Clarion Inn & Suites

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Clarion Inn & Suites

Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, bed sheets
Lobby
Lobby
Indoor pool
Exterior

Reviews

4.4 out of 10

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
150 S Seaway Drive, Norton Shores, Muskegon, MI, 49444
  • Hackley and Hume Historic Site
    6 min drive
  • Muskegon Museum of Art
    6 min drive
  • Frauenthal Center for the Performing Arts
    7 min drive
  • Muskegon, MI (MKG-Muskegon County)
    9 min drive

Room options

Suite, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Suite, Multiple Beds, Non Smoking (Efficiency, Upgrade)

  • Sleeps 8
  • 4 Queen Beds

Suite, 2 Double Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Clarion Inn & Suites

Hotel with free breakfast, in the vicinity of Lake Michigan
This smoke-free hotel features an indoor pool, a fitness centre and Access to hot tub. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a 24-hour front desk are on-site.
Clarion Inn & Suites offers 127 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
During your stay at Clarion Inn & Suites, you'll be close to Lake Express Ferry Terminal. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a business centre and a lift
  • On-site recreation includes a gym
  • 8 minutes by car from Lake Express Ferry Terminal and 9 minutes from Lake Michigan
  • Pets welcome for a fee
Clarion Inn & Suites offers its guests an indoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi and wired Internet. There's an onsite business centre. Free breakfast is served daily. The business-friendly Clarion Inn & Suites also features coffee/tea in common area, complimentary newspapers in the lobby, and express check-in. Self parking is free.

This Muskegon hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • In-room roll-in shower
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 1 (weight limit: 15 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Days Inn Wyndham Muskegon Hotel Muskegon Heights
Days Inn Wyndham Muskegon Hotel
Days Inn Wyndham Muskegon Muskegon Heights
Days Inn Wyndham Muskegon
Red Roof Inn & Suites Muskegon Heights Hotel Muskegon Heights
Red Roof Inn And Suites Muskegon Heights
Days Inn By Wyndham Muskegon Muskegon County
Clarion Inn & Suites Hotel
Days Inn by Wyndham Muskegon
Clarion Inn & Suites Muskegon
Clarion Inn & Suites Hotel Muskegon

Clarion Inn & Suites Reviews

Reviews

4.4
Rating 10 - Excellent. 44 out of 441 reviews" "
Rating 8 - Good. 43 out of 441 reviews" "
Rating 6 - Okay. 64 out of 441 reviews" "
Rating 4 - Poor. 96 out of 441 reviews" "
Rating 2 - Terrible. 194 out of 441 reviews" "

4.2/10

Cleanliness

5.6/10

Staff & service

4.2/10

Amenities

3.8/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

10/10 Excellent

Evan

Stayed 2 nights in Sep 2024

2/10 Terrible

Judith

Stayed 2 nights in Sep 2024

2/10 Terrible

Devona

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Donald

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was unique about this place.. if i could get my money back, i would
Stayed 1 night in Sep 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Couples fighting across the hall, someone begging for money in the parking lot.
Stayed 1 night in Sep 2024

2/10 Terrible

Race

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
STAIN ON BED SHEET, AND SOME HAIR IN BETWEEN THE SHEETS WHICH TO ME SEEMED LIKE THEY DID NOT CHANGE THEM OUT. THE FLOORS WERE DIRTY, AND A BAD SMELL IN THE ROOM.
Stayed 1 night in Aug 2024

6/10 Okay

Greta

Liked: Staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Jerry

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Elizabeth

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool and spa were down. This is also in the hood. Normally I don’t care about something like this but someone was murdered right outside our window at 6:30 in the morning.
Stayed 2 nights in Aug 2024

2/10 Terrible

Billy

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Pool and hot tub were closed and it was never posted on site. And was never told till after check in
Stayed 2 nights in Aug 2024

4/10 Poor

Aimen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was smoking room. Bad bathroom without bath tissue.
Stayed 2 nights in Aug 2024

6/10 Okay

Kim

Travelled with family, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
We had to wait 15 minutes before anyone even came to the front desk, the rooms need repairs and updates, the coffee maker didnt work, the leather was peeled halfway off the chair, the beds were clean and comfortable but the breakfast was literally only waffles, 2 kinds of cereal, regular sliced bread and coffee. Not the best deal for the price
Stayed 1 night in Aug 2024

