Crowne Plaza New Orleans French Qtr - Astor

4.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Crowne Plaza New Orleans French Qtr - Astor

Exterior
Exterior
Lobby
Outdoor pool, pool loungers
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Gym
  • Parking available
  • Air conditioning

Explore the area

Map
739 Canal Street at Bourbon, New Orleans, LA, 70130
  • Bourbon Street
    ‪1 min walk‬
  • Canal Street
    ‪1 min walk‬
  • Saenger Theatre
    ‪7 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪27 min drive‬

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room (City View)

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed (Leisure)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 5
  • 1 Single Bed and 1 Double Sofa Bed

Room, 1 King Bed, Tower (Alexa)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Tower (Alexa)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, View

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, View, Tower

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Tower

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza New Orleans French Qtr - Astor

Luxury New Orleans hotel in French Quarter with a fitness centre
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and valet parking.
Crowne Plaza New Orleans French Qtr - Astor offers 693 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza New Orleans French Qtr - Astor. During your stay, you're just a quick walk from Bourbon Street. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Bourbon Street and Canal Street
Crowne Plaza New Orleans French Qtr - Astor offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 20 meeting rooms are available. Event space at this hotel measures 32000 square feet (2973 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the luxury Crowne Plaza New Orleans French Qtr - Astor. For a fee, parking is available.

This 4.5-star New Orleans hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 10:00 AM.
Dickie Brennan’s Bourbon – On-site restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/lorry parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dickie Brennan’s Bourbon

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • 32,000 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property does not permit coolers in guestrooms.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Crowne Plaza New Orleans French Qtr - Astor Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1529 out of 3921 reviews" "
Rating 8 - Good. 908 out of 3921 reviews" "
Rating 6 - Okay. 625 out of 3921 reviews" "
Rating 4 - Poor. 395 out of 3921 reviews" "
Rating 2 - Terrible. 464 out of 3921 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Sara Marissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the location if the hotel. The staff was really professional, friendly, and helpful. I didnt realize the pool was not heated at all. It was way too cold to get in. So i was bummed out not being able to use the pool.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jennifer Lynn

Stayed 3 nights in Oct 2024

8/10 Good

Ricky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and the staff was pleasant. No complaints
Stayed 1 night in Oct 2024

8/10 Good

Leesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to our events
Stayed 4 nights in Oct 2024

4/10 Poor

Nicholas

Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Perhaps due to a spike in business over the weekend but the cleanliness was lacking in the room and within the corridors of the Hotel. When trying to engage with anyone at the front desk the responses were short and cold.
Stayed 2 nights in Oct 2024

2/10 Terrible

Clarissa

Stayed 2 nights in Oct 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The shower was dirty.
Stayed 2 nights in Oct 2024

4/10 Poor

Sergio

Disliked: Staff & service
I would not stay there again
Stayed 3 nights in Oct 2024

6/10 Okay

Grace

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location of the hotel. It was walkable to all New Orleans tourist locations. The price for the room was good.
Stayed 2 nights in Oct 2024

8/10 Good

Victoria

Stayed 1 night in Oct 2024

4/10 Poor

Meghann

Business traveller
Disliked: Cleanliness, property conditions & facilities
The toilet was running continuously so I had to fix it. Also the light in the in the bathroom was partially out. Overall, the room was dingy and there were stains on the walls. The bed was clean and comfortable.
Stayed 2 nights in Oct 2024

6/10 Okay

Christina

The property was older and seemed full of culture. The windows to the outside were filthy and even though I paid for a view, all I really saw was air conditioners on rooftops. Bathroom could have used more care to change washers. The sink was dripping and the faucet in the tub didn't close completely so you lost half your water pressure in the shower head out the faucet.
Stayed 4 nights in Oct 2024

10/10 Excellent

larry B

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Had a great stay for 5 days
Stayed 3 nights in Oct 2024

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff and service. Very convenient located right at the corner of Canal and Bourbon St.
Stayed 2 nights in Sep 2024

6/10 Okay

Allison

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Checking in was supposed to be 4 and we weren’t able to go to our room till after 5 which caused us to miss reservations. One bed in the room was obnoxiously squeaky and woke us up several times a night when someone would move. Bugs present in room and bed
Stayed 2 nights in Oct 2024

8/10 Good

Tonja

Stayed 2 nights in Oct 2024

6/10 Okay

Emily

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was average, though definitely not super clean(Sheets and towels had makeup stains). The knob on the shower was broken and the bed was only comfortable because I had been drinking all day. Can’t say it would have been as comfortable sober. However the location is great. Right off of bourbon street so walking distance to both the French quarters and the stadium. I know how sketchy and scary NOLA can be if you wander too far in the wrong direction, but this area was busy and touristy enough to feel safe everywhere. Overall, it was fine for the price if you’re just staying the weekend
Stayed 3 nights in Oct 2024

2/10 Terrible

Caroline

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful experience. We checked in early to leave our baggage and was guarantee a 4 pm check in. After 2 hours and almost missing our dinner reservations we checked in. The staff was so rude and told me a different story each time I asked about our room. Would not offer any comp because I booked through Expedia. Would not recommend. They cannot handle large volume weekends.
Stayed 2 nights in Oct 2024

2/10 Terrible

Rebekah Jade

Disliked: Cleanliness, staff & service, property conditions & facilities
Our check in was over an hour past the scheduled time.
Stayed 1 night in Oct 2024

10/10 Excellent

Dana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was nice. Walking distance to many things.
Stayed 3 nights in Oct 2024

10/10 Excellent

Rena

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Perfect location. The staff were very helpful and pleasant. Clean and comfy room.
Stayed 3 nights in Oct 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. I appreciate they held our luggage before checking in. However our room was not ready until way after the stated check in time.
Stayed 3 nights in Oct 2024

6/10 Okay

carmela

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Kind employees, room needs some work.
The staff was so kind and sweet but it took them 12 hours and 3 phone calls to bring up towels. They put 2 body towels in the room we booked for 3 people. A lot of the outlets didn’t work and the ones that did were very loose and the plugs would fall out. Most of the tv channels didn’t work. Water pressure was good, comfortable bed. I felt safe and welcomed. The parking situation is a bit complicated but the stay wasn’t bad.
Stayed 3 nights in Oct 2024

6/10 Okay

CLAUDIA Yvette

Travelled with partner
Liked: Staff & service
I was really excited to stay at this hotel because of the area and the claims they have. Such as balcony and pool. Let me start by emphasizing that the Suite 1 King size bedroom is a coffin! No windows. It’s very suffocating. The balcony isn’t part of the rooms it’s part of the property. The bathroom sink kept clogging. And the worst part, no late check out. If you plan to stay out and drink don’t do it the night before you checkout. You will regret it since they have you check out at 11am.
Stayed 5 nights in Oct 2024