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4 Dec 2019 by Nancy
Thank you for staying with us and for your feedback.
2 Dec 2019 by Nancy
We are glad that you chose to stay with us. Thank you for taking time to give us feedback.
29 Aug 2018 by Kelvin M
Dear Nopia, Thank your for choosing Jacaranda Hotel Nairobi as your home away from home, and for taking the time to review of your stay with us! We greatly value your feedback as we work towards maintaining and continually improving our standards of service. It's great to hear that you enjoyed your entire stay with us, and we hope that you will visit us again soon. Best regards from the team at Jacaranda!
20 Feb 2018 by Kelvin M
Thank your for choosing Jacaranda Hotel Nairobi! We greatly value your feedback as we work towards maintain and continually improving our standards of service. We are glad that you enjoyed your stay with us. We are currently working on improvements to the facilities as well as other areas in the hotel that we have identified, to further improve the guest experience - we hope you will be back to enjoy the improved services!
The property is closed between 5 June and 6 June.
Jacaranda Nairobi Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. Business amenities include a business centre, meeting rooms, and limo/town car service. A children's pool, a sauna, and spa services are also featured at the family-friendly Jacaranda Nairobi Hotel. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Nairobi hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking
Jacaranda Nairobi Hotel offers 128 accommodations with minibars and a safe. Rooms open to balconies. Beds feature memory foam mattresses. Plasma televisions come with premium satellite channels. Bathrooms include dressing gowns, complimentary toiletries and hairdryers. This Nairobi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
The hotel hosts a free manager's reception daily.
The Node Restaurant – This restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.
