4/10 Poor
Brian
23 Aug 2024
Disliked: Staff & service, property conditions & facilities
Our air conditioner did not work and they said they had zero rooms to move us to (which I don’t think is true, but whatever). So they gave us a fan and didn’t offer any discount or money off or anything. They finally moved us the next day but again didn’t offer any money back or really anything. Felt like they thought we were lying or something because when I said the air wasn’t working they seemed very skeptical. Why would I even bother bringing it up? The guy said the machine was out of Freon. How do you let something so basic like that go? I am certain that the cleaners had brought it up at some point because it was disgustingly uncomfortable in that room. Guaranteed to never stay here again.
Brian
Stayed 2 nights in Aug 2024