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Europa Palace Hotel

4.0 star property

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Photo gallery for Europa Palace Hotel

Exterior
Interior entrance
Bar (on property)
Interior detail
Breakfast, lunch, dinner served; local cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • 24/7 front desk
  • Room service
  • Parking included

Explore the area

Map
S.S. 114 Km 5,470 - Località Pistunina, Messina, ME, 98125
  • Stadio San Filippo
    ‪3 min drive‬
  • University of Messina
    ‪6 min drive‬
  • Church of Santissima Annunziata dei Catalani
    ‪6 min drive‬
  • Messina (QME)
    ‪18 min drive‬

Room options

View all photos for Double Room Single Use

Minibar, in-room safe, desk, free WiFi

Double Room Single Use

  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, free WiFi

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Minibar, in-room safe, desk, free WiFi

Double Room

  • Sleeps 2
  • 2 Single Beds

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About this property

Europa Palace Hotel

Hotel in Messina with 24-hour front desk and restaurant
This hotel features a restaurant, a bar/lounge and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Europa Palace Hotel offers 109 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Europa Palace Hotel, you're just a quick walk from Strait of Messina. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Within a 10-minute walk of Strait of Messina and Ionian Sea
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. The business-friendly Europa Palace Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:00 AM.
On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 5 per person
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • Lift

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 5.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 5 per person
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 5.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Europa Palace Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Europa Palace Hotel
Europa Palace Hotel Messina
Europa Palace Messina
Hotel Europa Palace
Europa Palace
Europa Palace Hotel Messina, Sicily, Italy
Europa Palace Hotel Hotel
Europa Palace Hotel Messina
Europa Palace Hotel Hotel Messina

Europa Palace Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 28 out of 137 reviews
Rating 8 - Good. 63 out of 137 reviews
Rating 6 - Okay. 30 out of 137 reviews
Rating 4 - Poor. 13 out of 137 reviews
Rating 2 - Terrible. 3 out of 137 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

gilles

Stayed 1 night in Oct 2024

4/10 Poor

Assad

Disliked: Staff & service, property conditions & facilities, room comfort
Poor experience is all aspects
Very poor experience very dated hotel no customer service whatsoever breakfast was very basic indeed
Stayed 1 night in Mar 2024

8/10 Good

Nickolas

Liked: Cleanliness, staff & service
Good calue
A good value stay that is close to the city and ferries
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find. Easy to park. Great view of the sea from our balcony. We chose this place as our first stop after a very long drive from Rome where we flew in and rented a car. Short walk from hotel there was a great pizza place and a very nice super market.
Stayed 1 night in Dec 2019

6/10 Okay

john

Stayed 1 night in Sep 2019

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent budget hotel
The hotel is a bit tired, and there’s not a lot in the area, but it’s cheap as chips, has a bus stop outside and is kept clean and tidy.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2019

6/10 Okay

Zandant, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
This was the closet hotel to relatives in a small village. Definitely not a destination hotel but it served its purpose. Clean rooms, great price per night and a restaurant that prepares excellent food.
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
OK hotel
The hotel is alright, the room was clean and the staff is friendly. On-site parking is a plus!
Stayed 1 night in Mar 2018

8/10 Good

Dorota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
A little bit out of town which was good for us because of free parking. The room was quiet and comfortable with a nice view of the ocean. Breakfast was very good. The hotel was hard to find because of the address given on the web site and the large hotel sign was completely covered with tree branches, so passed it 2 times before finding it.
Stayed 1 night in Nov 2017

8/10 Good

Nadine , Naples

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable hotel
After a 9 hour ferry crossing and arriving into Messina late at night I was very satisfied with this hotel...The room was clean and had a very comfortable bed. It was also nice to have a balcony.
Stayed 1 night in Aug 2017

8/10 Good

Mariusz

Liked: Cleanliness, staff & service, room comfort
Recommended
Recommended
Stayed 1 night in Jun 2017

6/10 Okay

Charlene

Liked: Staff & service, room comfort

6/10 Okay

Jorunn

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Bed: Hard flat pillows. Nice Ikea douvet without douvetcover (not hygenic). Breakfast: Only scrambled eggs, no other eggs (facilities ready for frying eggs/omelette, but nobody there. Same with fresh or-ju). No milk for cereals etc. No bacon either.

