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Ace Hotel Brooklyn

4.0 star property

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Photo gallery for Ace Hotel Brooklyn

Reception
Front of property
Double Room | Minibar, in-room safe, individually decorated, individually furnished
Reception
Room (Medium Skyline) | Minibar, in-room safe, individually decorated, individually furnished

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
252 Schermerhorn St, Brooklyn, NY, 11217
  • Barclays Center Brooklyn
    ‪11 min walk‬
  • Wall Street
    ‪6 min drive‬
  • Brooklyn Cruise Terminal
    ‪6 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪54 min drive‬

Room options

View all photos for Room (Small)

Minibar, in-room safe, individually decorated, individually furnished

Room (Small)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, individually decorated, individually furnished

Double Room

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Medium)

Minibar, in-room safe, individually decorated, individually furnished

Room (Medium)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible (Medium)

Minibar, in-room safe, individually decorated, individually furnished

Room, Accessible (Medium)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Medium Skyline)

Room (Medium Skyline) | Minibar, in-room safe, individually decorated, individually furnished

Room (Medium Skyline)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Minibar, in-room safe, individually decorated, individually furnished

Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

EVEN Hotel Brooklyn by IHG

  • Pet-friendly
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, (1315)
The price is €507
for 1 room
includes taxes & fees
10 May - 11 May
EVEN Hotel Brooklyn by IHG

About this property

Ace Hotel Brooklyn

Luxury hotel with fitness centre and 24-hour front desk
A fitness centre, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and wedding services. Change of towels is available on request
Ace Hotel Brooklyn offers 287 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes and complimentary toiletries.

This Brooklyn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at Ace Hotel Brooklyn. During your stay, you'll be within walking distance of Barclays Center Brooklyn. Features include free WiFi in public areas, plus a gym and a bar.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have really good things to say about the accommodation, from the cleanliness and comfy beds to the overall comfort and spaciousness
  • 11 minutes by foot from Barclays Center Brooklyn and a 3-minute drive from Prospect Park
  • Dogs welcome for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury Ace Hotel Brooklyn also features a fitness centre, concierge services, and room service (during limited hours).

This 4-star Brooklyn hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Awards and affiliations

Ace Hotel Brooklyn is listed in the 2022 Condé Nast Traveller Hot List.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Evening entertainment
  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (152 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 15 per person
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ace Hotel Brooklyn Hotel
Ace Hotel Brooklyn Brooklyn
Ace Hotel Brooklyn Hotel Brooklyn

Ace Hotel Brooklyn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 931 out of 1199 reviews
Rating 8 - Good. 180 out of 1199 reviews
Rating 6 - Okay. 52 out of 1199 reviews
Rating 4 - Poor. 19 out of 1199 reviews
Rating 2 - Terrible. 17 out of 1199 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great vibe with friendly staff

Loved Ace Hotel. Great location to enjoy Brooklyn. Staff and amenities were fabulous. Will definitely come back
Stayed 4 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great place to stay. Clean, quiet, and close to attractions.
Stayed 1 night in Jan 2025

10/10 Excellent

NELS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Might be the only NYC hotel I stay at now

The location is in a great part of Brooklyn. Access to many MTA lines to get to Manhattan, Queens, as well as Brooklyn restaurants, bars, parks, museums. Staff were all friendly, attentive, and helpful with suggestions and services.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Rhonda, Huntington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

2/10 Terrible

Joey

Disliked: Staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

Carla

Liked: Amenities
Loved the beds. Decent sexed room. Best part is the parking garage across the street. Very convenient if you have a rental car. Will be staying here again!
Stayed 3 nights in Jan 2025

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Brooklyn

We lived in Brooklyn for a long time but moved away a few years ago. We visit at least 2x per year and always stay at the Ace.
Stayed 3 nights in Jan 2025

10/10 Excellent

Barbara, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, good size rooms, nice vibe
Stayed 2 nights in Jan 2025

10/10 Excellent

hans georg, Santiago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lobby is Incredible!!! The soft light in all common areas and the rooms superb!!
Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and comfortable rooms. Thanks for being so wonderful to my service dog, Vino
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen Rauri

Liked: Staff & service, property conditions & facilities
.
Stayed 3 nights in Jan 2025

8/10 Good

Nicole, Brooklyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent! So friendly and accommodating. Room was clean enough - though I do wish sheets could be changed more often :) All in all a great stay and I'd recommend.
Stayed 3 nights in Jan 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze. Isai and Mike in the bar, were Awesome!
Stayed 4 nights in Jan 2025

4/10 Poor

Aubrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This fellow brooklynite HATES THIS HOTEL

Room was terribly smaller than advertised. Room like worn and lack freshness as if I’m staying at a friend’s out rather than staying at a hotel that I paid over $300 for. The AC unit barely work in terms of heat. Hot water barely worked in the shower and the most annoying (and no it’s not the crappy record player with terrible records that was so scratched up that it was barely playable), it was the random fire alarm blaring in the middle of the night. The only positive thing is that the hotel is in center downtown Brooklyn but the amenities at this hotel was trash and the concierge’s demeanor over compensates for the trash experience of the hotel overall. This hotel reminds me why I hate gentrification in Brooklyn and NYC overall. The hotel has a crappy hipster attitude with a poor eye for customer service. We don’t need an hipster art exhibit, we need a hotel that is comfortable to stay in for the price we pay. For a hotel that is an “ace”, the hotel was just a flop. Do better.
Stayed 1 night in Jan 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Emma

Stayed 3 nights in Jan 2025

4/10 Poor

Shaun

Stayed 5 nights in Jan 2025

10/10 Excellent

helaina

Stayed 1 night in Jan 2025

10/10 Excellent

helaina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff was super friendly. Easy to check in/ check out. Room was VERY VERY VERY quiet. I LOVE THE DECOR....SOLID!
Stayed 1 night in Jan 2025

10/10 Excellent

Qasim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Shaun

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Not worth it.

Don’t bother paying for the skyline room because you will be facing directly into another unit. Fire alarms went off 3 mornings in a row before 8 am so so much for getting any rest.
Stayed 1 night in Jan 2025

10/10 Excellent

Allen

Stayed 2 nights in Jan 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great location, lovely view of Statue of Liberty but no coffee in tthe room and bathroom lighting was a bit dingy and could be improved. But otherwise it was great.
Stayed 2 nights in Jan 2025