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Servatur Casablanca Suites & Spa - Adults Only

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Servatur Casablanca Suites & Spa - Adults Only

Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Property entrance
Premium bedding, in-room safe, desk, blackout curtains
Daily buffet breakfast for a fee

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Hot tub
  • Spa
  • Pool

Explore the area

Map
Avenida de gran Canaria 24, Puerto Rico, Mogan, Gran Canaria, 35130
  • Puerto Rico Shopping Center
    3 min walk
  • Angry Birds Activity Park
    7 min walk
  • Puerto Rico Beach
    14 min walk
  • Las Palmas (LPA-Gran Canaria)
    51 min drive

Room options

View all photos for Junior Suite Superior High Floor Large Balcony (Single Use)

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite Superior High Floor Large Balcony (Single Use)

  • 35 sq m
  • Partial sea view
  • Sleeps 1
  • 2 Single Beds

View all photos for Junior Suite (Superior)

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite (Superior)

  • 35 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite

  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite (Superior single use)

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite (Superior single use)

  • 35 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Junior Studio Suite

Premium bedding, in-room safe, desk, blackout curtains

Junior Studio Suite

  • 35 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Junior Suite Superior Large Balcony (Single Use)

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite Superior Large Balcony (Single Use)

  • 35 sq m
  • City view
  • Sleeps 1
  • 2 Single Beds

View all photos for Junior Suite Superior High Floor

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite Superior High Floor

  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite Superior Large Balcony

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite Superior Large Balcony

  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite Superior High Floor (Single Use)

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite Superior High Floor (Single Use)

  • 35 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Junior Suite Superior High Floor Large Balcony

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite Superior High Floor Large Balcony

  • 35 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

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About this property

Servatur Casablanca Suites & Spa - Adults Only

Adults-only hotel with full-service spa and 24-hour fitness centre
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site.
Servatur Casablanca Suites & Spa - Adults Only offers 97 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Accommodation at this 4-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

This Mogan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
During your stay at Servatur Casablanca Suites & Spa - Adults Only, you're just a quick walk from Puerto Rico Shopping Center. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with facials, body treatments or hydrotherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 3-minute drive from Puerto Rico Beach and 5 minutes from Amadores Beach
  • Airport shuttle service available for a fee
Servatur Casablanca Suites & Spa - Adults Only offers its guests a full-service spa, an outdoor pool, and Access to hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour fitness centre, a sauna, and a rooftop terrace are also featured at the eco-certified Servatur Casablanca Suites & Spa - Adults Only. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Mogan hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.
The Club Restaurant & Bar – This restaurant serves breakfast and dinner.
The Club Pool Bar – This poolside bar only serves light fare. Open daily.
The Club Rooftop Chill Ou – On-site cocktail bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Norwegian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 8 to 12 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Club Pool Bar
  • The Club Restaurant & Bar
  • The Club Rooftop Chill Ou

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Library
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in half board rates on December 24 will receive the Christmas Gala Dinner, included in the room rate. Guests booked in half board rates on December 31 will receive the New Year's Eve Gala Dinner, included in the room rate. For all other bookings, access to each gala dinner is optional and a fee is charged at the property for guests who wish to attend.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 8 to 12 per person
  • Airport shuttle fee: EUR 60 per vehicle (return, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Servatur Casablanca Suites & Spa - Adults Only offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Servatur Casablanca Suites &
Servatur Casablanca Hotel
Servatur Casablanca Hotel Mogan
Servatur Casablanca Mogan
Servatur Casablanca Hotel Puerto Rico, Gran Canaria
Servatur Casablanca Adults Only
Servatur Casablanca Suites & Spa - Adults Only Hotel
Servatur Casablanca Suites & Spa - Adults Only Mogan
Servatur Casablanca Suites & Spa - Adults Only Hotel Mogan
Servatur Casablanca
Servatur Casablanca Suites &
Servatur Casablanca Suites Spa Adults Only
Servatur Casablanca Suites & Spa - Adults Only Hotel
Servatur Casablanca Suites & Spa - Adults Only Mogan
Servatur Casablanca Suites & Spa - Adults Only Hotel Mogan

