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Servatur Terrazamar Suite & Sun Suite

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Servatur Terrazamar Suite & Sun Suite

2 outdoor pools, pool loungers
Terrace/patio
Aerial view
View from property
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Laundry
  • Parking included
  • Pool

Explore the area

Map
Avda. De las Palmeras s/n, Puerto Rico, Mogan, Gran Canaria, 35130
  • Puerto Rico Shopping Center
    7 min walk
  • Angry Birds Activity Park
    8 min walk
  • Puerto Rico Beach
    15 min walk
  • Las Palmas (LPA-Gran Canaria)
    33 min drive

Room options

View all photos for Standard Apartment, 1 Bedroom (Sunsuite / 3 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Apartment, 1 Bedroom (Sunsuite / 3 adults)

  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Sunsuite / 3 adults + 1 child)

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Apartment, 1 Bedroom (Sunsuite / 3 adults + 1 child)

  • 38 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Apartment, Hot Tub, Partial Ocean View (Royal, 1 Adult)

1 bedroom, down duvets, in-room safe, blackout curtains

Premium Apartment, Hot Tub, Partial Ocean View (Royal, 1 Adult)

  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Royal Apartment, Balcony, Partial Sea View (1 adult)

1 bedroom, down duvets, in-room safe, blackout curtains

Royal Apartment, Balcony, Partial Sea View (1 adult)

  • 38 sq m
  • Partial sea view
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/1 adult)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/1 adult)

  • 38 sq m
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Apartment, Hot Tub, Partial Ocean View (Royal / 2 Adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Premium Apartment, Hot Tub, Partial Ocean View (Royal / 2 Adults)

  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/2 adult)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/2 adult)

  • 38 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, Hot Tub (Terrazamar / 1 adult)

1 bedroom, down duvets, in-room safe, blackout curtains

Superior Apartment, Hot Tub (Terrazamar / 1 adult)

  • 38 sq m
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Royal Apartment, Balcony, Partial Sea View (3 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Royal Apartment, Balcony, Partial Sea View (3 adults)

  • 38 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Royal Apartment, Balcony, Partial Sea View (2 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Royal Apartment, Balcony, Partial Sea View (2 adults)

  • 38 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Royal Apartment, Balcony, Partial Sea View (2 adults+1 child)

1 bedroom, down duvets, in-room safe, blackout curtains

Royal Apartment, Balcony, Partial Sea View (2 adults+1 child)

  • 38 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/3 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/3 adults)

  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Royal Apartment, 1 Bedroom, Balcony (1 adult)

1 bedroom, down duvets, in-room safe, blackout curtains

Royal Apartment, 1 Bedroom, Balcony (1 adult)

  • 38 sq m
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/3+1)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/3+1)

  • 38 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/2 +1adult)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/2 +1adult)

  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/2+2)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/2+2)

  • 38 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Terrazamar / 2 adults + 1 child)

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Apartment, 1 Bedroom (Terrazamar / 2 adults + 1 child)

  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Terrazamar / 2 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Apartment, 1 Bedroom (Terrazamar / 2 adults)

  • 38 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Terrazamar / 3 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Apartment, 1 Bedroom (Terrazamar / 3 adults)

  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Terrazamar / 2 adults + 2 children)

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Apartment, 1 Bedroom (Terrazamar / 2 adults + 2 children)

  • 38 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartamento Premium con Terraza y Bañera hidromasaje (Sunsuite/2adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartamento Premium con Terraza y Bañera hidromasaje (Sunsuite/2adults)

  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Terrazamar / 3 adults + 1 child)

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Apartment, 1 Bedroom (Terrazamar / 3 adults + 1 child)

  • 38 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Royal Apartment, 1 Bedroom, Balcony (2 adults + 1 child)

1 bedroom, down duvets, in-room safe, blackout curtains

Royal Apartment, 1 Bedroom, Balcony (2 adults + 1 child)

  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Royal Apartment, 1 Bedroom, Balcony (2 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Royal Apartment, 1 Bedroom, Balcony (2 adults)

  • 38 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Terrazamar / 1 adult)

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Apartment, 1 Bedroom (Terrazamar / 1 adult)

  • 38 sq m
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Terrazamar / Upper Floor / 2+1)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment, 1 Bedroom (Terrazamar / Upper Floor / 2+1)

