Hotel Green Plaza Hakuba

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Hot tub

24/7 front desk

Housekeeping

Laundry

Air conditioning

Parking included

Explore the area

12860-1 Chikuniotsu, Kitaazumigun, Otari, Nagano-ken, 399-9422

Hakuba Valley Ski Area
1 min walk
Hakuba Koruchina Ski Area
1 min walk
Hakuba Norikura Onsen Ski Resort
4 min drive

Room options

Standard Room Japanese-Western Style, Non Smoking

30 sq m
Sleeps 5
2 Single Beds

Standard Room Maisonette Type, Non Smoking

56 sq m
Sleeps 6
2 Single Beds

Standard Maisonette Room-Ski Run View

Sleeps 7
5 Single Futons and 2 Single Beds

Standard Maisonette Room

Sleeps 7
2 Single Beds and 5 Single Futons

Standard Japanese Western Style Room

Sleeps 5
3 Single Futons and 2 Single Beds

Standard Japanese Western Style Room-Ski Run View

Sleeps 5
2 Single Beds OR 3 Single Futons

Run Of House

Sleeps 5
2 Single Beds and 3 Single Futons

Similar properties

Pet-friendly

Parking included

Free WiFi

Restaurant

for 1 night

includes taxes & fees

9 Dec - 10 Dec

About this property

Slopeside hotel with snowboarding

With direct access to the slopes, Hotel Green Plaza Hakuba makes guests feel at home with amenities such as a sauna and Access to hot tub.

Hotel Green Plaza Hakuba offers 257 air-conditioned accommodations with a safe and complimentary slippers. LCD televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include ski-in/ski-out access, Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Services include massages. Public bath/onsen services include an indoor public bath, indoor mineral hot springs (Japanese-style onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

During your stay at Hotel Green Plaza Hakuba, you're just a quick walk from Hakuba Valley Ski Area. You'll find features such as free WiFi in public areas, free self-parking and free train pick-up service.

Free WiFi
Free self-parking
Options for a bite to eat include 2 restaurants and a coffee shop
Amenities include free newspapers in reception, a front desk safe and 2 meeting rooms
On-site recreation includes hot springs, a sauna and ski-in/ski-out access
Steps from Hakuba Valley Ski Area and Hakuba Koruchina Ski Area
Free train station pick-up and train station drop-off shuttle service

During the winter, enjoy on-site recreational activities like snowboarding, snow tubing and sledging. Relax in the hot tub after a day on the slopes or enjoy the use of a sauna. Conveniences like ski storage, skiing lessons and ski equipment rentals allow you to spend less time with logistics and more time on the slopes.

There are 2 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi. This ski hotel also offers karaoke and ski passes. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Otari hotel.

Hotel Green Plaza Hakuba has 2 restaurants on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free train station pick-up and drop-off shuttle
Ski shuttle nearby
Free self parking on site
Limited on-site parking

Food and drink

2 restaurants
A coffee shop/cafe

Family friendly

Arcade/game room
In-room refrigerator
Laundry facilities
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Safe at front desk
Vending machine

Guest services

Housekeeping (daily)

Business services

2 meeting rooms

Outdoors

Garden
In the mountains

Spa

Hot springs
Indoor mineral hot springs (onsen)
Massage
Public indoor bath (no minerals)
Separate men/women areas in public bath
Yukata (Japanese robes)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)

Banquet hall
Designated smoking areas

Room amenities

Bathroom

Free toiletries
Private bathroom
Shower/bathtub combination
Slippers
Towels provided

Entertainment

LCD TV

Food and drink

Refrigerator

Air conditioning
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 PM

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Hotel Green Plaza Hakuba offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Green Plaza Hakuba

