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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Lobby
Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, desk, iron/ironing board, rollaway beds
Exterior
Seasonal outdoor pool
Property amenity

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast included
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
354 Hester Dr., White House, TN, 37188
  • Gaylord Opryland Resort & Convention Center
    ‪27 min drive‬
  • Opryland Hotel Gardens
    ‪27 min drive‬
  • Grand Ole Opry
    ‪29 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪34 min drive‬

Room options

View all photos for 1 King Bed, Nonsmoking

Premium bedding, desk, iron/ironing board, rollaway beds

1 King Bed, Nonsmoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, desk, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Suite, 1 King Bed with Sofa bed | Premium bedding, memory-foam beds, in-room safe, desk

Holiday Inn Express White House by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (608)
The price is €108
for 1 room
includes taxes & fees
14 May - 15 May
Holiday Inn Express White House by IHG

About this property

Quality Inn

Hotel in White House with free breakfast and seasonal outdoor pool
This hotel features coffee/tea in a common area, a seasonal outdoor pool and a business centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe.
Quality Inn offers 52 accommodations with coffee/tea makers and complimentary newspapers. Beds feature premium bedding. Premium cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This White House hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and laundry facilities
  • 11 minutes by car from Sumner Crest WInery and 11 minutes from Cross Plains City Hall
  • Pets welcome for a fee (restrictions apply)
Public spaces have free WiFi. There's an onsite business centre. Free breakfast is served, and guests can also enjoy a free manager's reception. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Quality Inn. Free self parking is available.
Guests are served a free buffet breakfast. The hotel hosts a free manager's reception daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Weight limit: 50 lb per pet
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn White House
Quality White House
Quality Inn Hotel
Quality Inn White House
Quality Inn Hotel White House

Quality Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 161 out of 523 reviews
Rating 8 - Good. 168 out of 523 reviews
Rating 6 - Okay. 103 out of 523 reviews
Rating 4 - Poor. 51 out of 523 reviews
Rating 2 - Terrible. 40 out of 523 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very nice, breakfast was also good
Stayed 1 night in Jan 2025

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

MICHAEL, CINCINNATI

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jan 2025

10/10 Excellent

Margaret Uga-Boles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

4/10 Poor

Lawrence

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Paint peeling in room Shower head was bad Broken window on other room covered with cardboard it snow and no one plowed the yard Will never book a room there again And I feel they have low income families living there
Stayed 3 nights in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms appeared updated. They were very clean. Was an excellent place to stay when you need to pull off the road and sleep for the night.
Stayed 1 night in Dec 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in Dec 2024

10/10 Excellent

Benjamin

Stayed 1 night in Dec 2024

10/10 Excellent

Maya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, welcoming, and helpful. After our key didn’t work the staff quickly helped us and solved the issue.
Stayed 1 night in Dec 2024

4/10 Poor

Connie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was dirty. Stuff under the bed, hair in shower drain, oily handprints on headboard and urine smell on chair. It was awful. Three other cars were leave ng at 4 am that says a lot. We did not expect luxury but we did expect cleanliness! I will never stay at a Quality Inn again
Stayed 1 night in Dec 2024

10/10 Excellent

DAMON

Stayed 2 nights in Nov 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Nov 2024

2/10 Terrible

Dominic

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Family Trip

My family was in town for a football tournament and the customer service was terrible. The hotel was booked with football players therefore tons of kids were staying. The staff was constantly telling us we needed to be quiet even when we weren’t being loud and it was the late morning/early afternoon time. It also felt like the staff was constantly walking by our room and trying to snoop. The room was not very clean. The bedding needs to be updated, it had stains and tears on both beds. Our friends in other rooms saw multiple bugs on surfaces. We would not stay again, not even for one night.
Stayed 2 nights in Nov 2024

10/10 Excellent

Darianna

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how nice the staff was to me and my kids. Came and helped whenever I needed it. Breakfast was good with a waffle maker that my son loved. Only dislike was the bathroom. The shower head was spraying everywhere but you could tell it had been repaired a few times so I wouldn’t count that against them. Would definitely stay here again.
Stayed 2 nights in Nov 2024

2/10 Terrible

Brittany

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

Horrible experience! We were here for a football tournament in town and the staff was awful to our children. The breakfast literally sucked. Part of our group had ROACHES in their room! Refused refund just moved them to a new room. Staff didn’t leave new towels during housekeeping and was rude when we asked for more. Just take my advise and don’t stay here!
Stayed 2 nights in Nov 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

family trip

Clean room. The only drawback was the strong smell of cleaning products. Odor disapated when outside door was opened for several minutes. Excellent mattresses. Room was very clean. This was not our first stay here.
Stayed 6 nights in Nov 2024

8/10 Good

Robert

Travelled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Ram

Business traveller
Disliked: Staff & service, amenities
I got ripped off by this hotel, I made a prepaid reservation because I needed to get some sleep after a long drive, when I checked in they wanted me to make $100 deposit, I told the lady that was the first time I heard about that deposit and I did not have funds to do it, she refused to give me a room, so I lost $77 because she said they don’t refund after 4:00pm and besides that I made the reservation through Expedia. I don’t recommend this place at all.
Stayed 1 night in Sep 2024

2/10 Terrible

Crystal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Breanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were soooooo comfy!!!!
Stayed 1 night in Sep 2024

8/10 Good

Pamela

Liked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Alisha

Travelled with family
Disliked: Staff & service
Stayed 1 night in Sep 2024