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty said poolnwhen we got there its out of order. People sleeping in the halls room dirty water smells. Over all bad experience and would have NOT stayed but had paid before seen the room
Stayed 1 night in Aug 2024

4/10 Poor

Yolanda

Disliked: Cleanliness, amenities, property conditions & facilities
Real life roach (and bed bug) motel. The camera link won't let me add pics😎
Stayed 3 nights in Aug 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The other reviews really had me freaked out. Honestly i believe they over exaggerated. Yes it's dinghy definitely needs to be updated bad! It smells musty and stale. No vent in the bathroom. It smelled like someone pissed in our a/c from the outside at one point. They say they offer breakfast but they literally have cereal, Waffles and toast. That's it. The little interaction i had with staff was pleasant. The pool and hot tub were out of service which angered me because that was one of the main reasons i chose this place. All and all, it wasnt that bad. I wouldnt stay there again though for what we paid over $400 for 3 nights was NOT worth that. At $50 a night it would be more reasonable!
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Everything was dirty. So bad my kids feet were black walking around on the carpet so we had to keep his damn shoes on till bed time. The only reason we stayed was because we had no other options. Do not recommend. Everything was false advertising on website.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
God Awful in Norton Shores
The property was so bad that I would not go inside after visiting the lobby. An older couple told me from the parking lot that they didn't feel safe after 2 vagrants smelling heavily of marijana attempted to take the woman's purse. She also stated that the hallway and room was flithy. I could not get my money back from the app or property. Do not stay here. Horrible.
Stayed 1 night in Aug 2024

2/10 Terrible

Tracy

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anyone affiliated w/ this place should be ashamed
The worst experience I’ve ever had. I booked the room with 4 Queen beds. The day my trip was to begin I receive a call from the hotel telling me the room I booked wasn’t available and that they were putting my group of 8 in 2 Queen suites with 2 Queen beds with the rooms right next to each other. I wasn’t happy but I accepted it. I checked in and was given the keys and upon entering the first room there was only 1 bed and not in a suite. The second room had 2 beds but the condition of the room was beyond disgusting. The bed had pee all over it. The other bed had several stains. Food caked inside the fridge. The couch was filthy and had stains all over it. I would never consider the room to be a suite. I attempted to call down to the front desk but the plug to the phone continuously kept falling out as I was talking. The smell in the halls and rooms was overwhelming with mildew, and rotting something. The premises had garbage everywhere and people camped out all over the sidewalks. The pool and hot tub were closed. 3 beds was not enough to accommodate our group of 8 and giving the condition of the rooms and property we didn’t feel comfortable staying there regardless. They refused to refund my money. Donald (front desk) said he would have the bedding changed and that the couch pulled out into a bed. I explained we didn’t come from all over the US to sleep on a pull out couch and just want my money back. Still refused. I’m out $500. Hotels.com tried to get a refund with no luck
Stayed 2 nights in Aug 2024

2/10 Terrible

Patricia

Disliked: Cleanliness, property conditions & facilities
Do not stay.
The pool was not working and clearly had NOT been for some time.. so a heads up would have been nice. The room smelled stale cigs and the hallway smelled like fresh cigs. The parking lot was wild at night. The floor in our room was wet & the toilet seat didn’t even fit correctly so unless you were careful your ass was touching the toilet. Never been happier to check out. The people at the service desk were nice.
Stayed 1 night in Aug 2024

2/10 Terrible

jody

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and disgusting. Horrible smell. Tv, phone and pool out of service. DO NOT STAY HERE for $170 a night would of been better sleeping in my car
Stayed 1 night in Aug 2024

2/10 Terrible

Janet

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

deandra

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Jackie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay at this hotel, it was disgusting, I came in to the room, and there were cigarette burn holes in the bedspread and a huge hole in the lampshade, it was very sketchy. I went to the desk to ask for a refund and they said I had to get my refund From Expedia I have not heard back from Expedia yet, beware out there. It is a disgusting place to stay, I was only there for 10 minutes. Hopefully I’ll be able to get my $80 back.
Stayed 1 night in Aug 2024

4/10 Poor

Joseph

Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms were nice for price pool hot tub was closed nothing in area worth wild
Stayed 3 nights in Aug 2024