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14 Mar 2020 by Sales and Marketing Manager
Thank you for being our guest. We are sorry for the cleanliness issues you encountered in your room and regret the inconvenience it caused. Your feedback has been discussed with our housekeeping team to make sure we are consistent with our service delivery. We appreciate your business and hope to welcome you back soon for a much better experience. Victoria Palacio, Sales and Marketing Manager
There's a restaurant on site. The boutique Essex House By Clevelander also features multilingual staff, a garden, and concierge services. Parking is available for a fee. You'll have access to the outdoor pool at a partner property. This Miami Beach hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)
Available in some public areas: Free WiFi , Internet access - wireless
Self parking (surcharge) , Valet parking (surcharge)
Essex House By Clevelander offers 68 accommodations with a safe and designer toiletries. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers. Housekeeping is provided on a daily basis.
Essex House By Clevelander has a restaurant on site.
Room service is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional resort fees will be applied for any third and fourth guests.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Eurocard. Cash is not accepted.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
