Isaaya Hotel Boutique by WTC

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Isaaya Hotel Boutique by WTC

Terrace/patio
Front of property
View from property
Minibar, in-room safe, desk, blackout curtains
Deluxe Room, 1 King Bed with Sofa bed | Room amenity

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Room service
    Room service
  • Laundry
    Laundry
  • Parking included
    Parking included

Explore the area

Map
Mexico City
  • Pepsi Center
    1 min walk
  • World Trade Center Mexico City
    1 min walk
  • Poliforum Siqueiros
    4 min walk
  • Mexico City (MEX-Mexico City Intl.)
    21 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Super Saver, 1 King Bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite with Balcony or Terrace

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Isaaya Hotel Boutique by WTC

Hotel with free valet parking, steps from Pepsi Center
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a rooftop terrace, a business centre and a meeting room.
Isaaya Hotel Boutique by WTC offers 26 accommodations with iPod docking stations and minibars. This accommodation has separate sitting areas and is furnished with double sofa beds. 50-inch Smart televisions come with premium cable channels. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Isaaya Hotel Boutique by WTC. During your stay, you're just a quick walk from Pepsi Center. Enjoy features like free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Mediterranean cuisine while dining at Anyuna
  • Full breakfast served weekends for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Pepsi Center and World Trade Center Mexico City
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

WiFi is free in public spaces. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Isaaya Hotel Boutique by WTC. Free self parking and valet parking are available.

This 4-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekends from 8 AM and noon.
Anyuna – This restaurant specialises in Mediterranean cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Weekend full breakfast available 8 AM to noon for a fee: MXN 200 to 350 for adults and MXN 200 to 350 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Anyuna

Family friendly

  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 200.00 to 350.00 for adults and MXN 200.00 to 350.00 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

del Parque Mexico City
Hotel del Parque
Hotel del Parque Mexico City
Hotel & Suites Del Parque Mexico City
Hotel And Suites Del Parque
Isaaya Hotel Boutique WTC Mexico City
Isaaya Hotel Boutique WTC
Isaaya Boutique WTC Mexico City
Isaaya Boutique WTC
Isaaya Hotel Boutique

Isaaya Hotel Boutique by WTC Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 700 out of 916 reviews" "
Rating 8 - Good. 148 out of 916 reviews" "
Rating 6 - Okay. 45 out of 916 reviews" "
Rating 4 - Poor. 14 out of 916 reviews" "
Rating 2 - Terrible. 9 out of 916 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great; clean, quiet and comfortable
Stayed 1 night in Aug 2024

6/10 Okay

Benjamin N.

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious room; very clean. Comfortable bed. Noisy A/C; elevator needs maintenance; grumpy staff at the bar.
Stayed 2 nights in Aug 2024

10/10 Excellent

German

Stayed 2 nights in Aug 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel for WTC. Price, location, big rooms.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sanjay

Stayed 2 nights in Jul 2024

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, good location, is a small hotel but you have everything you need. Only thing I would say, the little gym needs a treadmill. Overall I will stay there again.
Stayed 4 nights in Jun 2024

10/10 Excellent

Zuhair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property and friendly staff
Stayed 3 nights in Jun 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and spacious. The staff were amazing, super friendly and helpful. I’ll be staying here again next time I’m in Mexico City
Stayed 3 nights in Jun 2024

10/10 Excellent

Justino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent faciiites only the parking small and narrow
Stayed 1 night in Jun 2024

6/10 Okay

Catalina

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jun 2024

6/10 Okay

Michael, Austin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
AC barely worked and then it didn’t. No fan available.
Stayed 4 nights in May 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
The staff really stepped up got an issue with the A/C paired quickly and was real fair with us about making an adjustment for our inconvenience. Based on their professionalism, we would heartily recommend a stay at this property, which is very nice.
Stayed 3 nights in May 2024

10/10 Excellent

Candace, Santa Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price and location, this was a great hotel.
Stayed 3 nights in Apr 2024

2/10 Terrible

Carla

Travelled with family
Disliked: Staff & service
Horrible experience, paid the stayed but didn’t stay due to poor service by staff. After a long trip and tired the last thing I wanted to hear is that I needed to wait and an extra $500 pesos to get a sofa bed. The receptionist attitude was rude and condescending which was not appreciated.
Stayed 1 night in Apr 2024

10/10 Excellent

Harris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel in the nice Nápoles area next to WTC convention center
Stayed 3 nights in Mar 2024

10/10 Excellent

Alejandro, Dublin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for having me. Great rooms!
Stayed 2 nights in Mar 2024

10/10 Excellent

Melisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great room in a central location for Mexico City.
Stayed 6 nights in Mar 2024

10/10 Excellent

Alejandro

Business traveller
Liked: Staff & service, property conditions & facilities
Nice small hotel with easy access to WTC. Nice staff, large rooms, well equipped .
Stayed 2 nights in Mar 2024

10/10 Excellent

Yuselvi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024

2/10 Terrible

Rebeca

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Place was new and nice. But the elevator didn’t work for 3 days I stayed. Found hairs all over the bed at arrival. Had an ant invasion that bit me all over, they couldn’t take care of it, couldn’t change room. They didn’t want to talk about it with expedia. Nice facilities, really bad service.
Stayed 3 nights in Oct 2023

10/10 Excellent

Ricardo

Stayed 1 night in Sep 2023

6/10 Okay

Claudette

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
Stayed 6 nights in Jun 2023

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Apr 2023

10/10 Excellent

Gerardo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
VERY COMFORTABLE
Stayed 1 night in Mar 2023

8/10 Good

Wilver

Business traveller
Liked: Room comfort
Rooms are ok, it’s the only good in that hotel.
Stayed 5 nights in Mar 2023