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4.3 out of 5

"Stayed at hotel, and the hotel effectively started to close up and provide limited service (as they deemed it not in peak season). The Greek tavern (o ... " More

By a verified traveller on Mon 04 Nov 2019

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Family Bungalow (Waterfront 2+2)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Bungalow Interconnecting Superior (3+2)

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Family Bungalow, Garden View (2+1)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Bungalow, Sea View (2+2)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Bungalow, Sea View (2+1)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Bungalow, Garden View (4)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Iberostar Waves Creta Panorama & Mare, you'll be close to Geropotamos Beach. Free WiFi in public areas, free self-parking and 2 outdoor pools are available.

  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop, a poolside bar and 8 bars/lounges
  • Take a swim in the indoor and 2 outdoor pools
  • Indulge with massages, facials or body treatments at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes tennis courts, a sauna and mini golf
  • Just a 2-minute drive from Geropotamos Beach and a few minutes from Spilies Beach

Iberostar Waves Creta Panorama & Mare ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Iberostar Waves Creta Panorama & Mare

Everyone (1) Family (1)
3 out of 5
Stayed at hotel, and the hotel effectively started to close up and provide limited service (as they deemed it not in peak season). The Greek tavern (one of the restaurants) was closed for lunch by the fourth day, and lunch was moved to the international restaurant but then the international restaurant also only provided limited food and closed half the restaurant (Italian) for dinner. Majority of food in the restaurants didn’t have descriptions of the food so didn’t actually know what was being served. I paid for all inclusive with different food options and this was not there. The room tidying was interesting as they replaced the towels but left the old ones in the bath and didn’t take them with them, which meant the bath wasn’t cleaned. One of the nights for dinner by the international restaurant the restaurant staff was trying to get a mice out of the building.

Posted by on 4 Nov 2019

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5 out of 5
die anlage ist sauber,das personal freundlich. liegen hat es am strand und an den pools genug. das essen war sehr abwechslungsreich und frisch.

Posted by , from Basel,Schweiz on 12 Oct 2020

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5 out of 5
Sehr sauberes Hotel, sehr gepflegte Gartenanlage .

Posted by on 20 Sep 2019

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About the Iberostar Creta Panorama & Mare

Location Panormos Beach, Mylopotamos, Crete Island 74100

Renovations + Closures

The property is closed between 1 November and 14 April.

All-inclusive Details

All-inclusive room rates at Iberostar Waves Creta Panorama & Mare are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals and snacks included

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Volleyball

Entertainment

  • On-site entertainment and activities

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Gratuities

  • Volleyball included
  • Surcharge for premium or imported alcoholic drinks
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • Surcharge for premium or imported non-alcoholic drinks
  • Service charge not included
  • Fitness facilities included
  • All meals included

Property Features

Some rates at Iberostar Waves Creta Panorama & Mare are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Iberostar Waves Creta Panorama & Mare offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges and a poolside bar. Public spaces have free WiFi. A children's pool, a terrace, and a complimentary children's club are also featured at the family-friendly Iberostar Waves Creta Panorama & Mare. Self parking is free. Smoking is allowed in designated areas at this 4-star Mylopotamos hotel.

  • 454 guestrooms or units
  • 5 levels
  • 3 buildings
  • 3 dining venues
  • 8 bars or lounges
  • Built in 1997
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Miniature golf on site
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Iberostar Waves Creta Panorama & Mare offers 454 air-conditioned accommodations with minibars and a hairdryer. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Televisions come with satellite channels. Bathrooms include baths or showers. This Mylopotamos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • Minibar
  • Television
  • Satellite channels
  • Fridge
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Telephone
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Main Restaurant – This restaurant serves breakfast, lunch and dinner.

Italian (specific period) – On-site theme restaurant. Open daily.

Zorbas Greek Tavern – On-site buffet restaurant. Open daily.

Nearby Activities

2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Miniature golf on site
  • Basketball on site
  • Volleyball on site
  • Archery on site
  • Windsurfing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open daily.

  • Body treatments
  • Facial treatments
  • Sauna in spa
  • Hot tub in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimming costumes, sleeveless clothing, flip-flops are not permitted and closed shoes are required.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and cash

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, Diners Club and cash.

For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned.

  • Water dispenser use by guests actively encouraged
  • Property follows sanitisation practices of European Holiday Home Association (EHHA - Europe)
  • Debit cards not accepted
  • Annual carbon offsets
  • Humane animal treatment
  • Staffed front desk
  • No rollaway/extra beds available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Property registry number - 1041K014A2932200
  • Smoke detector
  • Property uses a professional cleaning service
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Iberostar Creta Panorama Mare Mylopotamos
  • Iberostar Creta Panorama Mare Resort Mylopotamos
  • Iberostar Creta Panorama Mare All-inclusive property Mylopotamos
  • Iberostar Creta Panorama e My
  • Iberostar Creta Panorama Mare
  • Iberostar Waves Creta Panorama Mare
  • Iberostar Waves Creta Panorama & Mare Hotel
  • Iberostar Waves Creta Panorama & Mare Mylopotamos
  • Iberostar Waves Creta Panorama & Mare Hotel Mylopotamos

You should know

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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