2/10 Terrible
Shanetta
18 Sept 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
This property was not what expected. During my stay I had to change rooms 3 times. First time because the room was dirty, past guest socks under the bed and stains on the sheets. I was upgraded to a “better” room in another building. Then it rained while we were out. Came back to find it raining in our room. Water coming down from two locations inside and one right outside the door. Water was all on my bag. I complained and the manage was making promises she didn’t keep. I wasn’t compensated for the inconvenience. By the way it was my birthday. She stated she had a complimentary gift for to try and make up for the inconvenience i was caused and NOTHING. She also stated she will give like a gift card or voucher at the bar right next door. NOPE NOTHING! She suggested something else and I walked away. I was over it. So at the end of the day I’ll never go back to this hotel again!
Shanetta
Stayed 3 nights in Sep 2024