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Virgin Hotels New Orleans

4.5 star property
VIP Access

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March 2025

Photo gallery for Virgin Hotels New Orleans

2 bars/lounges, lobby lounge, gastropub
Outdoor pool
Exterior
Premium bedding, minibar, in-room safe, laptop workspace
Breakfast, lunch and dinner served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
550 Baronne St, New Orleans, LA, 70113
  • Canal Street
    ‪9 min walk‬
  • Bourbon Street
    ‪9 min walk‬
  • Caesars Superdome
    ‪10 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed, Accessible, City View (Chamber)

Premium bedding, minibar, in-room safe, laptop workspace

Room, 1 King Bed, Accessible, City View (Chamber)

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Chamber)

Room, 1 Queen Bed (Chamber) | Premium bedding, minibar, in-room safe, laptop workspace

Room, 1 Queen Bed (Chamber)

  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Suite, 1 King Bed, Balcony, City View (Chamber)

Terrace/patio

Grand Suite, 1 King Bed, Balcony, City View (Chamber)

  • 54 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Chamber)

Premium bedding, minibar, in-room safe, laptop workspace

Room, 1 King Bed, Accessible (Chamber)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Rooftop Chamber)

City view

Room, 1 King Bed, City View (Rooftop Chamber)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Balcony, City View (Chamber, ADA)

Premium bedding, minibar, in-room safe, laptop workspace

Grand Suite, 1 King Bed, Balcony, City View (Chamber, ADA)

  • 54 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Chamber)

City view

Room, 1 King Bed, City View (Chamber)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Balcony (Chamber)

Premium bedding, minibar, in-room safe, laptop workspace

Grand Suite, 1 King Bed, Balcony (Chamber)

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Chamber)

Premium bedding, minibar, in-room safe, laptop workspace

Room, 1 King Bed (Chamber)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 King Bed (Richard's Flat)

Penthouse, 1 King Bed (Richard's Flat) | Bathroom | Rainfall showerhead, free toiletries, hair dryer, bathrobes

Penthouse, 1 King Bed (Richard's Flat)

  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, City View (Chamber)

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Queen Beds, Accessible, City View (Chamber)

  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Crescent City Penthouse)

Suite (Crescent City Penthouse) | Private kitchen | Mini-fridge, coffee/tea maker, electric kettle

Suite (Crescent City Penthouse)

  • 81 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Chamber)

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Queen Beds, City View (Chamber)

  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Rooftop Chamber)

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Queen Beds, City View (Rooftop Chamber)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Chamber)

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Queen Beds (Chamber)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Virgin Hotels New Orleans

Luxury New Orleans hotel in New Orleans Central Business District with bars
This smoke-free hotel features an outdoor pool, a restaurant and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a rooftop terrace and a coffee shop/cafe are on-site. Housekeeping is available on request.
Virgin Hotels New Orleans offers 238 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch Smart televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Virgin Hotels New Orleans's great location gets high marks from our customers. During your stay, you're just a quick walk from Canal Street. You'll find features such as free WiFi in public areas, plus 2 bars and an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Within a 10-minute walk of Bourbon Street and Caesars Superdome
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Virgin Hotels New Orleans offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Meeting rooms and coworking spaces are available. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the luxury Virgin Hotels New Orleans. Parking is available for a fee.

This 4.5-star New Orleans hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.
The Commons Club – This fine-dining restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
The Shag Room – This lobby lounge serves dinner and light fare. Open daily.
The Funny Library – On-site coffee shop. Open daily.
Rooftop Bar – This poolside gastropub serves lunch and light fare. Open daily.
Late-night fare is available from room service (during limited hours).

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 to 25 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Rooftop Bar
  • The Commons Club
  • The Funny Library
  • The Shag Room

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 31.37 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Virgin Hotels Orleans Orleans
Virgin Hotels New Orleans Hotel
Virgin Hotels New Orleans New Orleans
Virgin Hotels New Orleans Hotel New Orleans

Virgin Hotels New Orleans Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 961 out of 1211 reviews" "
Rating 8 - Good. 140 out of 1211 reviews" "
Rating 6 - Okay. 57 out of 1211 reviews" "
Rating 4 - Poor. 25 out of 1211 reviews" "
Rating 2 - Terrible. 28 out of 1211 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Zion

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay

10/10 Excellent

Veronica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not your ordinary place
Quirky and fun decor. Kind of like being in a home. Bars were excellent and rooftop bar was super comfortable and elegant.
Stayed 1 night in Oct 2024