Servatur Casablanca Suites & Spa - Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 153 out of 261 reviews" "
Rating 8 - Good. 83 out of 261 reviews" "
Rating 6 - Okay. 14 out of 261 reviews" "
Rating 4 - Poor. 6 out of 261 reviews" "
Rating 2 - Terrible. 5 out of 261 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from large balcony. Stairs from the centre are a killer but only €5 for a taxi.
Stayed 11 nights in Aug 2024

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The large balcony and hot tub was great just what you needed for a relaxing holiday. Rooms were cleaned to a high standard everyday. Staff were friendly and there was a good selection at breakfast. Great location for food, shopping and thw beach.
Stayed 7 nights in Jun 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is lovely. Good food, clean and spacious rooms, helpful and friendly staff. Great pool with plenty of sunbeds and pool bar serving happy hour cocktails and food.
Stayed 6 nights in Jun 2024

10/10 Excellent

Thomas

Stayed 7 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Michelle

Stayed 7 nights in Feb 2024

10/10 Excellent

anne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, handy for commercial centre. Hot tub on balcony was great. Sunbathed on terrace during afternoon and at pool in morning
Stayed 7 nights in Feb 2024

4/10 Poor

Heather

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Renovations needed , spa falling apart , hot tub moderately warm , services not available , staff bored and tired . Not a luxury property
Stayed 3 nights in Dec 2023

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing holiday - room was fab, enjoyed an hour in the spa also - very nice
Stayed 7 nights in Sep 2023

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel in Puerto Rico, GC. Central but high with lots of steps.
Stayed 14 nights in May 2023

10/10 Excellent

Helen

Stayed 9 nights in Apr 2023

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice and spacious staff were friendly, breakfast was really good enjoyed the cava with breakfast too, didnt have the room with the hot tub we had booked when we arrived but the room we were put into was identical only had a smaller balcony no hot tub or sun loungers and we were moved to our proper room 11.30 next morning, they gave is free evening meal with a drink as compensation, the negatives were a bit of entertainment at night would be nice, also i think the 3oclock check in is a bit late as the flights from edinburgh arrive early morning and we had to potter around for a few hours with our bags before we could go to the hotel to check in
Stayed 3 nights in Jan 2023

10/10 Excellent

Simona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful holiday ❤
Stayed 7 nights in Jul 2022

8/10 Good

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Lovely hotel nice pool,spa and snack bar for lunch. Air con in each room. Overall very nice
Stayed 7 nights in Oct 2021

8/10 Good

Sabrina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2021

10/10 Excellent

Niall

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean,the roof top was really good place to relax ! Breakfast was good to.
Stayed 3 nights in Jan 2020

6/10 Okay

Vipin Kumar

Liked: Staff & service, property conditions & facilities, room comfort
Ok stay. Would not recommend at the price.
Overall good stay except for the really bad shower area in the bathroom, not just the dirty looking floor but the shower head itself is extremely old and does not function properly. This was on room 307 which was offered to us as an upgrade mentioning the room we booked was not available due to hotel being fully booked.
Stayed 3 nights in Dec 2019

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice hotel, friendly staff, beautiful town. AC could do with an upgrade but that is a minor thing. Rooms new and balconies big
Stayed 11 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Sep 2019

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was spotless and all staff from cleaners right up to management were all very friendly and helpful. The air conditioning was absolutely amazing staying at other hotels in the area with only a fan to cool down this was outstanding. Used the rooftop terrace every day to sunbathe this was always spotless and sun beds all tidy and in good condition
Stayed 11 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was gorgeous, clean and exactly like the photos. Not a huge fan of saltwater pools. Super salty. The food in the hotel was shocking. The breakfast was fine but we got room service one night and it was horrendous. How can you get chips so wrong. They were black. Overall i would absolutely stay again but only as a b&b guest.
Stayed 14 nights in Jul 2019