InterContinental New Orleans by IHG

4.0 star property

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Photo gallery for InterContinental New Orleans by IHG

Exterior
Exterior
Meeting facility
2 bars/lounges
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • Pet-friendly

Explore the area

Map
444 St Charles Ave New Orleans Louisiana, New Orleans, LA, 70130
  • Canal Street
    ‪4 min walk‬
  • Bourbon Street
    ‪6 min walk‬
  • Caesars New Orleans Casino
    ‪9 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪24 min drive‬

Room options

Classic Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, Accessible (Mobility, Roll Shwr)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Accessible, Non Smoking (Communications)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room

  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

Premium Room, 2 Queen Beds, Balcony

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed (Top Floor)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

InterContinental New Orleans by IHG

Hotel with 2 restaurants, a short walk to Canal Street
2 restaurants, an outdoor pool and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a snack bar/deli and a conference centre are on-site.
InterContinental New Orleans by IHG offers 484 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch LCD televisions come with cable channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
InterContinental New Orleans by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Canal Street. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests love the restaurant and room service
  • Just a 4-minute walk from Canal Street and 6 minutes on foot from Bourbon Street
  • Cats and dogs welcome for a fee
InterContinental New Orleans by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 8330 square feet (774 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly InterContinental New Orleans by IHG. For a fee, parking is available.

This 4-star New Orleans hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 9:30 AM.
InterContinental New Orleans by IHG has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 59.60 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: USD 35.09 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Piano

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Computer station
  • Conference centre (8,330 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a one-time cleaning fee of USD 100 and a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 35.09 per person
  • Valet parking fee: USD 59.60 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental New Orleans Hotel
InterContinental Hotel New Orleans
InterContinental New Orleans
New Orleans InterContinental

InterContinental New Orleans by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 765 out of 1208 reviews
Rating 8 - Good. 260 out of 1208 reviews
Rating 6 - Okay. 91 out of 1208 reviews
Rating 4 - Poor. 46 out of 1208 reviews
Rating 2 - Terrible. 46 out of 1208 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Neil

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The valet began our trip by asking for a tip before parking our car. When we went to check in, the hotel tried to charge an extra $100 because the booking didn’t show the correct amount. The shower sounded like the pipes were going to explode, which also made the shower handle fall off of the wall. You had to set the water temp and then remove the handle until finished so it would fall on you. We were also lucky enough to find spoiled seafood in the mini fridge…stunk up the whole room for 30 minutes after discovering!
Stayed 1 night in Dec 2024

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is gorgeous and in a historical district. We overall enjoyed our time at the hotel. However, our air conditioner went out the first day. We thought it was repaired but it did not work our entire stay. We paid entirely too much money to not have air conditioning. Also, we should not have to pay for the minibar. It’s New Orleans!
Stayed 2 nights in Oct 2024

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 4 nights in Dec 2024

8/10 Good

Lorna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Jeannie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Even getting the larger square foot room we had a view of a parking garage, not desirable. This is the first time we have stayed at this hotel, there are definitely better options elsewhere in the city.
Stayed 1 night in Dec 2024

8/10 Good

shani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to service and great customer service was provided.
Stayed 1 night in Dec 2024

8/10 Good

ANNIKA, Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great location
Stayed 4 nights in Oct 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kayla

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was absolutely beautiful! the staff were very courtesy and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brooklyn

Stayed 4 nights in Oct 2024

10/10 Excellent

Matthew

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Dec 2024

10/10 Excellent

Iesha

Stayed 1 night in Nov 2024

10/10 Excellent

Seneca

Stayed 1 night in Dec 2024

2/10 Terrible

John, Slidell

Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Sachida

Liked: Cleanliness, staff & service
i am waiting for my final receipt
Stayed 2 nights in Nov 2024

8/10 Good

mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for getting to the places we wanted to. Room was clean and tidy and we were given an upgrade. Shame one of the restaurants was closed and the bar service was not great.
Stayed 3 nights in Nov 2024

10/10 Excellent

kandance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was very nice and help and knowledgeable . This was a 5/5 stay for us . We will be back
Stayed 1 night in Nov 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and Cozy
I loved the Intercontinental! I like that it’s not big but nice and cozy with everything you need. The staff is friendly and willing to assist. This is my second time here and I will come back again!
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location close to the stadium. The restaurants were good. The walk to the French Quarter was reasonable.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lindsey

Stayed 1 night in Nov 2024

10/10 Excellent

Waquanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Michael, Chicago

Stayed 1 night in Oct 2024