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Quest New Plymouth

4.5 star property

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Front of property – evening/night
Reception
One Bedroom Executive Apartment | View from room
Hallway
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Breakfast available
  • Outdoor space
  • Air conditioning
  • Kitchen

Explore the area

Map
21 Currie Street, New Plymouth, 4601
  • Centre City Shopping Centre
    ‪1 min walk‬
  • Puke Ariki
    ‪3 min walk‬
  • Wind Wand
    ‪3 min walk‬
  • New Plymouth (NPL)
    ‪12 min drive‬

Room options

View all photos for Two Bedroom Two Bathroom Apartment

Smart TV, first-run films, streaming services

Two Bedroom Two Bathroom Apartment

  • 67 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for One Bedroom Executive Apartment

One Bedroom Executive Apartment | Living area | Smart TV, first-run films, streaming services

One Bedroom Executive Apartment

  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Apartment

Premium bedding, soundproofing, iron/ironing board, cots/infant beds

One Bedroom Apartment

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Apartment

Premium bedding, soundproofing, iron/ironing board, cots/infant beds

Studio Apartment

  • 27 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

Similar properties

Exterior

Novotel New Plymouth Taranaki

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, (460)
The price is €496
for 1 room
includes taxes & fees
26 Feb - 27 Feb
Novotel New Plymouth Taranaki

About this property

Quest New Plymouth

Luxury aparthotel connected to a shopping centre in New Plymouth with a fitness centre
Along with a fitness centre, this aparthotel has a sauna and a rooftop terrace. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning. Each apartment features a kitchen with a microwave and a dishwasher, plus free WiFi and a Smart TV with satellite channels. Added amenities include first-run films, premium bedding and a coffee/tea maker.
Quest New Plymouth offers 40 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Accommodation at this 4.5-star aparthotel has kitchens with microwaves, kitchenware and utensils and dishwashers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Smart televisions come with premium satellite channels and first-run films. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Quest New Plymouth, you're connected to a shopping centre and just a quick walk from Centre City Shopping Centre. Features include free WiFi in public areas, plus a gym and a rooftop terrace. Built in 2009, this luxury aparthotel has 40 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a Smart TV and first-run films
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Continental breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Steps from Centre City Shopping Centre and Richmond Cottage
Quest New Plymouth offers its guests a sauna and a fitness centre. Public spaces have free WiFi. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Quest New Plymouth. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star New Plymouth aparthotel.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 9:00 AM.

Languages

English, Hindi, Italian, Russian, Spanish

Property amenities

Pool/Spa

  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (NZD 10 per night; includes in/out privileges)
  • Uncovered extended parking on site (NZD 10 per night)

Family friendly

  • Babysitting (surcharge)
  • Cot: NZD 10 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Toaster

Dining

  • Continental breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 9:00 AM on weekends; NZD 15 for adults and NZD 15 for children

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: NZD 45 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • First-run films
  • Smart TV with premium satellite channels
  • Streaming services

Outdoor areas

  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • ATM
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In a shopping district
  • In the city centre
  • Near the airport
  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Gym
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 40 units
  • Built in 2009
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests will receive an email 7 days before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 45.0 per night.
  • Cots (infant beds) are available for NZD 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 15 for adults and from NZD 15 for children
  • Uncovered self-parking fee: NZD 10 per night (in/out privileges)
  • Uncovered extended parking fee: NZD 10 per night
  • Crib (infant bed) fee: NZD 10.0 per stay
  • Rollaway bed fee: NZD 45.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 7:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 7 days before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Quest Apartment New Plymouth
Quest New Plymouth
Quest New Plymouth Apartment
Quest New Plymouth Aparthotel
Quest New Plymouth New Plymouth
Quest New Plymouth Aparthotel New Plymouth

