Quality Inn

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Dates

January 2025

February 2025

Desk, laptop workspace, blackout curtains, iron/ironing board

Overview
Rooms
Location
Policies

Popular amenities

Pet-friendly

Breakfast included

Laundry

Housekeeping

24/7 front desk

Air conditioning

Explore the area

1010 Cosby Hwy, Newport, TN, 37821

English Mountain Raceway
3 min drive
Kiwanis Park
4 min drive
Waffle House
2 min walk
Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
33 min drive

Room options

Room, 1 King Bed, Accessible, Non Smoking

23 sq m
Sleeps 2
1 King Bed

Standard Room, 2 Double Beds, Non Smoking

23 sq m
Sleeps 4
2 Double Beds

Standard Room, 2 Double Beds, Smoking

23 sq m
Sleeps 4
2 Double Beds

Standard Room, 1 King Bed, Non Smoking

23 sq m
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Smoking

23 sq m
Sleeps 2
1 King Bed

Standard Room, 2 Double Beds, Non Smoking

23 sq m
Sleeps 4
2 Double Beds

Standard Room, 1 King Bed, Non Smoking

23 sq m
Sleeps 2
1 King Bed

Similar properties

Pool

Hot tub

Breakfast included

Spa

for 1 room

includes taxes & fees

23 Jan - 24 Jan

Kitchen

Pet-friendly

Free WiFi

Air conditioning

for 1 unit

includes taxes & fees

23 Jan - 24 Jan

About this property

Hotel with free breakfast, in the vicinity of Great Smoky Mountains National Park

Coffee/tea in a common area, laundry facilities and a 24-hour front desk are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a picnic area, a fireplace at reception and camper van/bus/lorry parking are on-site.

Quality Inn offers 97 accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers.

This Newport hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Quality Inn, you'll be close to English Mountain Raceway. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.

Free continental breakfast served daily
Free WiFi
Free self-parking
Amenities include meeting rooms, laundry facilities and a fireplace at reception
13.5 mi (21.8 km) from Great Smoky Mountains National Park and 20.9 mi (33.7 km) from Smoky Mountain Deer Farm and Exotic Petting Zoo
Cats and dogs welcome for a fee (restrictions apply)

Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Quality Inn also features a vending machine, a picnic area, and coffee/tea in common area. Self parking is free.

Smoking is allowed in designated areas at this Newport hotel.

Guests are served a free continental breakfast daily from 6 AM to 9 AM.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
RV/bus/lorry parking on site
Wheelchair-accessible parking available

Food and drink

Free continental breakfast available daily 6 AM to 9 AM
Coffee and tea in common areas

Family friendly

In-room microwave
In-room refrigerator
Laundry facilities
Pool gate

Conveniences

24-hour front desk
ATM
Laundry facilities
Vending machine

Guest services

Housekeeping (daily)

Business services

Meeting rooms

Outdoors

In the mountains
Picnic area

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathtub or shower
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

42-inch flat-screen TV with premium cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator
Restaurant dining guides

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 19

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 15.00 per pet, per night
Only dogs and cats are allowed
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 15.00 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Front desk staff will greet guests on arrival.

We should mention

Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Super 8 Hotel Newport

Super 8 Newport

Quality Inn Newport

Quality Newport

Quality Inn Hotel

Quality Inn Newport

Quality Inn Hotel Newport

Quality Inn Reviews

6.0

6.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

2/10 Terrible

Jarren

10 Oct 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct 2024

8/10 Good

Sarah

4 Oct 2024

Non smoking rooms were smoked filled. Staff was very accommodating to find another room though

Stayed 1 night in Sep 2024

2/10 Terrible

Eric

Travelled with partner

26 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

The shower actually stopped in the middle of my shower, no water pressure at all. Told the staff and their comment was they were full and everyone showering at the same time. Worst hotel experience I’ve ever had.

Stayed 1 night in Sep 2024

4/10 Poor

Donna

Travelled with family

24 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Bathroom was dirty. There was a huge leak from the commode. Commode was stained. Used soap wrappers were laying around the room. There was no elevator and the stairs were steep. We are both over 75 and was not offered a ground floor room. The desk clerk told us the room was "around back on the ground floor" which was untrue.

Stayed 1 night in Sep 2024

2/10 Terrible

Cameron

23 Sept 2024

Liked: Amenities

Disliked: Cleanliness, staff & service, property conditions & facilities

Nasty and beds are uncomfortable when we told the staff they laughed in our face and said the beds are comfortable…. It was like laying on a boxspring

Stayed 2 nights in Sep 2024

6/10 Okay

Dusty

Travelled with family and small children, Business traveller

21 Sept 2024

Liked: Cleanliness, staff & service

It was quit .

