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The Saint Hotel, New Orleans, French Quarter

4.0 star property

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View from property
Executive Suite, 2 Bedrooms, Non Smoking | Premium bedding, down duvets, minibar, in-room safe
Executive Suite, 2 Bedrooms, Non Smoking | Premium bedding, down duvets, minibar, in-room safe
Executive Suite, 2 Bedrooms, Non Smoking | Living room | 46-inch flat-screen TV with cable channels, TV, books
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym
  • Housekeeping

Explore the area

Map
931 Canal Street, New Orleans, LA, 70112
  • Canal Street
    ‪1 min walk‬
  • Bourbon Street
    ‪2 min walk‬
  • Caesars New Orleans Casino
    ‪14 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Non Smoking

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms, Non Smoking

Executive Suite, 2 Bedrooms, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Executive Suite, 2 Bedrooms, Non Smoking

  • 186 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed, Non Smoking

  • 62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 92 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking | Living area | 46-inch flat-screen TV with cable channels, TV, books

Presidential Suite, 2 Bedrooms, Non Smoking

  • 186 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

View from room

Room, 2 Queen Beds, Non Smoking

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Saint Hotel, New Orleans, French Quarter

Historic hotel with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
The Saint Hotel, New Orleans, French Quarter offers 166 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 46-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Saint Hotel, New Orleans, French Quarter. During your stay, you're just a quick walk from Canal Street. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy southern cuisine while dining at Resurrection
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Canal Street and Saenger Theatre
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 4 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 1200 square feet (108 square metres) and includes conference space. A 24-hour fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly The Saint Hotel, New Orleans, French Quarter. Parking is available for a fee.

This 4-star New Orleans hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Resurrection – This restaurant specialises in southern cuisine and serves breakfast and light fare.
Burgundy Bar – This cocktail bar serves lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 49 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Burgundy Bar
  • Resurrection

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Books
  • Piano

Family friendly

  • Free cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • A 1.75 per cent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 per person
  • Valet parking fee: USD 49 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Saint Autograph Collection
Saint Autograph Collection New Orleans
Saint Hotel
Saint Hotel Autograph Collection
Saint Hotel Autograph Collection New Orleans
The Saint Hotel Autograph Collection
Saint Autograph Collection Or
The Saint Hotel Autograph Collection
The Saint Hotel, New Orleans, French Quarter Hotel
The Saint Hotel, New Orleans, French Quarter New Orleans
The Saint Hotel, New Orleans, French Quarter Hotel New Orleans

The Saint Hotel, New Orleans, French Quarter Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 705 out of 1134 reviews
Rating 8 - Good. 245 out of 1134 reviews
Rating 6 - Okay. 95 out of 1134 reviews
Rating 4 - Poor. 50 out of 1134 reviews
Rating 2 - Terrible. 39 out of 1134 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Vernon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and nice location
Stayed 2 nights in Dec 2024

6/10 Okay

Leah

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Property was very dark throughout. I get it that it’s a decorative mood thing but it was too dark in the lobby and hallways. Who knows if it’s clean when you can’t see it? How can housekeeping know if they cleaned thoroughly if they can’t even see? Travis emailed me about payment before checkin. I called him back because I was in Mexico on a cruise to explain I couldn’t email him back at that time. Girl who answered was rude and wouldn’t let me talk directly to him and demanded to know the reason for my call then proceeded to NOT listen to a word I said.
Stayed 1 night in Dec 2024

10/10 Excellent

Freeman

Stayed 1 night in Dec 2024

10/10 Excellent

Craig C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Erik Adam, Bradenton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great location and vibe. Clean and very friendly staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Mori

Stayed 2 nights in Dec 2024

10/10 Excellent

Marcia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Tiffeny

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel lobby is beautiful, but belies the average to below average accommodations (standard king) on the higher floors. Our room was so dark; window looked out onto a side of the neighboring building and did not allow for much light, not to mention the awful "view." The room was cleaned daily, but not with attention to any detail. The carpet had crumbs from early in our stay until the day we departed and the toilet had strange rust stains and scratch marks in the bottom of the bowl that made it appear dirty even when cleaned. It's also worth mentioning that the floor in the shower is very smooth, hence, very slippery. Not an issue for us but still annoying and not good for anyone that's drunk, disabled, or assisting young children. The room doors on our floor (5th) slam shut. Loudly. All day and all night, slamming. However, the hotel overall is quieter (from the outside) than those on Boubon and still in a great location for walking everywhere. The worst thing about this hotel was the massively uncomfortable bed. The mattress looked and felt like it was old and worn out - hard as a rock and stained. We didn't sleep well the entire time we were there. This is a significant reason for my 2 star rating. Staff was consistently polite and did accommodate a request for late check out after our flight home was delayed. All in all, I would not recommended this as a comfortable stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is absolutely beautiful
Stayed 1 night in Dec 2024

6/10 Okay

Mallory

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the bar inside the Saint. Day staff at check in desk can do a better job of communicating and being more friendly.
Stayed 1 night in Dec 2024

6/10 Okay

Samuel

Stayed 1 night in Nov 2024

10/10 Excellent

Desirea

Stayed 3 nights in Nov 2024

10/10 Excellent

Tonisha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for the stress free stay!
I had a wonderful stay. All of the staff was super friendly and accommodating. The hotel is beautiful and clean. I will defiantly stay there again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Whitney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be back! The location was perfect and the staff was friendly. After being out with crowds and noise- it was a relief to rerun to the quiet every night! Very clean and comfortable stay

10/10 Excellent

Nikolaus

Stayed 1 night in Nov 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short but excellent service. Beds were comfy.
Short but excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

Herschel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Was very nice, close to bourbon street
Stayed 2 nights in Nov 2024

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loves the hotel but was disappointed with kids staying. The one of many other reasons I choose this hotel, is that it promoted originally 23 and over but when we got there, we found out that Marriott bought it and changed it for kids to stay. I don't think this hotel is appropriate for kids. However, overall, we enjoyed our stay.
Stayed 5 nights in Nov 2024

8/10 Good

vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Ashlee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long day of travel the staff was able to give us an early check in and it made a world of difference. The room was perfect and they fixed an issue with the tv in less than 5 minutes. Beds were great and we even returned to the same hotel a week later to ask them to get us a cab as we were on a cruise. The gentleman went across the street just to make sure we were on time. Great staff. Great experience.
Stayed 1 night in Nov 2024

6/10 Okay

Stephanie

Disliked: Staff & service
The Saint is just fine. The morning dining room is stale and stark. The pretty red bar is closed off all day with a curtain. The valet takes an extremely long time to retrieve cars- probably 30-45 minutes each time, despite hardly any guests. That said, it is right in Canal street and the room was fine. It’s definitely not the glamorous Saint from before the ownership change, but a passable place to stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024