  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Terrazamar / Upper Floor / 2+2)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment, 1 Bedroom (Terrazamar / Upper Floor / 2+2)

  • 38 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Terrazamar / Upper Floor / 3 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment, 1 Bedroom (Terrazamar / Upper Floor / 3 adults)

  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Royal Apartment, 1 Bedroom, Balcony (3 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Royal Apartment, 1 Bedroom, Balcony (3 adults)

  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Terrazamar / Upper Floor / 1 adult)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment, 1 Bedroom (Terrazamar / Upper Floor / 1 adult)

  • 38 sq m
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, Hot Tub (Terazamar / 2 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Superior Apartment, Hot Tub (Terazamar / 2 adults)

  • 45 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Terrazamar / Upper Floor / 2 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment, 1 Bedroom (Terrazamar / Upper Floor / 2 adults)

  • 38 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Sunsuite / 2 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Apartment, 1 Bedroom (Sunsuite / 2 adults)

  • 38 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Sunsuite / 2 adults + 1 child)

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Apartment, 1 Bedroom (Sunsuite / 2 adults + 1 child)

  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Sunsuite / 2 adults + 2 children)

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Apartment, 1 Bedroom (Sunsuite / 2 adults + 2 children)

  • 38 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Terrazamar / Upper Floor / 3+1)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment, 1 Bedroom (Terrazamar / Upper Floor / 3+1)

  • 38 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartamento Premium con Terraza y Bañera de hidromasaje (Sunsuite 1 adult)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartamento Premium con Terraza y Bañera de hidromasaje (Sunsuite 1 adult)

  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Sunsuite / 1 adult)

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Apartment, 1 Bedroom (Sunsuite / 1 adult)

  • 38 sq m
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed

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About this property

Servatur Terrazamar Suite & Sun Suite

Family-friendly hotel with 2 outdoor pools and seasonal outdoor pool
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli and a conference centre are on-site. Limited housekeeping is available.
Servatur Terrazamar Suite & Sun Suite offers 306 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Beds feature down duvets. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Mogan hotel provides complimentary wireless Internet access. Digital televisions are provided. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a limited basis.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Servatur Terrazamar Suite & Sun Suite, you're just a quick walk from Puerto Rico Shopping Center. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a free children's club, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, racquetball/squash and a playground
  • 15 minutes by foot from Puerto Rico Beach and a 5-minute drive from Amadores Beach
  • Airport shuttle service available for a fee
Servatur Terrazamar Suite & Sun Suite offers its guests 2 outdoor swimming pools, an outdoor tennis court, a seasonal outdoor pool, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly Servatur Terrazamar Suite & Sun Suite. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3-star Mogan hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:00 AM.
On-site venue – restaurant. A children's menu is available.

Languages

English, Finnish, Norwegian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 9.50 for adults and EUR 4.75 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (limited availability)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 9.50 for adults and from EUR 4.75 for children
  • Airport shuttle fee: EUR 50 per vehicle (return, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Servatur Terrazamar Suite & Sun Suite offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.

Property is also known as

Servatur Terrazamar Suite
Servatur Terrazamar Suite Sun Suite
Servatur Terrazamar Suite Sun Suite Aparthotel Mogan
Servatur Terrazamar Suite Sun Suite Mogan
Servatur Terrazamar Sun Suite
Sun Suite Terrazamar
Terrazamar Suite
Servatur Terrazamar Suite Sun Suite Hotel Mogan
Servatur Terrazamar Suite Sun Suite Hotel
Servatur Terrazamar Suite Sun Suite
Servatur Terrazamar Suite & Sun Suite Hotel
Servatur Terrazamar Suite & Sun Suite Mogan
Servatur Terrazamar Suite & Sun Suite Hotel Mogan

Servatur Terrazamar Suite & Sun Suite Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 145 out of 299 reviews" "
Rating 8 - Good. 106 out of 299 reviews" "
Rating 6 - Okay. 32 out of 299 reviews" "
Rating 4 - Poor. 13 out of 299 reviews" "
Rating 2 - Terrible. 3 out of 299 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

6/10 Okay

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Staff very friendly and helpful - air conditioning not up to standard, however staff provided a portable which helped a little
Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Hotel was excellent! Rooms were basic but clean, MASSIVE balcony with table and chairs and 2 sun loungers. Air con in bedroom, ceiling fan in living area. Great having access to 3 large pools. Would definitely return to this hotel.
Stayed 8 nights in Jun 2024

