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Holiday Inn Express New Orleans Downtown, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express New Orleans Downtown, an IHG Hotel

Exterior
Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Premium bedding, in-room safe, desk, blackout curtains
Exterior
Free daily continental breakfast

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Gym
  • Breakfast included
  • Parking available
  • Housekeeping

Explore the area

Map
334 O'Keefe Ave, New Orleans, LA, 70112
  • Canal Street
    5 min walk
  • Bourbon Street
    7 min walk
  • Saenger Theatre
    8 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    20 min drive

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, blackout curtains

Standard Room

  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Extra Floor Space)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility)

Standard Room, 2 Double Beds, Accessible (Mobility) | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, Accessible (Mobility)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Extra Floor Space)

Standard Room, 2 Double Beds (Extra Floor Space) | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds (Extra Floor Space)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

  • 19.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, Accessible

  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Accessible Tub)

Standard Room, 2 Double Beds, Accessible (Accessible Tub) | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

  • 17.9 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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Exterior

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The price is €174
for 1 night
includes taxes & fees
10 Dec - 11 Dec
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About this property

Holiday Inn Express New Orleans Downtown, an IHG Hotel

Hotel with free breakfast, a short walk to Canal Street
This smoke-free hotel features an outdoor pool, a fitness centre and a snack bar/deli. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
Holiday Inn Express New Orleans Downtown, an IHG Hotel offers 129 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The free breakfast at Holiday Inn Express New Orleans Downtown, an IHG Hotel gets high marks from our customers. During your stay, you're just a quick walk from Canal Street. Features include free WiFi in public areas, plus an outdoor pool and a gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 5-minute walk from Canal Street and 7 minutes on foot from Bourbon Street
Holiday Inn Express New Orleans Downtown, an IHG Hotel offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express New Orleans Downtown, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This New Orleans hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 34 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 34.00 per night (in/out privileges)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express New Orleans Downtown, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

O'Keefe Hotel
O'Keefe Hotel Plaza
O'Keefe Plaza
O'Keefe Plaza Hotel
O'Keefe Plaza Hotel New Orleans
O'Keefe Plaza New Orleans
Holiday Inn Express New Orleans Downtown Hotel
Holiday Inn Express New Orleans Downtown
o Keefe Plaza Hotel
Hotel o Keefe Plaza

Holiday Inn Express New Orleans Downtown, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 528 out of 1057 reviews" "
Rating 8 - Good. 265 out of 1057 reviews" "
Rating 6 - Okay. 129 out of 1057 reviews" "
Rating 4 - Poor. 69 out of 1057 reviews" "
Rating 2 - Terrible. 66 out of 1057 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Luis

Travelled with family
Disliked: Cleanliness, amenities
Rooms needs to be updated Some rooms have stains on the ceiling They charge to much for the parking Breakfast is very limited
Stayed 1 night in Aug 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The door of cabinet for clothes was not cleaned properly. Not a fan of room layout with sink in room and toilet so close to bed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Darlene, Kingwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right there
Stayed 2 nights in Aug 2024

10/10 Excellent

Darwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Shelly

Travelled with family
Disliked: Cleanliness, staff & service, amenities
I had a mixed experience during my stay. The microwave was inconsistent, the fridge leaked, and the coffee machine didn’t work at all. When I brought these issues to the front desk, the staff was rude, which was disappointing. The manager did mention he would address my concerns, but I'm not sure if anything was actually done. The breakfast was mediocre, and the cleaning was subpar. We even ran out of bath soap, which indicated that housekeeping wasn't thorough in checking on essentials.
Stayed 5 nights in Aug 2024

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional and very friendly. Great staff
Stayed 1 night in Aug 2024

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was okay... I didn't like the fact that my room was located exactly when you got off the elevator. So all night, when people would get on or off the elevator or be waiting for the elevator to arrive, we heard them talking. That room should be a staff only/storage room or something. Very weirdly located. The food was okay... Not kept hot enough.
Stayed 1 night in Aug 2024

10/10 Excellent

Raymond

Nice
Stayed 3 nights in Aug 2024

8/10 Good

Kelly

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not happy with cleanliness!
The service was fine. Young lady was very polite who checked us in. However the room was smelly, desk chair was peeling and wobbly, and there was a pair of dirty socks from previous clients left on desk! Sheets and towels were dingy and did not smell clean! Shower had pubic hair and so did bed! I normally travel with extra sheets just in case but this time I did not.
Stayed 1 night in Aug 2024

10/10 Excellent

Daechele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Lavonne

I found large rats Outside area smoking area rats ran through it metal scary but the hotel was fantastic. The help was beautiful. Breakfast was beautiful. My day was very enjoyable.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jelan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Express NOLA is it
The staff was excellent and extremely helpful. They greeted my family with a great smile everyday. The house keeping staff kept our room on point and made awesome designs with TP roll. I would unequivocally stay here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Melvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, well kept and quiet. It was within a 7 minute walk of the conference location. Room was clean and smelled fresh. Staff was friendly and courteous. Breakfast was an added bonus.
Stayed 3 nights in Jul 2024

2/10 Terrible

Quartess

Stayed 1 night in Aug 2024

6/10 Okay

Jalisa

Travelled with family
Liked: Cleanliness
Likes: Breakfast included Room was clean Has aundry facilities Dislikes: Limited breakfast options Breakfast started late There was a day our room was not cleaned Convenient for a short visit as it is resonably priced and you will be comfortable for the time.
Stayed 4 nights in Aug 2024

10/10 Excellent

lee

Stayed 2 nights in Aug 2024

4/10 Poor

Edward

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
For 3 days we reported the bathroom shower was leaking water all of the floor. For 3 days the maintenance guy attempted to repair and each time the repair was not successful. At the end of each day we had towels all over the bathroom floor to soak in the water. The lobby was taken over each day for a family reunion. Trash bins in the lobby were overflowing every night.
Stayed 3 nights in Aug 2024

8/10 Good

Bobbie Jo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My air conditioner in our room broke at 11pm they were able to move the s next door . It was still 91 degrees at 11pm and it was much needed!
Stayed 3 nights in Jul 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little hiccup with the elevator but all in all it was perfect
Stayed 1 night in Jul 2024

6/10 Okay

Robyn

Stayed 2 nights in Jul 2024

8/10 Good

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Loved the front desk staff. Very helpful!
Stayed 2 nights in Jul 2024

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness
Property located in a run down area and parking was $65.00 a night for outside parking
Stayed 2 nights in Jul 2024

10/10 Excellent

EVANDRO C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Pay to Park
Parking details need to be more transparent. The hotel charges $35 a night to park. Outrageous
Stayed 1 night in Jul 2024