxury Quest Caroline Springs. Parking is available for a fee. This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • Conference rooms
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • Built in 2009
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Caroline Springs Station (4.4 km / 2.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Caroline Springs offers 80 accommodations with DVD players and minibars. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium satellite channels and Netflix. Accommodation at this 4.5-star aparthotel has kitchens with fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers. This Melbourne aparthotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Housekeeping is provided on a daily basis.

  • In-room kitchen
  • Sitting area
  • Minibar
  • In-room dining
  • LCD television
  • Satellite channels
  • Premium channels
  • Netflix
  • DVD player
  • Fridge
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 10 AM.

Room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • Pets: AUD 350 per accommodation, per stay (maximum AUD 350 per stay), plus a one-time cleaning fee of AUD 350Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property will place an authorization of AUD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 8:00 PM
  • Credit card pre-authorization
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AUD 13.20 per person
  • Fee for in-room wireless Internet: AUD 20.00 per night (rates may vary)
  • Covered self-parking fee: AUD 9 per day
  • Pet fee: AUD 350 per accommodation, per stay (maximum AUD 350 per stay) plus a one-off AUD 350 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: AUD 35 (subject to availability)
  • Late check-out fee: AUD 35 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Caroline Springs Quest
  • Quest Apartment Caroline Springs
  • Quest Caroline Springs
  • Quest Caroline Springs Aparthotel
  • Quest Caroline Springs Aparthotel
  • Quest Caroline Springs Caroline Springs
  • Quest Caroline Springs Aparthotel Caroline Springs

You should know

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.ebookers.fi/Melbourne-Hotels-Quest-Caroline-Springs.h2759163-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Melbourne-Hotels-Quest-Caroline-Springs.h2759163-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.fi/Melbourne-Hotels-Quest-Caroline-Springs.h2759163-p2.Hotel-Reviews?rm1=a2&