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SpringHill Suites by Marriott New Orleans Downtown/Canal Street

3.5 star property

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Photo gallery for SpringHill Suites by Marriott New Orleans Downtown/Canal Street

2 bars/lounges, rooftop bar, lobby lounge
Exterior
Lobby
Pillow-top beds, desk, laptop workspace, blackout curtains
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Pet-friendly
  • Parking available

Explore the area

Map
1600 Canal Street, New Orleans, LA, 70112
  • Caesars Superdome
    ‪13 min walk‬
  • Smoothie King Center
    ‪17 min walk‬
  • National World War II Museum
    ‪10 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

View all photos for Studio, Multiple Beds (Hearing Accessible)

Pillow-top beds, desk, laptop workspace, blackout curtains

Studio, Multiple Beds (Hearing Accessible)

  • 38.1 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

50-inch LED TV with digital channels, Smart TV, Netflix

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 31.6 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Panoramic Room, Multiple Beds, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Panoramic Room, Multiple Beds, Non Smoking

  • 32 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Studio, Multiple Beds, Non Smoking

  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Pillow-top beds, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 31.6 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Pillow-top beds, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 31.6 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility Accessible, Tub)

Pillow-top beds, desk, laptop workspace, blackout curtains

Studio, Multiple Beds (Mobility Accessible, Tub)

  • 38.1 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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About this property

SpringHill Suites by Marriott New Orleans Downtown/Canal Street

Hotel with free breakfast, a quick walk to University Medical Center New Orleans
Along with 2 bars/lounges, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free continental breakfast and free WiFi in public areas are also provided. Additionally, valet parking, a business centre and concierge services are on-site. Housekeeping is available on request.
SpringHill Suites by Marriott New Orleans Downtown/Canal Street offers 74 accommodations with coffee/tea makers and designer toiletries. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature pillowtop mattresses. 50-inch LED televisions come with premium digital channels and Netflix. Bathrooms include a shower, complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SpringHill Suites by Marriott New Orleans Downtown/Canal Street. During your stay, you're just a quick walk from Canal Street. Free breakfast, free WiFi in public areas and 2 bars are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy local cuisine while dining at Lobby Lounge
  • Valet parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from University Medical Center New Orleans and 7 minutes on foot from Joy Theater
  • Pets welcome for a fee
You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

There's an onsite 24-hour business centre. A 24-hour fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly SpringHill Suites by Marriott New Orleans Downtown/Canal Street. You'll have access to the health club at a partner property. For a fee, parking is available.

This 3.5-star New Orleans hotel is smoke free.

Guests are served a free continental breakfast daily. Additionally, a buffet breakfast is available daily for a fee.
Lobby Lounge – This lobby lounge specialises in local cuisine and only serves light fare. Happy hour is offered.
Vue, an ELEVATED rooftop – This rooftop bar specialises in local cuisine and only serves light fare. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per night)
  • Valet parking on site (USD 39 per night)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Free continental breakfast available daily
  • 2 bars/lounges

Restaurants on site

  • Lobby Lounge
  • Vue, an ELEVATED rooftop

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 39.00 per night
  • Nearby parking fee: USD 20 per night (499 ft away)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott Downtown/Canal Street Hotel
SpringHill Suites Marriott New Orleans Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street Hotel
SpringHill Suites Marriott New Orleans Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street Hotel
SpringHill Suites Marriott New Orleans Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street

SpringHill Suites by Marriott New Orleans Downtown/Canal Street Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 529 out of 980 reviews
Rating 8 - Good. 256 out of 980 reviews
Rating 6 - Okay. 81 out of 980 reviews
Rating 4 - Poor. 58 out of 980 reviews
Rating 2 - Terrible. 56 out of 980 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tomeka

Stayed 1 night in Jan 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

KIMBERLY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Noah

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Good value, but not a fan.
This property was a good value for the money. The area felt kind of sketchy. I didn’t feel safe to walk around with the kids. Because of the hotels location, there wasn’t much room to pull off in front of hotel. We were able to valet park, but it was pricey. For some reason(security I think) only 2 doors opened from the outside. It was a major pain to get the luggage cart through the door. None of the night staff offered to help us with the door, or luggage. The evening crew was very different than the morning crew though. In the evening we received DMV type service, in that no customer service was volunteered, but they did help when asked. The morning crew was proactive and assessed our needs. Great customer service. The valet retrieved our Jeep quickly, and was very friendly too. I think that this hotel might be a decent choice if you’re young with no kids, and you want to enjoy New Orleans for a good value. It’s not great for families with young kids. I probably wouldn’t stay at this one with my kids in the future.
Stayed 1 night in Dec 2024

6/10 Okay

Efrat

Travelled with family
Liked: Cleanliness
The hotel is decent. Rooms are spacious, yet dated. Main problem: location. Nothing is nearby, and the area is run down. Won't stay again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jarrod

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to Superdome
Stayed 1 night in Jan 2025

8/10 Good

Quynh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Edgard

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Excellent location !!!
Stayed 3 nights in Dec 2024

8/10 Good

Timothy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

keybo

Travelled with group
Liked: Amenities
Breakfast need to be upgraded
Stayed 1 night in Dec 2024

10/10 Excellent

RODNEY

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 3 nights in Dec 2024

8/10 Good

Shadey

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable, clean and close proximity.
Room was clean and comfortable. Only came across one rude employee, but all others were very nice. Hotel is close to street cars. Overall pleasant experience.
Stayed 2 nights in Nov 2024

6/10 Okay

Shinice

Stayed 1 night in Nov 2024

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Stacee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Safe place to stay on Canal. Not loud. Friendly staff. Walking distance to everything!
Stayed 3 nights in Nov 2024

8/10 Good

timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Leah

Stayed 2 nights in Oct 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
50th Birthday Party
I saw very safe. The rooms were spacious and beautiful. The rooftop bar was awesome
Stayed 2 nights in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Barbara

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Laura

Stayed 1 night in Oct 2024

2/10 Terrible

Jami

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

chequita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was Awesome and the Breakfast was amazing
Stayed 2 nights in Oct 2024