Hyatt Place Memphis Primacy Park

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hyatt Place Memphis Primacy Park

Seasonal outdoor pool, pool loungers
Bar (on property)
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Pool

Explore the area

Map
1220 Primacy Pkwy, Memphis, TN, 38119
  • Regional One Health East Campus
    ‪5 min drive‬
  • Shelby Farms Park
    ‪5 min drive‬
  • Baptist Memorial Hospital-Memphis
    ‪5 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds

7.8 out of 10
Good
(72 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(69 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Specialty)

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (Specialty)

7.8 out of 10
Good
(23 reviews)
  • Sleeps 6
  • 2 Double Beds

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About this property

Hyatt Place Memphis Primacy Park

Suburban hotel with free breakfast and free local area shuttle
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and a free area shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
Hyatt Place Memphis Primacy Park offers 128 accommodations with DVD players and a safe. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they enjoy the free breakfast at Hyatt Place Memphis Primacy Park. During your stay, you're just a quick walk from Lichterman Nature Center. Enjoy features like free WiFi in public areas and a free area shuttle, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes on foot from Lichterman Nature Center and a 5-minute drive from Regional One Health East Campus
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Memphis Primacy Park offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 1173 square feet (109 square metres) and includes conference space. The business-friendly Hyatt Place Memphis Primacy Park also features a vending machine, concierge services, and laundry facilities. A free area shuttle within 3 mi is available. For a fee, parking is available.

This Memphis hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Hyatt Place Memphis Primacy Park has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 mi
  • Area shuttle
  • Parking on site (USD 7 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,173 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 1 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 7 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open on 13 May and close on 01 October.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Memphis Primacy Park
Hyatt Place Primacy
Hyatt Place Primacy Hotel
Hyatt Place Primacy Hotel Memphis Park
Hyatt Place Memphis Primacy Park Hotel
Hyatt Place Primacy Park Hotel
Hyatt Place Primacy Park
Hyatt Place Memphis Primacy Parkway Hotel Memphis
Hyatt Memphis Primacy Parkway
Hyatt Memphis Primacy Park
Hyatt Place Memphis Primacy Park Hotel
Hyatt Place Memphis Primacy Park Memphis
Hyatt Place Memphis Primacy Park Hotel Memphis

Hyatt Place Memphis Primacy Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 445 out of 1005 reviews" "
Rating 8 - Good. 226 out of 1005 reviews" "
Rating 6 - Okay. 148 out of 1005 reviews" "
Rating 4 - Poor. 92 out of 1005 reviews" "
Rating 2 - Terrible. 94 out of 1005 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Nena

Liked: Cleanliness, staff & service
The living area in the room was nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Nicole, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were super friendly
Stayed 1 night in Oct 2024

4/10 Poor

Christian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Bed uncomfortable
Stayed 2 nights in Oct 2024

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
My floor was not vacuumed & I had hair on my pillow. Other than that, everything was good
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Travelled with family
Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay even if for couple of days. The staff was really cool. I even lost my dogs and the staff stayed on lookout for them and notified me when they saw them. I’ll be back next year for a few more events and I’ll be staying here
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose

Liked: Staff & service, property conditions & facilities
Sleep like a baby
Stayed 1 night in Oct 2024

4/10 Poor

Steven

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was no advanced notice that parking was an extra fee. The pool was one of our main reasons for selecting this hotel but it was closed, also with no notice. Furniture was uncomfortable and paint was worn off in many areas of the bathroom.
Stayed 2 nights in Oct 2024

10/10 Excellent

Denise

Stayed 1 night in Oct 2024

10/10 Excellent

Nicole

Stayed 1 night in Oct 2024

10/10 Excellent

Ozie

Stayed 1 night in Oct 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk young ladies were amazing! The were so accommodating. So thankful for them
Stayed 2 nights in Sep 2024

10/10 Excellent

Vega

Liked: Cleanliness, staff & service, property conditions & facilities
Very good experience. Cant believe this place charges you to park your car tho.
Stayed 2 nights in Sep 2024

4/10 Poor

Aaleyiah

Disliked: Cleanliness, property conditions & facilities, room comfort
Find a better stay
Upon arrival everything seemed okay until I got to my room and noticed a strange smell. I couldn’t quite put my finger on it but it didn’t smell clean. I inspected the room thoroughly and didn’t seem to find anything that would’ve explained the smell. Fast forward to the next morning. I had woken up went to get dressed and a friend of mine noticed a roach crawling on the night stand on the left side of the bed. When trying to kill it, it ended up crawling onto the bed. I called the front desk to complain she acted unaware of the issue that it’s never happened before which couldn’t be true. I explained to her I wouldn’t be sleeping in the room after knowing there were roaches. I really wanted my money back but that option was never offered. I had to ask to be switched rooms. I was never initially offered anything after my initial complaint. I provided the hotel with picture proof and was switched rooms. I won’t be booking here again. The room was a nice layout but definitely wasn’t the experience I expected.
Stayed 2 nights in Sep 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

10/10 Excellent

Nathaniel

Travelled with family
Liked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Terry

Liked: Property conditions & facilities
Disliked: Cleanliness
There was no business area. No copying machine, no faxing. Only printing from the computer on site. Need improvement on cleaning rooms & hallways. Sorry I can’t pull up my photos to show what I saw.
Stayed 4 nights in Sep 2024

10/10 Excellent

jeryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and willing to assist you. Loved the dining area and buffet. Would stay at this location again.
Stayed 2 nights in Sep 2024

2/10 Terrible

Sharla

Stayed 4 nights in Aug 2024

10/10 Excellent

Ranfred

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great stay
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean with a friendly staff members. The hotel has added an extra charge now for seaurity to patrol the parking lot; especially with all the crime that has happened. We felt safe at night in the parking lot. The room is large, and clean with good air conditioning. the breakfast is plentiful, hot, and good. No problems noted. We stay here a lot and will continue too.
Stayed 1 night in Sep 2024

10/10 Excellent

Chadrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great day, a very easy check-in, and check out when we were ready. We didn't stay for breakfast but it's always been good in the past.
Stayed 1 night in Sep 2024

10/10 Excellent

Consuela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were great. We enjoyed our stay. It was peaceful and pleasant.
Stayed 1 night in Sep 2024

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay at the Hyatt Place! The room was beautifully designed and decorated in addition to being spacious. The staff was super friendly, accommodating and professional.
Stayed 1 night in Sep 2024