This is a clean, new, spacious two bedroom/two bath apartment with wrap-around balcony and gorgeous views of the beach and the inter-coastal waterway. Rental of the property included use of the resort pools, fitness center and beach access. There were two restaurants, a coffee shop and a small store in the resort. The problem is that, unlike the typical VRBO rental where you deal with the property owner, in this case you deal with a management company. Once the company gets your credit card info they aren't interested in communicating. This is big resort/hotel (The Hyde) and many of the guests who stay here rent directly from the resort and have daily room service available, just as in a traditional hotel. We picked up our keys from the front desk but we were told that any issues we had we were to contact the management company through which we rented the apartment. When we got into the apartment there was no toilet paper, only one towel and no pillow cases on one of the beds. At that point we didn't understand the distinction between renting from the resort and renting from the management company so we grabbed a cleaning person from the hallway who was nice enough to give us two rolls of toilet paper and several towels. Later the front desk scolded us and told us that we needed to go through the management company for anything that we needed. I called the management company and told them about the things that were missing but the only response I got was two days later when someone knocked on the door and gave us two towels (there were 4 of us staying ). The experience here made me appreciated other VRBOs I've rented were the owner checks in with you before your arrival and several times during your stay. I still don't know if we were meant to provide our own linens or if the outfit that cleans the apartment just slacked off. Also, there was a small vacuum cleaner and a broom, but no sponges or dishcloths for keeping the counters and sinks clean. It seems like a high-end rental like this would at least supply a sponge and some single-use packages of dishwasher detergent and laundry detergent (the apartment had a nice dishwasher and a washer/dryer). There was a coffeemaker in the kitchen but it didn't work (no response from the management company when I reported that). Overall, we had a lovely vacation because the beach and the area are so nice, just be aware this is not your typical VRBO experience.