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Hotel Karmel

3.5 star property

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Photo gallery for Hotel Karmel

Breakfast, lunch, dinner served; local and international cuisine
Front of property
Outdoor pool
Exterior
Deluxe Double Room, 1 King Bed, Accessible | Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
calle 5 No. 26-30, Melgar, Tolima, 734001
  • San Francisco de Asis Church
    ‪1 min walk‬
  • Piscilago Zoo
    ‪11 min drive‬
  • Piscilago Water Park
    ‪14 min drive‬
  • Girardot (GIR-Santiago Vila)
    ‪58 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed, Accessible

Deluxe Double Room, 1 King Bed, Accessible | Egyptian cotton sheets, minibar, in-room safe, desk

Deluxe Double Room, 1 King Bed, Accessible

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Accessible

Deluxe Twin Room, Accessible | Egyptian cotton sheets, minibar, in-room safe, desk

Deluxe Twin Room, Accessible

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Karmel

Art Deco hotel with free breakfast and bars/lounges
An outdoor pool, a restaurant and 2 bars/lounges are available at this hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site.
Hotel Karmel offers 38 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate dining areas. Beds feature Egyptian cotton sheets. 43-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Melgar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.

Children aged under 17 years old are not allowed in the swimming pool without adult supervision.

During your stay at Hotel Karmel, you're just a quick walk from San Francisco de Asis Church. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at Karmel
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance, a porter and luggage storage
  • Steps from San Francisco de Asis Church and 11 minutes by car from Piscilago Zoo
Hotel Karmel offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

Event space at this hotel measures 431 square feet (40 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Karmel. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Melgar hotel.

Guests are served a free full breakfast on weekdays from 8 AM to 10 AM and at the weekend from 7 AM to 10 AM.
Karmel – This restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 8 AM to 10 AM on weekdays and 7 AM to 10 AM on weekends
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Karmel

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (431 square foot of space)

Outdoors

  • Rooftop terrace

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Limited room service
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free local calls
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: 2 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9 AM to 9 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

Hotel Karmel Melgar
Karmel Melgar
Hotel Karmel Hotel
Hotel Karmel Melgar
Hotel Karmel Hotel Melgar

Hotel Karmel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 21 reviews
Rating 8 - Good. 5 out of 21 reviews
Rating 6 - Okay. 3 out of 21 reviews
Rating 4 - Poor. 2 out of 21 reviews
Rating 2 - Terrible. 3 out of 21 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

karl

Stayed 3 nights in Jul 2023

6/10 Okay

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel looks new and very comfortable. However, they don’t have a bartender on not busy season. 2 nice bars but no bartenders. Specially if you are at the swimming pool and you want to get any drink.
Stayed 2 nights in May 2019

2/10 Terrible

Pedro

Stayed 1 night in Jun 2023

10/10 Excellent

elvia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Personal muy amable.
Stayed 1 night in May 2023

6/10 Okay

MARTHA ISABEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No reservarl por la pagina de hotels.com
El hotel Karmel no reconoce las reservas que se hacen por la plataforma hotels.com, no aseguran la reserva, argumentan que no es una pagina oficial para reservar con ellos, igual la reserva no genera ningun codigo.
Stayed 1 night in Aug 2022

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felicidades 🎈
Excelente atención,quedamos muy contentos el personal con una ecxelente calidad humana ,el lugar muy agradable muy limpio muy bien organizado mil y mil gracias Dios continue bendiciendo🙌
Stayed 1 night in Feb 2022

6/10 Okay

Nohora

Travelled with family
Liked: Cleanliness, room comfort
El hotel cómodo , limpio , muy bonito !! Excelente ubicación , cerca a todo y de todo!! Lo único que recomendaría sería un poco más de amabilidad por parte de las personas que atienden en la recepción …
Stayed 2 nights in Dec 2021

4/10 Poor

Mauricio

Stayed 1 night in Oct 2021

4/10 Poor

Melvin Oswaldo

Travelled with family
Disliked: Property conditions & facilities
Por el precio pudiera ser mejor . La ubicacion no permite descandar hay muchonruidonexterno . Uds como pagina que promociona debwrian cerciorarse de lo que se ofrece por que uno se engaña .
Stayed 3 nights in Oct 2021

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodo y bonito el lugar
Stayed 1 night in Oct 2021

10/10 Excellent

Nestor A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena atención, comodidad y buen desayuno
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Buenos coctails, habitaciones cómodas,comida muy buena
Stayed 3 nights in Dec 2019

8/10 Good

Thomas

Liked: Property conditions & facilities, room comfort
Buenas habitaciones... pero no más positivo
Fue bueno... aunque no funcionó la nevera y la caja fuerte en la habitación. El desayuno es muy chiquita... un huevo, un pan una fruta un café y un jugo.... no más 😕
Stayed 2 nights in Jan 2020

2/10 Terrible

Lorena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ni nos hospedamos
Mal! Nunca respondieron por una reserva.
Stayed 2 nights in Jan 2020

2/10 Terrible

Dianydt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buscar otro hotel
Antes de la llegada nos llamaron diciendo que no habia luz en el hotel y llegamos y si habia, luego nos dijeron que no tenian disponibilidad y no nos atendieron, definitivamente nos tocó salir a buscar un hotel porque no solucionaron nada Pesima la capacidad de solución, mala organización y ante todo la recepcionista una grosera y a parte de eso y eran las 4 pm y habian personas desde la 1 pm y no entregaban la habitación.
Stayed 1 night in Jan 2020

8/10 Good

María Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo, limpio, nuevo
Stayed 1 night in Jan 2020

10/10 Excellent

JORGE LUIS, BOGOTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atencion y servicio
Excelente Hotel, magnifica atención del personal, buen desayuno, buena música y piscina. Muy recomendable
Stayed 2 nights in Nov 2019

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, personal muy amable
Excelente servicio de personal, especialmente don Luis del Bar, el servicio de alimentación y recepción. Pueden mejorar las instalaciones, pues la zona de balcones es común y da cierta sensación de inseguridad, a algunos nos gusta más el viento que el AC. De resto es muy recomendable dado su costo. Bien ubicado
Stayed 2 nights in Sep 2019

10/10 Excellent

JOSELIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
😚
Excelente el hotel gracias
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado para la familia
En general un buen sitio, cuenta con un buen restaurante y una zona de bar con espacio para bailar; la atención excelente.
Stayed 1 night in Jan 2019

10/10 Excellent

Juli Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El servicio es muy bueno, los empleados amables.
Stayed 4 nights in Dec 2018