SpringHill Suites by Marriott New Orleans Downtown/Canal Street

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SpringHill Suites by Marriott New Orleans Downtown/Canal Street

Restaurant
Lobby
Lobby
Exterior
Pillow-top beds, desk, laptop workspace, blackout curtains

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Pet-friendly
  • Parking available

Explore the area

Map
1600 Canal Street, New Orleans, LA, 70112
  • Canal Street
    1 min walk
  • Vue
    1 min walk
  • Canal at South Claiborne Stop
    2 min walk
  • New Orleans, LA (NEW-Lakefront)
    12 min drive

Room options

Studio, Multiple Beds (Hearing Accessible)

  • 38.1 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 31.6 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Panoramic Room, Multiple Beds, Non Smoking

  • 32 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, Multiple Beds, Non Smoking

  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 31.6 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 31.6 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds (Mobility Accessible, Tub)

  • 38.1 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

SpringHill Suites by Marriott New Orleans Downtown/Canal Street

Hotel with free breakfast, a quick walk to Saenger Theatre
Along with 2 bars/lounges, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free continental breakfast and free WiFi in public areas are also provided. Additionally, valet parking, a business centre and concierge services are on-site. Housekeeping is available on request.
SpringHill Suites by Marriott New Orleans Downtown/Canal Street offers 74 accommodations with coffee/tea makers and designer toiletries. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature pillowtop mattresses. 50-inch LED televisions come with premium digital channels and Netflix. Bathrooms include a shower, complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SpringHill Suites by Marriott New Orleans Downtown/Canal Street. During your stay, you're just a quick walk from Canal Street. Free breakfast, free WiFi in public areas and 2 bars are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy local cuisine while dining at Lobby Lounge
  • Valet parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from University Medical Center New Orleans and 7 minutes on foot from Joy Theater
  • Pets welcome for a fee
You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

There's an onsite 24-hour business centre. A 24-hour fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly SpringHill Suites by Marriott New Orleans Downtown/Canal Street. You'll have access to the health club at a partner property. For a fee, parking is available.

This 3.5-star New Orleans hotel is smoke free.

Guests are served a free continental breakfast daily. Additionally, a buffet breakfast is available daily for a fee.
Lobby Lounge – This lobby lounge specialises in local cuisine and only serves light fare. Happy hour is offered.
Vue, an ELEVATED rooftop – This rooftop bar specialises in local cuisine and only serves light fare. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per night)
  • Valet parking on site (USD 39 per night)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Free continental breakfast available daily
  • 2 bars/lounges

Restaurants on site

  • Lobby Lounge
  • Vue, an ELEVATED rooftop

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 39.00 per night
  • Nearby parking fee: USD 20 per night (499 ft away)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott Downtown/Canal Street Hotel
SpringHill Suites Marriott New Orleans Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street Hotel
SpringHill Suites Marriott New Orleans Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street Hotel
SpringHill Suites Marriott New Orleans Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street

SpringHill Suites by Marriott New Orleans Downtown/Canal Street Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 520 out of 956 reviews" "
Rating 8 - Good. 244 out of 956 reviews" "
Rating 6 - Okay. 78 out of 956 reviews" "
Rating 4 - Poor. 58 out of 956 reviews" "
Rating 2 - Terrible. 56 out of 956 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rosa

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Cody, Dequincy

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Stayed 1 night in Jun 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Hagus

Stayed 2 nights in Sep 2024

2/10 Terrible

Patrick

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Never stay there again !
Stayed 1 night in Sep 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wet bday weekend
Parking parking parking! Hotel service was good, but hotel parking was down the street which is ok until it rains and guess what it didn't stop, so everytime we needed to make a store run or get food we got what?? Yes wet on top of the $20 parking lot fee. Hotel staff were kind.
Stayed 1 night in Sep 2024

10/10 Excellent

Meaghan

Travelled with group
Liked: Staff & service, property conditions & facilities
Ms. Tanya at the front desk was very helpful, nice and resourceful!
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean with a secure public parking next. And Very Good Breakfast Service.
Stayed 3 nights in Aug 2024

10/10 Excellent

payton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe surrounding, Rooftop bar and lounge has breath-taking views.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The staff were friendly. The overall cleaniss of the room isn’t great. Sheets have stains and asked housekeeping to change sheets and they did but then the new set of sheets also had stains. If sheets have stains they need to be thrown away. The shower had a little bit of mold. The shower walls were not all the way clean. The floor had only been swept and not mopped. Our feet were black when we walked on it. The parking is inconvenient and there isn’t always a valet attendant on duty. Traveling with little ones I like having access to a washer well apparently their laundry room system has been down for weeks, like why hasn’t that been fixed yet? The hotels looks new and clean but really rooms arent clean. Housekeeping could definitely use some help.
Stayed 3 nights in Aug 2024

8/10 Good

Joseph Augustine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 lamps were not working and also need little more lights
Stayed 2 nights in Aug 2024

10/10 Excellent

Cassandra

Travelled with group
Stayed 1 night in Aug 2024

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for new visitors
Stayed 1 night in Jun 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Candi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Self parking $20 was far away. 2 of 3 elevators were broken. Friendly staff, comfortable beds, clean, spacious room. Most of Breakfast was pretty good, turkey sausage, oatmeal with toppings, bagels, muffins but croissant sandwich tasted kind of bad, didn’t eat it.
Stayed 1 night in Aug 2024

6/10 Okay

Sebastian

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Jodi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was much more prettier in person and breakfast was better than what i expected.
Stayed 3 nights in Jul 2024

6/10 Okay

Gaby

Travelled with family
They don’t turn down the room every day They never went the nights I stayed I had to ask for towels from the front desk
Stayed 3 nights in Jul 2024

2/10 Terrible

Alicia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The sheets were dirty the carpets were dirty we had no toilet paper no where to put trash
Stayed 2 nights in Jul 2024

8/10 Good

Lakeisha

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 2 nights in Jul 2024

10/10 Excellent

Reynaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Reynaldo

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024