2/10 Terrible

Monica

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Check-in Time Not Guaranteed?
We were in town for the Eras tour and it was painful how under-prepared this hotel was. I hate to even leave a bad review because I am always a fan of Virgin when traveling and cannot recommend their airline & cruise line enough. This was my first stay at one of their hotels and while the property is clean and beautiful, our experience was so bad. My room was not ready by the 3pm check-in time. We ended up having to ask for our luggage and the front desk team offered for us to get ready for the concert in the public restroom. When we were leaving for the show at 6:15pm, we were told our room was finally available. We weren't even offered a comp drink or meal for the huge inconvenience. I think all of the non-hotel guests attending the Taylor Swift rooftop party were better cared for than the hotel guests. I will note that the staff at the lobby-level bar were wonderful.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the location!
Stayed 2 nights in Oct 2024

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel!
Stayed 3 nights in Oct 2024

10/10 Excellent

Tonya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!!
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about Virgin Hotels New Orleans was perfect for our Taylor Swift Eras Tour girls trip!
Stayed 2 nights in Oct 2024

10/10 Excellent

KARA JAYNE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, the staff is kind and helpful and we had a wonderful stay.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Make sure to not get the rooms without daylight
Beware that there are a select number of rooms on every floor that do not have natural light, just a deep, narrow light well outside a window. No sense of time of day within these rooms. Another word of caution: a quarter of the seating on the rooftop requires payment, and because these sofas are so expensive ($250), they are mostly unoccupied. Which is frustrating when all the “free” seating is occupied. Elevator stopped 6” higher than the level of the floor and we had to push open the door manually. When we arrived for check in a staff member rushed in the front door ahead of us and did not hold open the door. Weird start. Lobby is too small and congested during check in and check out. We ended up going to the restaurants and bars of two hotels one block away instead of using the same facilities at the Virgin.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
the staff was amazing! Kind, helpful, and doing a great job! So glad that I got to experience the Virgin in New Orleans! Thank you!
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team went above and beyond to make sure we had an amazing stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was immaculate and service was excellent
Stayed 2 nights in Oct 2024

8/10 Good

Guy

Liked: Cleanliness, property conditions & facilities, room comfort
5-stars (-1 for a disrespectful front desk person)
We have stayed in many other hotels in New Orleans and the Virgin Hotel is now our new favorite. It was remarkably quiet on the hallway and in our room, despite being full due to a Taylor Swift concert. The property is so delightfully decorated and truly a mix of whimsical and modern. Great artwork, amazing lounges/bars. The shower and bed were fantastic and the room was impeccably clean. The only disappointment was the attitude of the front desk staff when calling for anything. We got an alert that our car alarm (parked for $55 valet per net) was going off - three times, yet when we called to ask them to look into it the person at the desk said "I don't have time for this". Speaking to the valet directly resolved the issue. We also placed another call to ask about the menu at the restaurant was put on hold for nearly 10 minutes, only to then be told they don't have openings that night. The positive was staff included a nice check-in experience (with Ryan) and the valet (Kahlil) was professional. The housecleaning staff and maintenance were both kind and responsive over our 2 day stay. We will definitely return, but would hope someone checks the attitude of their self-absorbed front-desk person who needs to remember what it is to work in the service industry (having done it myself many years ago).
Stayed 2 nights in Oct 2024

6/10 Okay

Esther

Liked: Staff & service, property conditions & facilities
The decor in this hotel is very fun, trendy, and perfectly on point. The staff was also very friendly and the room was clean. However we got stuck with a tiny end room that was weirdly divided up with no windows at all. When we passed other rooms we did notice that they had windows and were much more open. I’m not sure whether it’s because we booked through Expedia and the hotel gave room preference to the ones who booked through the hotel, so just beware of that.
Stayed 2 nights in Oct 2024

10/10 Excellent

jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean joyful hotel Service was excellent location was prime rooms clean overall excellent stay
Stayed 4 nights in Oct 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

DAWN

Stayed 2 nights in Sep 2024

10/10 Excellent

Felix, Centennial

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Cecilia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Underwhelming. The property is clean and the staff is generally helpful, however, housekeeping was subpar at best after check-in. Dirty coffee cups and drinking glasses were never switched out, and coffee was not replaced after the first day. At his price point, I would at a bare minimum expect a clean cup and actual coffee in the room and some bottled water I did not have to pay for. The coffee shop downstairs is not great, I suggest you walk down the street for something better. The pool area is lovely but very small. Finally, I would love to know what the daily $27 "amenity fee" is actually for as frankly absolutely no amenities in this hotel are gratis. I can only hope it goes in to an employee fund for insurance or something.
Stayed 4 nights in Oct 2024

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel to stay at in New Orleans! The gym in this hotel is AMAZING and the room design was unlike any other hotel! The only thing I disliked about the hotel was how small the pool is. Overall the facility is clean and new with great staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa, Brookline

Stayed 2 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
This was out first time at a Virgin hotel, and it did not disappoint. Our room was great, and the location of the hotel is close to both the Superdome and the French Quarter. Don't forget to check out the rooftop pool and lounging areas! We will certainly stay there again if we're in New Orleans.
Stayed 4 nights in Oct 2024

8/10 Good

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024