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Holiday Inn Express New Orleans - Arts District

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express New Orleans - Arts District

Exterior
Restaurant
Exterior
Exterior
Premium bedding, pillow-top beds, in-room safe, individually decorated

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast included
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
936 Saint Charles Avenue, New Orleans, LA, 70130
  • National World War II Museum
    ‪4 min walk‬
  • Magazine Street
    ‪5 min walk‬
  • Ernest N. Morial Convention Center
    ‪11 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, Multiple Beds

  • Sleeps 5
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, Multiple Beds

  • Sleeps 7
  • 1 Queen Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express New Orleans - Arts District

Hotel with free breakfast, steps from National World War II Museum
This smoke-free hotel features a fitness centre, valet parking and a microwave in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business centre, a meeting room and concierge services are on-site.
Holiday Inn Express New Orleans - Arts District offers 135 air-conditioned accommodations with iPod docking stations and a safe. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express New Orleans - Arts District. During your stay, you're just a quick walk from National World War II Museum. Features include free breakfast and free WiFi in public areas, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from National World War II Museum and 11 minutes on foot from Ernest N. Morial Convention Center
Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is available daily. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express New Orleans - Arts District. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per night
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Modern
Hotel Modern New Orleans
Modern Hotel
Modern Hotel New Orleans
Modern New Orleans
Modern New Orleans Hotel
New Orleans Hotel Modern
New Orleans Modern Hotel
Hotel Le Cirque New Orleans
Le Cirque New Orleans
Holiday Inn Express New Orleans St Charles Hotel
Holiday Inn Express New Orleans St Charles
Hotel Holiday Inn Express New Orleans - St Charles New Orleans
New Orleans Holiday Inn Express New Orleans - St Charles Hotel
Hotel Holiday Inn Express New Orleans - St Charles
Holiday Inn Express New Orleans - St Charles New Orleans
Hotel Modern New Orleans
Holiday Inn Express St Charles Hotel
Holiday Inn Express St Charles
Express New Orleans St Charles

Holiday Inn Express New Orleans - Arts District Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 404 out of 959 reviews" "
Rating 8 - Good. 249 out of 959 reviews" "
Rating 6 - Okay. 113 out of 959 reviews" "
Rating 4 - Poor. 81 out of 959 reviews" "
Rating 2 - Terrible. 112 out of 959 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Barbara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run Down in the Warehouse District
Stayed one night, first room - AC didn’t work. Moved to another room and the AC leaked… TV did not work. Management said they’d send maintenance, never did. Phone didn’t work either. Lights were temperamental. Run down hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Verna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are very pleasant and attentive
Stayed 3 nights in Oct 2024

6/10 Okay

Stephen

Stayed 5 nights in Oct 2024

8/10 Good

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
The room was modern and well-maintained. I was disturbed about the clogged shower drain, which I mentioned 3x to the front desk receptioinst. I think greater effort cleaning the bathroom shower door track, the door frame, and baseboard in the bathroom. Generally, it was a pleasant stay and convenient to the World War 2 Museum and trolley transportation to the French Quarter.
Stayed 4 nights in Oct 2024

10/10 Excellent

Philip, Colonial Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the homeless.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alyssa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While I loved the location, hotel was clean, and staff was super helpful. Parking was $70/night which is kind of ridiculous.
Stayed 2 nights in Oct 2024

10/10 Excellent

Charity

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was so helpful!!!! We would highly recommend this place to anyone staying in the area. And the breakfast was AMAZING!
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Experience
When we arrived, they did not have a room available for us. We waited almost two hours until they finally gave us a room that had bugs, roaches, it did not have a TV, the floor was filthy and so was the shower. We did not even shower there. We were switched to another room the following day. I spoke with the manager about it because it is completely unfair to pay 789.00 for such terrible accommodations.
Stayed 3 nights in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff
Stayed 2 nights in Oct 2024

8/10 Good

Tiffany

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

david

Liked: Cleanliness
Stayed 1 night in Sep 2024

2/10 Terrible

Todd

I booked a hotel room with Expedia, upon check in was turned away. I was told my booking had been cancelled, yet Expedia nor the holiday inn had notified me. The front desk person Tanya Wade said your reservation has been cancelled! I said I never was notified of this and her response was that’s what happens when you book with third parties sorry no rooms are available. I explained that I had a confirmation email and number and there wasn’t even a notification that I had been canceled. We were turned away without cause. Sent away in the dark of night excepted to just figure it out! I was expected to find a new room with just me a solo women and my young daughter traveling with no help from your staff I even asked if there was another hotel that they could recommend near by since we had just Taken and Uber from the airport and now had to Uber from another hotel to get a new hotel. The staff was not helpful at all just stood around waiting for us to leave without offering any assistance. But because I was a women alone with my young daughter they knew they could turn us away! I will never stay at another holiday in again after this and I will definitely let everyone else I know that this is how my young daughter and I were treated. I work in the hotel industry and this story definitely will travel!!! I hope the same courtesy that was shown to us is shown to you. Don’t worry this won’t be the last place you see this review! Christen Gottschall
Stayed 2 nights in Oct 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Staff was wonderful. Rooms were clean, everything was in working order, bed was comfy.

10/10 Excellent

Genaro

Stayed 2 nights in Oct 2024

10/10 Excellent

Shawyonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for people who know and love the city of New Orleans
Stayed 1 night in Oct 2024

8/10 Good

Angelica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was alright. Bed was made every day and fresh towels in room
Stayed 3 nights in Oct 2024

4/10 Poor

Cathy

Stayed 4 nights in Oct 2024

8/10 Good

Paul S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Forest

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience and friendliness.
Stayed 3 nights in Oct 2024

8/10 Good

Terriyakai

Liked: Cleanliness, staff & service, property conditions & facilities
We loved it
Stayed 1 night in Sep 2024

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First room we got the tv was broken and smoke detector was ripped off of the wall. Heavy smell of weed in hall ways and in room Second room dirty and heavy smell of weed
Stayed 3 nights in Oct 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had 2 rooms, here for the Denver, saints game. First room the shower didn’t work, had to change rooms. Breakfast was never stocked, never did get eggs. The worst is one of the cleaning ladies took a pair of ear pods, management came and questioned the cleaning people, they all denied taking them. We then proceeded to ping them with our phone and they went off in her pants. She was escorted out of the building and was fired. Overall stay was just poor one thing after another and I’m not that picky.
Stayed 3 nights in Oct 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, room comfort
What’s the point of a reservation
I reserved a room with 2 queen beds. Got to the room and it is bunk beds. The room is very small. Getting on a top bunk is not an easy task. What is the point of making a reservation (reserving the room) if the hotel will rent it to someone else. I will not stay at that hotel or book with hotels.com again.
Stayed 1 night in Oct 2024

4/10 Poor

Phillip

Travelled with family
Kim at the front desk was very rude and nonchalant
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The streetcar passes the property and stops adjacent. WW2 museum is one oBourbonf several museums within two blocks.Bourbon street and French Quarter are a short streetcar ride. Get an RTA transit pass for the length of your stay.
Stayed 5 nights in Oct 2024