Best Western Plus New Cumberland Inn & Suites

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus New Cumberland Inn & Suites

Exterior
Lobby
Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi
Suite, 1 King Bed, Non Smoking, Refrigerator | Desk, iron/ironing board, free cots/infant beds, free WiFi
Indoor pool

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
702 Limekiln Rd, New Cumberland, PA, 17070
  • Yellow Breeches Creek
    1 min drive
  • Susquehanna River
    6 min drive
  • City Island
    7 min drive
  • Harrisburg, PA (HAR-Capital City)
    4 min drive

Room options

Suite, 2 Queen Beds, Non Smoking, Refrigerator (Third bed is a Sofabed)

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub (Fireplace)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus New Cumberland Inn & Suites

Hotel in New Cumberland with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
Best Western Plus New Cumberland Inn & Suites offers 63 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium digital channels. Fridges and microwaves are provided.

This New Cumberland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus New Cumberland Inn & Suites. During your stay, you'll be close to Yellow Breeches Creek. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, laundry facilities and a lift
  • On-site recreation includes a gym
  • Just a 1-minute drive from Yellow Breeches Creek and a few minutes from Green Hill Family Health Center
  • Pets welcome for a fee (restrictions apply)
Best Western Plus New Cumberland Inn & Suites offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available daily. The business-friendly Best Western Plus New Cumberland Inn & Suites also features laundry facilities, express check-out, and camper van/bus/lorry parking. Self parking is free.

This New Cumberland hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Lift (114 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Plus New Cumberland Inn & Suites.

Property is also known as

BEST WESTERN New Cumberland
BEST WESTERN PLUS New Cumberland
BEST WESTERN PLUS New Cumberland Inn
New Cumberland Best Western
BEST WESTERN PLUS New Cumberland Inn Suites
Plus New Cumberland & Suites
Best Western Plus New Cumberland Inn & Suites Hotel
Best Western Plus New Cumberland Inn & Suites New Cumberland

Best Western Plus New Cumberland Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 307 out of 982 reviews" "
Rating 8 - Good. 340 out of 982 reviews" "
Rating 6 - Okay. 154 out of 982 reviews" "
Rating 4 - Poor. 96 out of 982 reviews" "
Rating 2 - Terrible. 85 out of 982 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Sep 2024

6/10 Okay

Effie

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got the king with the jazz and the jazz was nasty dirty we found bugs in the bed we don’t couldn’t figure out what kind they were bathroom was very dirty never again will I stay here or have anyone I know stay for the price I paid it should of been better
Stayed 1 night in Aug 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Important in todays travels. This was one of the cleanest under $100 night hotel I've been in a while. Decent breakfast. Has a pool.
Stayed 1 night in Aug 2024

6/10 Okay

Joyce

Liked: Staff & service, room comfort
Disliked: Cleanliness
Quick overnight one night
One night stay after Hershey since the closer hotels were booked or $300 a night due to a concert. Hotel is updated& the breakfast was a plus. However, it wasn't replenished quickly. The girl working it seemed to give preferential treatment to another Indian family by bringing the food directly to them. It was very annoying because then there was nothing left. My nephew & i ended up eating the cheesecake from dinner the night before for breakfast. The room was a good size However the bathroom shower curtain was dirty& stained. Room was pretty clean but i found hair on the desk which was not my hair color. Took a look at the pool & its small 3ft to 4ft. Good value for the $$$.
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Adeshola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a little noisy due to the traffic around the property
Stayed 1 night in Aug 2024

10/10 Excellent

Ireh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Jun 2024

4/10 Poor

JamieLynn

Stayed 2 nights in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Natalie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The frames in my room fell twice one my daughter. We went a day without water and nobody said anything to us. Finding someone at the front desk is a misson
Stayed 3 nights in Aug 2024

2/10 Terrible

Holly

Travelled with family
Disliked: Staff & service, property conditions & facilities
Woke up in the morning no water. Talked with front desk and said not our problem a×
Stayed 1 night in Aug 2024

6/10 Okay

Careen

Travelled with group
The property is nothing like the pics. It seems to be family owned and operated—front desk, breakfast staff and cleaning crew. My room was located next to the highway. So at times it was noisy. Ice machine doesn’t work. Breakfast, so,so. It was perfect for catching up my stomach. It’s a place to sleep and have a shower if there isn’t a water break in the main line, which affected the hotel.
Stayed 2 nights in Aug 2024

4/10 Poor

Maria Pia

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The only reason I gave two stars for this hotel was that it's pet friendly, room was "just-right" comfortable and it came with free breakfast - though the breakfast did not even come close to average or is not what you'd normally see in other similar hotels. Other areas of the hotel were dirty, too, as if it's never been cleaned for months, including the dining area.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Room
The room was very nice. Fireplace made it feel cozy. The hot tub was nice but there were ants in it.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 2 nights in Aug 2024

4/10 Poor

Mallory

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was rude and short with us. Lobby was full of loud children, hotel staff did nothing. Dirty laundry piled all over the sitting areas all night and morning. Shower smelled like cigarette smoke. Weird baby pillows! No hairdryer. YUCK!
Stayed 1 night in Jul 2024

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad place. Do not go
Stayed 1 night in Jul 2024

4/10 Poor

Kelly

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Stayed 4 nights in Jul 2024

10/10 Excellent

Kalpana

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

Crystal

Disliked: Cleanliness, staff & service, property conditions & facilities
This propery is outdated. We found a stray hair and a lighter under the covers on the bed. I would not stay here again. Very poorly maintained hotel.
Stayed 2 nights in Jul 2024

8/10 Good

Jonathon

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
An Accommodating but Unremarkable Stay
I could write a full review but I'm honestly not motivated enough to do so. Instead I will list some pros and cons; and let recipients of this list take from it what they want. Cons: -- Reserved two rooms, for three adults: had 5 pillows total for the two rooms. For as predictable (and by that I mean "poor" quality these pillows are) I would expect 4 PER ADULT minimum! Thank god I brought some of my own pillows. -- A broken pen was on the floor of our room the second we arrived. A couple of sheet spots and a small mattress stain; cleanliness of this establishment left some to be desired. -- A mid stay cleaning resulted in the bare minimum of room re-accommodating. Coffee, tea, towels, and cups were not restocked. While shampoo and soaps were, at least a couple things were done right with much else ignored. Pros: -- Spatial and tidy the suite was pleasant and enjoyable for up to four people. Would not suggest trying to cram 5+ into any room. -- Air conditioning units in hallways and rooms worked excellently! A mid summer's stay was comfortable and cool both in room and outside in the lobby ways. -- Pool was clean and enjoyable. Gym looked clean and equipped. Included breakfast needs more access to milk and creams but provided enough basic food essentials to get someone up and on their feet. A SOLID 3/5 stay. Seems like only 1 person is the entire staff of this establishment.
Stayed 3 nights in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, well equipped rooms, clean property overall. Good breakfast, close to interstates. Pool looked nice but i didnt go in.
Stayed 2 nights in Jul 2024