Green Plaza Hakuba Otari

Green Plaza Hotel Hakuba

Hakuba Green Plaza

Hakuba Green Plaza Hotel

Hotel Green Plaza Hakuba

Hotel Green Plaza Hakuba Otari

Hotel Green Plaza Hakuba Japan/Nagano Prefecture - Otari-Mura

Hotel Green Plaza Hakuba Hotel

Hotel Green Plaza Hakuba Otari

Hotel Green Plaza Hakuba Hotel Otari

Hotel Green Plaza Hakuba Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

2/10 Terrible

Verified traveller

2 Feb 2021

Disliked: Cleanliness, amenities, property conditions & facilities

The property is not safe during COVID-19. It requires half-board, and continues to serve its meals indoors, via a buffet. Yes, they include disinfectant at the tables and provide people with plastic hand-coverings, but numerous studies show this is not enough and buffets are some of the most dangerous venues to contract COVID. They denied my request to eat meals in my room. In addition, the hotel does not adequately enforce mask usage -- many guests wear their masks below their nose and, in the ski locker room, are entirely maskless. Even worse, they still operate a smoking room where some guests huddle together in a small room and smoke cigarettes...during COVID!

Stayed 3 nights in Jan 2021

10/10 Excellent

Verified traveller

6 Feb 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Feb 2020

10/10 Excellent

Jessica

Travelled with group

24 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is such a great place to ski/snowboard. The hotel is great and has a lot of space, theirs a lot to do in the hotel also besides being outside in the snow. The onsen and massage is great also and add the breakfast and dinner to your stay, you won’t regret it! It’s very peaceful and relaxing and we enjoy coming here. Can’t wait to come back!

Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

18 Jan 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Jan 2020

8/10 Good

Adam

1 Apr 2019

Liked: Cleanliness, staff & service

Slopeside

Skiing was awesome and this hotel is slopeside, so that’s the key selling point for me. It is also unique and nice inside the hotel plus the onsen is great. My room was a bit dingy and dated, but seemed clean. Downside is that it a bus ride away from literally any other biz or hotel, so you are limited to the hotel for food or whatever else you need. The hotel food is really pretty bad, so this was a significant downside.

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

2 Feb 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location in the ski slopes and an impressive looking hotel

Stayed 5 nights in Jan 2019

10/10 Excellent

YJ, Kyoto, Japan

Travelled with partner, Travelled with group

1 Feb 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel Green Plaza Hakuba sits at the foot of the Cortina ski resort, which makes it a perfect ski in-and-out situation. The room had two single beds, and space for three futon with a max capacity of 5 persons. However, it was a perfect roomy space for my friend and I. Room was very clean, with a great view of the slope. It was a lot of fun to sit on the windowsill and watch the snow plows. The room had an assortment of glassware/cups and comes with a fridge, which is useful because there isn't much around the hotel itself to eat. Restaurant- nice buffet style dinner and breakfast (7-9am) . Be wary that breakfast time can be a bit busy/crowded if you come around 8am. Both meal times offered a good variety of western and Japanese food and was delightful. The beef stew was especially awesome. There is no notice on their site stating no tattoos allowed in the onsen (also boasts a great view of the ski slopes), but there was a sign posted outside the onsen itself. I disregarded it, as there were only Chinese in the baths and no one seemed to mind. It's a nice onsen, excluding that no tattoo sign. Staff are very kind, and when we were there, there were staff speaking Japanese, English, and Chinese. Tamura-san was very prompt with email replies. All in all, a lovely stay for a good price for convenience, cleanliness, and amenities.

Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

29 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jan 2019

10/10 Excellent

Andrew

24 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Phenomenal Hotel But Need Better Pillows

Overall, this hotel is excellent! It is directly off the slopes at Cortina and offers a number of amenities. The beds were a bit of a disappointment, particularly the pillows were very uncomfortable. However, with a number of amenities offered and its great location, this hotel is excellent.

Stayed 1 night in Jan 2019

8/10 Good

bryan

24 Jan 2019

Liked: Cleanliness, staff & service

BT

Great location for skiing. Need more food options.

Stayed 3 nights in Jan 2019

4/10 Poor

Verified traveller

30 Dec 2018

Liked: Staff & service

Disliked: Property conditions & facilities

Over crowded hotel

This hotel is over crowded. There’s no seating area in the lobby for hotel guest. If u are arriving early be prepared to stand until checking in time at 3pm. The hotel do not provide luggage holding service for guests. Guest needs to pay for lockers to store their luggage. If you have a choice, do not go for the hotel half board meal package. U will be ended up eating the same food from the buffet for every breakfast and dinner. There are only 2 restaurants and a cafe in the hotel. Is always long queues to the eatery during the day time even though we noticed there was empty tables. I was told that the kitchen can’t cope with the overwhelming orders. The shuttle bus services is not that frequent to Minami-Otari station and Happo bus terminal. The onsen is like children swimming pool with kids running around and jumping into the onsen. Is the worst onsen! The skiing area was ok. The only good thing I can say was that the Western and Japanese room type is spacious and comfortable and the hotel staff is quite helpful. Otherwise the hotel is overpriced.