10/10 Excellent

declan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Apr 2024

6/10 Okay

emma

Travelled with partner
Disliked: Property conditions & facilities
We booked this on recommendation from others however we were very disappointed. The apartment is tired and looking old. We stayed on the 2nd floor. Paint was coming off the walls and the shower cubicle was mouldy. We were also told that no noise could be heard from the main Puerto Rico complex! We doubted this and were correct! It was noisy! However it's in a good location and the terrace was huge and great for sunbathing on. But the complex is huge, busy and sadly not what we were looking for. Also you have to pay for air conditioning! We won't be staying there again and there are far better properties in the Puerto Rico area for a similar price. It's definitely not as plush as the pictures show! We even tried the pool area at the Terrazamar and that was noisy too. Our other concern is that the sunbathing terrace is not very private and other people can jump over onto your terrace as the dividing wall isn't complete, which is worrying from a safety point of view. We even had a woman peering over!! You are looked on from above due to the staggered design of the apartments.
Stayed 2 nights in Apr 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, staff friendly, frequently cleaned, spacious apartments and balcony with everything needed and excellent location to mall and commercial centre for shops, bars and restaurants.
Stayed 7 nights in Jul 2023

8/10 Good

Conor

Stayed 7 nights in Apr 2023

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab little stay
All good Very clean Very friendly
Stayed 4 nights in Mar 2023

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful balcony, lovely room, far enough away from the centre to be nice and quiet overnight. Room cleaners were excellent and friendly.

8/10 Good

R

Liked: Staff & service
Hotel stay
Stay was ok room pleasant enough great shower and veranda. Facilities ok good pool and plenty of sun beds. No bar or shop facilities onsite (Terrazamar) unlike at Sun Suite sister hotel other than that good.
Stayed 14 nights in Nov 2022

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is ideal and the balconies are massive.
Stayed 7 nights in Jun 2022

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice room, fantastic balcony
Stayed 7 nights in May 2022

10/10 Excellent

Joanne

Stayed 4 nights in Apr 2022

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunsuites
First time staying at the sunsuites and we thought they were great .Amazing balconies , rooms spacious, close to centre and a short walk to beach , enjoyed it so much already booked for next year .
Stayed 7 nights in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, staff were fantastic. Pool areas were perfect. Our room was a little bit tired looking. We thought all the rooms had been refurbished, our one was not. Will stay again though.
Stayed 14 nights in Nov 2021

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay there the hotel itself is fabulous and very clean everything at your doorstep for people going first time you pay extra for aircon and tv
Stayed 11 nights in Oct 2021

10/10 Excellent

R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As regular clients of this complex, we had originally booked the Royal apartments back in February using a refund from a cancelled stay in May 2020 but when we arrived in September, the Royal complex was temporarily closed so we were allocated an end of block upper level apartment in the SunSuite apartments instead. We have stayed in the SunSuites before and like them too but you get free TV in the Royals so we asked reception about that and they quickly sorted it out so that we didn't have to pay for it like you normally do staying in the Sunsuites. The one small issue was that the bottom Terrazamar gate was locked until our second week there so we could not use the lower level Terrazamar block lifts to get down to and back from the commercial centre level for the first week. It meant having to use a long flight of steps down the road instead which was difficult for my wife, who has arthritis in her right knee, to cope with. The Royal apartments re-opened the day we left in October. Purely coincidental though.
Stayed 21 nights in Sep 2021

10/10 Excellent

Gerard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean apartments,massive terrace we stayed on 6th floor amazing views,following all covid procedures very well,reception and pool bar staff great,Make lovely mojitos and do a happy hour,we enjoyed our stay
Stayed 3 nights in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment were clean & the service was good. The staff were very friendly and helpful.
Stayed 14 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely large balconies and good pool with bar and reasonably priced food. Lifts to commercial centre so no problem having to negotiate lots of steps No real negatives
Stayed 7 nights in Feb 2020

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no complaints
First time staying in this terrazamar and we loved it , within walking distance of everything , room was spacious and cleaned almost every day. All staff very friendly has nothing to complain about. Pool area was quiet when we went so no rushing for beds, man at the pool bar serving was brilliant, always smiling and happy and excellent customer service
Stayed 7 nights in Nov 2019