Quest New Plymouth Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 324 out of 629 reviews
Rating 8 - Good. 241 out of 629 reviews
Rating 6 - Okay. 50 out of 629 reviews
Rating 4 - Poor. 12 out of 629 reviews
Rating 2 - Terrible. 2 out of 629 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
In the carpark area there were rubbish bags overflowing with loose rubbish blowing around. I stayed for three nights but they charged me for four days parking!!!!! I didn't see my account until I opened my emails when I got home. I don't expect anyone to see this but I am saying it anyway.
Stayed 3 nights in Nov 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean and good sized rooms
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Jan Marie, Hamilton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Booked a one bedroom apartment and everything you needed are in the room such as Washing machine, dryer, microwave, fridge, dishwasher. Parking we paid $10 for the night. The room is spacious and heaps of restaurants around. The mall is just opposite the hotel and Starbucks across the street. Will definitely stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great central location. Close to shops / eating places/ supermarkets. Friendly and welcoming/ helpful reception staff. Easy parking. Clean, modern environment and rooms. Highly recommended 😊👍
Stayed 2 nights in Oct 2024

8/10 Good

Lisa

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Excellent speedy service...
Stayed 1 night in Oct 2024

6/10 Okay

Dennis

Liked: Property conditions & facilities
Disliked: Cleanliness
The Quest is centrally located and close to places . What was wrong is the room was not serviced even after I rang reception and told them at 2.00pm the room had not been done.Reception said it would be soon.On our return 7.00pm ,it still had NOT been serviced. The bed was up against a wall and to get in and out you had to climb over the other person
Stayed 2 nights in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Olivia

Stayed 2 nights in Jul 2024

10/10 Excellent

Ming-Chang

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

J

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

maryam

Stayed 2 nights in Jun 2024

8/10 Good

Ricky

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ronil

Travelled with family
Liked: Amenities
Perfect location
Stayed 2 nights in Jun 2024

6/10 Okay

Alan John

Travelled with group
Liked: Amenities
there were 2 single people staying ,2 Cards would have been handy,instead of gettin rung up at 2 in the morning to let the latter and other person in.
Stayed 1 night in Jun 2024

8/10 Good

Amanda

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room size was excellent, just not a fan of the zipped together beds. Great location.
Stayed 1 night in Jun 2024

10/10 Excellent

Chavaughn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Chavaughn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

CINTYA

Stayed 2 nights in Apr 2024

8/10 Good

Gina

Liked: Cleanliness, property conditions & facilities
Love the location. Straight across the road from Star bucks and the shopping centre. Free access to a gym sold me. Only problem was the rubbish from the previous guests was not removed from the toilet bins, or the kitchen bins, There was a change of towels the next day, but sloppy bed remake. So probably cleanliness wasn't great to some degree.
Stayed 2 nights in Apr 2024

6/10 Okay

Anthony

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Update you description please. Expedia advertised free parking (one of my reasons for choosing this hotel). When I arrived and asked where to park I was told to use street parking. When I showed the property description clearly stating free parking, I was told Expedia was wrong and although they had free parking it was 'subject to availability'. I checked their carpark and saw that they were leasing many of the parks (empty with tow-away signs) leaving few for guests, all full.
Stayed 1 night in Apr 2024

2/10 Terrible

Ken

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We had to change rooms when we got there as first one smelt. The second room was hardly any better mainly because you cannot open any windows for ventilation. The cooking equipment was appalling. The saucepan handle was so loose that almost came off in my hand.... dangerous! It looked like the building design meant that you could not open windows in any of the rooms. We have stayed in other Quest properties but this one was the worst by some way. We booked 4 nights and left after 2 and they even refused to give us exactly half the amount back. Very poor.
Stayed 4 nights in Mar 2024

6/10 Okay

caroline

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Apartment was not cleaned properly lots of dust on skirting board's and bathroom tiles. Sofa bed full of crumbs and a paper clip. I would not have been happy if we had needed to use the sofa bed. Furniture needs replacing whole place could do with a refurbishment i have photos if needed
Stayed 3 nights in Apr 2024