Stayed 3 nights in Dec 2018

6/10 Okay

Seang Seng

22 Dec 2018

Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

13 Mar 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great ski in ski out

Perfect location to ski in ski out. Restaurants are great and food is delicious. Can be difficult to get around as the hotel is isolated in cortina, shuttle buses run to and from Hakuba fairly regularly. Staff were friendly.

Stayed 3 nights in Mar 2018

8/10 Good

Verified traveller

12 Feb 2018

Liked: Cleanliness

Disliked: Room comfort

Convenience in Deep Powder Paradise

Green Plaza is a giant ski in/out hotel in Cortina, with a really great onsen, a good buffet and decent rooms. A bit worn and less charming on the inside than it look on the exterior. Still ... great for a family skiing the area, since the kids finds their way around easily and can be on their own :-) Cortina is heaven when the snow is deep & white ... but less so if it is hard, packed and if you are not keen on skiing between the trees. The latter being among the steepest in Japan and resulting in a definite thrill !

Stayed 3 nights in Feb 2018

10/10 Excellent

Terry

1 Feb 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great ski in/ski out location. Very helpful staff

Very, very helpful staff. Nice breakfast and dinner buffet. Fantastic Onsen. Spotty WiFi. Great free shuttle to Nagano train station

Stayed 2 nights in Jan 2018

10/10 Excellent

Andy, Miami, FL

23 Jan 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great convenient ski resort

Ski-out resort. Great rentals. Great food. Very good room and shuttles to other Hakubar resorts. Easy transportation to/from Nagano Station.

Stayed 3 nights in Jan 2018

8/10 Good

Verified traveller

27 Dec 2017

Liked: Staff & service

Great location

Great location. Great staff. Hotel rooms/bathrooms need a refresh.

Stayed 5 nights in Dec 2017

8/10 Good

Skiiers, Singapore

21 Dec 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oh! my the food.....

Same food for four days breakfast and dinner. The hotel need to hire a decent chef! By the third day, I could pick my food blind folded.

Stayed 4 nights in Dec 2017

8/10 Good

Verified traveller

30 Mar 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy access to Cortina powder

Great value for ski in/out that includes buffet breakfast and dinner. Free local shuttle. Easy access to some of Hakuba's best powder! Great service. Highly recommended.

10/10 Excellent

alexander

15 Jan 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Really interesting place with amazing all you can eat breakfast and dinner included with my room price. A steal of a value compared to ski vacations in the USA. Amazing snow and literally steps away from the slopes. Soak in the massive onsen (equates to like 7 or 8 hot tubs) after a long day in the powder. Can't wait to come back

8/10 Good

Verified traveller

Travelled with family

22 Feb 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Travelled with family

15 Aug 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2021

6/10 Okay

Hirokazu

1 Aug 2021

隣接のガーデンは、見る価値あり

施設も経年で古くなりつつあり、コロナ禍で食事のオペレーションも苦労している。隣接のイングリッシュガーデンは、宿泊者は無料で入園でき、価値ある施設。

Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

19 Mar 2021

Liked: Cleanliness, staff & service, amenities

Stayed 1 night in Mar 2021

4/10 Poor

I-shan

22 Feb 2020

Liked: Property conditions & facilities, room comfort

Disliked: Staff & service

1，飯店的check in 服務糟, 飯店不提供每日的清潔房間，只有提供換毛巾服務大約11點左右抵達了飯店，飯店無法給我們提早check in之外，也無法讓我們寄放行李，要求我們將行李放在付費的locker, 2, 飯店不提供每日的清潔房間，只有提供換毛巾服務 3, 飯店櫃檯人員資訊不足：對於飯店到機場的公共交通工具不熟悉

Stayed 3 nights in Feb 2020