2/10 Terrible
Sandra
Travelled with partner
15 Dec 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 9 days. HORRIBLE.
First of all, the elevators smelled like feet all damn day long. Secondly, the sinks look visibly dirty. So the first day that I got here, I noticed that and brought it up to the receptionist who told me that the manager said the sinks were clean. I went back to the room and the sink was dirty still visibly dirty. I later came to realize that the sink have a dirty stain on them so no matter how much they’re cleaned, they’d still look dark and dirty.
Next problem is the bathroom. The door was broken so my husband could not get into the shower. Is this not something that should be looked at before assigning a room to a paying guest? We got moved to another room and YES, the sink was still dirty looking.
No AC so good luck if you are not from Kenya and not used to the heat. No robes, no slippers, no shower cap… basically they provide NOTHING. You will have to call reception if you need something and that to me is such an inconvenience. They do not change the bedding so this is also something you’ll have to request by placing some green placard on your bed.
Don’t get me started on the food!
I will absolutely not be returning here and I do not recommend this place at all!
Sandra
Stayed 9 nights in Dec 2024