Ace Hotel Brooklyn

4.0 star property

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Photo gallery for Ace Hotel Brooklyn

Front of property
Suite, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished
Reception
Reception
Double Room | Minibar, in-room safe, individually decorated, individually furnished

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
252 Schermerhorn St, Brooklyn, NY, 11217
  • Brooklyn Academy of Music
    ‪6 min walk‬
  • Barclays Center Brooklyn
    ‪11 min walk‬
  • Brooklyn Bridge Park
    ‪19 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪54 min drive‬

Room options

Room (Small)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Double Room

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room (Medium)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, Accessible (Medium)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room (Medium Skyline)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Ace Hotel Brooklyn

Luxury hotel with fitness centre and 24-hour front desk
A fitness centre, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and wedding services. Change of towels is available on request
Ace Hotel Brooklyn offers 287 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes and complimentary toiletries.

This Brooklyn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at Ace Hotel Brooklyn. During your stay, you'll be within walking distance of Barclays Center Brooklyn. Features include free WiFi in public areas, plus a gym and a bar.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have really good things to say about the accommodation, from the overall comfort and cleanliness to the comfy beds and spaciousness
  • 11 minutes by foot from Barclays Center Brooklyn and a 3-minute drive from Prospect Park
  • Dogs welcome for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury Ace Hotel Brooklyn also features a fitness centre, concierge services, and room service (during limited hours).

This 4-star Brooklyn hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Awards and affiliations

Ace Hotel Brooklyn is listed in the 2022 Condé Nast Traveller Hot List.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Evening entertainment
  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (152 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 15 per person
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ace Hotel Brooklyn Hotel
Ace Hotel Brooklyn Brooklyn
Ace Hotel Brooklyn Hotel Brooklyn

Ace Hotel Brooklyn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 887 out of 1146 reviews
Rating 8 - Good. 174 out of 1146 reviews
Rating 6 - Okay. 50 out of 1146 reviews
Rating 4 - Poor. 19 out of 1146 reviews
Rating 2 - Terrible. 16 out of 1146 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
fun hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Valentina

Stayed 1 night in Nov 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great besides the rooms. The lobby is great place to hangout and enjoy some food.
Stayed 1 night in Nov 2024

8/10 Good

Richard, New York

Liked: Cleanliness
Nice hotel
Stayed 4 nights in Nov 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As usual, all the staff, especially the front desk was exceptional - welcoming, friendly and helpful!
Stayed 1 night in Nov 2024

10/10 Excellent

Kerwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great place to stay
Stayed 2 nights in Nov 2024

8/10 Good

AUTUMN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights in Bk
For the most part, I enjoyed my stay. Some of the rooms have radios/guitars and my neighbors took advantage of them. Loudly in the middle of the night. I called the front desk and they were helpful in getting them to quiet down. The walls seem to lack adequate soundproofing so keep that in mind if you’re a light sleeper/hear everything. I pack earplugs for that reason. The room was clean and you can tell the property is well maintained. Staff at checkin/checkout were welcoming and helpful. The Lobby area is great for drinks and lounging. Can get crowded at times, but overall a nice vibe. I liked the As You Are restaurant on site. Wait staff were wonderful and attentive. Everything I ate was really good. During the course of my stay I had breakfast, lunch, & dinner at least once and each time the experience was consistently good. I’d recommend and would stay again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Nov 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms, lobby and staff!
Stayed 2 nights in Nov 2024

10/10 Excellent

Carleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Adrienne

Stayed 3 nights in Oct 2024

8/10 Good

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Ciwing

Stayed 2 nights in Oct 2024

10/10 Excellent

Nikolai, Bethlehem

Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby/ bar area was so much fun !
Stayed 2 nights in Nov 2024

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Great property! Friendly staff
Stayed 2 nights in Nov 2024

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience all aroumd’
Stayed 1 night in Nov 2024

10/10 Excellent

Tapeceia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Stay
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Natalie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We stayed two nights here, I was surprised how clean and modern this hotel is. Check in was easy, had great stay, staffs are friendly. I lowered my rating the staff at my checkout she had very cocky attitude which spoiled whole image of this nice hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen, Pine Plains

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and central to many great parts of Brooklyn. Would definitely stay again.
Stayed 1 night in Nov 2024

6/10 Okay

Catherine

Stayed 2 nights in Oct 2024