Stayed 2 nights in Sep 2024

10/10 Excellent

adam

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

2/10 Terrible

Rebekah

Travelled with partner

14 Sept 2024

Disliked: Cleanliness, amenities, property conditions & facilities

The only star they get is for the sweet lady who checked us in named Wendy. The first room we got was an outside room that smelled like twenty packs of cigarettes had been freshly smoked in there. Wendy was prompt to get us an inside room that at least smelled as the chlorinated pool next to it. The property is severely outdated with broken ice machines- dim to no lighting in halls- and even a broken back door that could be open by anyone(including people not staying at the hotel). Pealing and chipped paint everywhere; dirty hall floors with cobwebs and dead bugs. The breakfast bar is just oatmeal- one small and sad make your own waffle machine- and undercooked sausage patties with pre made egg and cheese omelets warmed up by a crock pot. There was a decent coffee machine though. Not worth staying there again.

Stayed 6 nights in Sep 2024

8/10 Good

Verified traveller

3 Sept 2024

Liked: Staff & service, amenities

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller

27 Aug 2024

Disliked: Property conditions & facilities

Room was old outdated and had flying knats. Hot water to shower throttled back to a trickle

Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family

23 Aug 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Dont stay here

This hotel was filthy. When we checked in there was a sign at the front counter that said "locals must pay cash even if book through third party sites" which to me is a red flag. They also had a sign up that said the pool was open but not heated. We check in (2 adults and my 6 year old twin boys) and we were assigned a "pet room" on first floor facing parking lot. I inquired as to why we got a pet room to which the woman said "its fine we have had no pets in awhile". We go to the room and its flithy, carpet sticky and no deadbolt on the door which is a safety issue with small kids ESPECIALLY when we are facing the parking lot on the first floor. I also hear a dog barking in the next room. No pets in awhile huh? The room also smelled very strongly of air freshener trying to cover a bad smell. They switch us rooms to another downstairs facing parking lot and it did have a deadbolt but the carpet was also sticky and gross. I could not let my kids walk barefoot as their feet would be black from the carpet. I already paid and knew i would not get a refund so we decided to stay and push through. Pool was ice ice cold and hot tub was cold as well. Asked for extra blanket for my sons as they were cold and told they dont have any. I asked again and the woman very lazily said she might check but probably not. Just a dirty rundown place. Dont recommend.

Stayed 2 nights in Aug 2024

2/10 Terrible

Georgia

18 Aug 2024

My asthma set off by the mold & chĺorine powerwash

Stayed 1 night in Aug 2024

6/10 Okay

Brian

Travelled with family

16 Aug 2024

Liked: Staff & service

Disliked: Amenities

It was a peaceful 2 night's and I was able to get some sleep and unwind from things. Plenty of channels for the watching of TV. Great pressure in the showers and never ran out of hot water.

Stayed 2 nights in Aug 2024

10/10 Excellent

John

14 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

2/10 Terrible

Delena

1 Aug 2024

Stayed 1 night in Jul 2024

6/10 Okay

JoAnn

31 Jul 2024

Liked: Room comfort

Disliked: Cleanliness, staff & service

Not worth the savings. Cheap for a reason

Assigned a room that had all the bedding thrown on the floor. The only one left was a king,(reserved 2 doubles). No mention that housekeeping would need to be requested. Hot water issues. Hot tub was down, pool was not heated, laundry unavailable. Breakfast is served in a very dark and uninviting room with extremely limited choices. Location is great, plenty of places to eat nearby. Hotel has potential, no one seems interested in improving the place. Does not compare favorably with other Quality Inns. Would not recommend.

Stayed 9 nights in Jul 2024

2/10 Terrible

Marisa

27 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just don't

It was a horrible room. The bathroom, sink, bed, bedsheets, smell. Ugh just don't. The pool did not even work, it was freezing, it had a horrible smell and color.

Stayed 1 night in Jul 2024

10/10 Excellent

Bobbye

23 Jul 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 4 nights in Jul 2024

6/10 Okay

Cherrybhen

20 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Beth

7 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place!

Room was clean and comfortable. Nice comfy bed. Indoor pool was freezing!

Stayed 3 nights in Jul 2024

6/10 Okay

Sheena

Travelled with partner

5 Jul 2024

Disliked: Property conditions & facilities

Place smells

Stayed 1 night in Jul 2024

2/10 Terrible

Eva

Travelled with family

5 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The hallway smelled of pot. the ice machine was broken Microwave in room was broken. the pool was cold. and the hot tub was not working. the front desk staff was rude. the only thing really nice about the staff was the cleaning crew.. the area was very unsafe..

Stayed 4 nights in Jul 2024