8/10 Good

uri

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

sonia, sydney

Liked: Staff & service, property conditions & facilities, room comfort
Nice enough and very good value
Located outside centre of Messina and s very good price. Very comfortable. Only dislike was carpet in room was stained

6/10 Okay

Troy

Liked: Staff & service, room comfort

6/10 Okay

AGIll, UK (sometimes)

Liked: Cleanliness
Hard to find
Hotel not available on nav but eventually rolled up to the place [use number 170 as the address]. No restuarant open, no bar, no internet working so a bit of a dissapointment. Room was basic but enough for the stay.

10/10 Excellent

Charles, Oakland, CA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very helpful staff, quiet room
For my purpose (business nearby) this hotel was terrific. My room on the street side was quiet -- light traffic and negligible mechanical noises in the hotel. The staff is very kind, patient with our language barrier, and did me several remarkable favors including a ride from central Messina. Maybe Sicilian hospitality is like that. The neighborhood on the edge of the city is pretty drab, but it does include a couple of modest eating places and being in the center of town instead would have meant an impossible commute every day, and surely noiser too.

8/10 Good

Noel Tucker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The condition and the cleanliness of the HOtel was very good and the staff courteous: however, it is all about "location!" Location!" We arrived by ferry at 11.30 PM after everything had closed down, There was only one taxi operating and because of the distance from the ferry the operator charged us 58 Euro to get there, Not a very good start to the beginning of our stay in the vicinity. We ended up catching Public Transport to return to the Ferry Terminal. The staff were attentive to our needs and the service was generally very good apart from the bad start. Located closer to town would be a more distinct advantage.

4/10 Poor

Luke

Disliked: Staff & service
Impossible to find! Didnt feel welcome
My wife and I decided to stay here after arriving on the ferry in Sicily. It seemed to be a reasonable hotel looking at reviews etc, but we could not find the place! There is no sign out the front, on the roof there is a Hotel sign impossible to see from the road, and finding the street numbers was also impossible. Spent 2 hours trying to find the hotel and asked numerous locals for directions. Drove up and down the main road, 114, which runs along the whole east coast trying to find the place. Once we arrived, after the restaurant had closed, I did not feel welcome by the gentleman at reception. It was simply here are your keys, bye. Room was reasonable comfortable, hard mattress, and the internet was ok. Breakfast was simple, but ok. I was happy with cereal and I also got a fresh coffee from the barista on duty. I would look at other options before staying here again.

6/10 Okay

Norman, Spain/UK

Liked: Cleanliness, staff & service, room comfort
Nearly got Lung Cancer
When we booked in, we weren't asked whether smoking or non/smoking. When we opened the door to the room, the stench of cigarette smoke gave me an instant asthma attack. Awful. The receptionist changed it, but if the hotel had been full, I could NOT have slept in that stench. Hotel food expensive at 18€ PP for what it is. Not good quality ingredients, unusual in Italy. Breakfast poor.

8/10 Good

John, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good spot for a base to explore eastern Sicily
The Europa Palace, located in the southern part of Messina, was a good spot to use as a base for exploring the lovely area of southeastern Sicily. The staff was friendly and helpful, and seemed to enjoy struggling with our English as they served us. There is a friendly bar, a convenient restaurant, and the daily breakfast was both convienient and appealing.

4/10 Poor

Kim & John, Bendigo Australia

Disliked: Staff & service
Not 4 star- 1 maybe.
Staff were rude and unhelpful. Very dissapointed considering that this was a hotel from the Best Western Chain. The area was not for the tourist. unless you have a car then forget it. Breakfast was very ordinary. no coffee 45 minurtes after breakfast room opened. Limited help from the staff to get around.

6/10 Okay

Andrew, Washington, DC

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Hotel, Bad Areas
The hotel is nice (though I don't know if its a 4 star hotel), but its several miles outside of Messina, with very little around it. If you have a car, its fine. If you are going to be depending on public transportation, get a hotel closer to town.