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Westgate New York Grand Central

4.0 star property

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Photo gallery for Westgate New York Grand Central

Luxe Queen Room | Egyptian cotton sheets, premium bedding, in-room safe, desk
Property entrance
Lobby
Suite, 1 Bedroom, Balcony (Luxe, King) | Terrace/patio
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • Parking available

Explore the area

Map
304 E 42nd St, New York, NY, 10017
  • Grand Central Terminal
    ‪7 min walk‬
  • Times Square
    ‪18 min walk‬
  • Empire State Building
    ‪19 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪27 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Balcony (Luxe)

Room, 2 Queen Beds, Balcony (Luxe) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Balcony (Luxe)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (Luxe)

Room, 1 King Bed, Balcony (Luxe) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Balcony (Luxe)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Balcony (Luxe)

Balcony

Room, 1 Queen Bed, Balcony (Luxe)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxe Queen Room

Luxe Queen Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxe Queen Room

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxe King Room

Luxe King Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxe King Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxe Two Double Beds

Luxe Two Double Beds | Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxe Two Double Beds

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony (Luxe, King)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Balcony (Luxe, King)

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxe King Suite

Luxe King Suite | Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxe King Suite

  • 31 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Luxe Two Queen Beds

Luxe Two Queen Beds | Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxe Two Queen Beds

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxe 1-Bedroom King Suite

Luxe 1-Bedroom King Suite | Living area | 51-inch LED TV with cable channels, TV

Luxe 1-Bedroom King Suite

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxe One-Bedroom Queen Suite

Luxe One-Bedroom Queen Suite | Living area | 51-inch LED TV with cable channels, TV

Luxe One-Bedroom Queen Suite

  • 31 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

Similar properties

Lobby

Hyatt Grand Central New York

  • Spa
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very good, (4943)
The price is €274
for 1 room
includes taxes & fees
10 May - 11 May
Hyatt Grand Central New York

About this property

Westgate New York Grand Central

Tudor hotel with 24-hour fitness centre and 24-hour front desk
This smoke-free hotel features a 24-hour fitness centre, a bar/lounge and a coffee shop/cafe. Additionally, valet parking, a microwave in a common area and a business centre are on-site. Change of towels is available on request
Westgate New York Grand Central offers 300 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 51-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at Westgate New York Grand Central. During your stay, you're just a quick walk from Grand Central Terminal. You'll find features such as a 24-hour gym, a bar and a coffee shop/cafe.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at Tudor City Marketplace, a coffee shop that serves American cuisine
  • To-go breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 7 minutes by foot from Grand Central Terminal and a 2-minute drive from Empire State Building
  • Dogs welcome for a fee (restrictions apply)
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre, a meeting room, and limo/town car service are available.

Event space at this hotel measures 400 square feet (37 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Westgate New York Grand Central. Parking is available for a fee. A complete renovation of Westgate New York Grand Central was completed in June 2021.

This Tudor New York hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 11:00 AM.
Tudor City Marketplace – This coffee shop specialises in American cuisine and serves breakfast, lunch and light fare. Guests can enjoy drinks at the bar.
Tuder City Tavern – On-site lobby lounge. Happy hour is offered. Open daily.

Languages

Chinese (Mandarin), English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: High-speed internet

Parking and transport

  • Limo/town car service
  • Valet parking on site (USD 92 per day)

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Tuder City Tavern
  • Tudor City Marketplace

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Shared microwave

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 400 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 51-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night
  • Resort fee: USD 40.16 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room bottled water
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10 to 20 per person
  • Valet parking fee: USD 92.00 per day
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property will place a credit card authorization for USD 50 per night for any bookings where payment for the stay will be made on site instead of at the time of booking.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

East Manhattan Hilton
Hilton East Manhattan
Hilton Hotel
Hilton Hotel East Manhattan
Hilton New York Grand Central Hotel
Hilton Manhattan East Hotel New York City
Tudor Hotel New York City
Hilton Manhattan East Hotel New York
Hilton Manhattan East New York
Hilton Grand Central Hotel
Westgate New York City Hotel
Westgate New York Grand Central Hotel
Westgate Grand Central Hotel
Westgate Grand Central
Hotel Westgate New York Grand Central New York
New York Westgate New York Grand Central Hotel
Hotel Westgate New York Grand Central
Westgate New York Grand Central New York
Hilton Manhattan East
Westgate New York City
Hilton New York Grand Central
Westgate New York Central
Westgate York Central York
Westgate New York Grand Central Hotel
Westgate New York Grand Central New York
Westgate New York Grand Central Hotel New York

Westgate New York Grand Central Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1637 out of 2579 reviews
Rating 8 - Good. 583 out of 2579 reviews
Rating 6 - Okay. 192 out of 2579 reviews
Rating 4 - Poor. 85 out of 2579 reviews
Rating 2 - Terrible. 82 out of 2579 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were well kept. It is beautifully decorated. Beds are cozy and the staff made our stay extraordinary
Stayed 1 night in Jan 2025

6/10 Okay

Matt

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Just not great. This was our second trip to NYC and we thought it'd be fun to stay somewhere different...but man, we didn’t expect to be close to nothing!? It's Manhattan!? Staff was rude at every meeting and the resort fee is confusing since there are not resort amenities. With so many choices - I would definitely not choose this one.
Stayed 4 nights in Jan 2025

8/10 Good

Roswitha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The balcony was a nice tough to sit out and listen to the city. Quick walk to grand central. Close to 5th Ave and time square. Not a lot of food in the immediate area but there are lots of choices within walking distance.
Stayed 3 nights in Jan 2025

8/10 Good

Livan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Avishek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It’s nice and safe
Stayed 4 nights in Nov 2024

8/10 Good

Julieta Narda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Eduardo

Stayed 3 nights in Dec 2024

10/10 Excellent

William Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Carley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Janessa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 5 nights in Nov 2024

10/10 Excellent

Juleidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safe, clean area, everything was at a walkable distance
Stayed 3 nights in Jan 2025

8/10 Good

Kym

Travelled with family
Liked: Cleanliness, staff & service
The property is nice and convenient and a reasonable size for midtown NYC. The staff were nice - in particular Freddie the doorman is an excellent ambassador for the hotel. I was a little taken aback by the 'resort fee' - which they argue is for water (we received one small bottle each on day one for a three day stay) and the gym. We were thrown out of the gym, claiming the children (8 and 10 years old) were too young to be there. This is despite the fact it was -10 Celsius outside and we needed the children to get some energy out (they were with a responsible adult). I commonly use gyms with the children all around the world, so this was surprising. I am used to paying a resort fee when there are amenities (like a pool), but this was a bit much. They should just charge more for the room.
Stayed 3 nights in Jan 2025

8/10 Good

Tiffany

Liked: Amenities, property conditions & facilities
Rooms small ,drinks extremely high,location good able to walk on foot if need be.
Stayed 5 nights in Jan 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, convenient and friendly service. Room is NYC typical small but perfect.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine

It was okay, nothing to really write home about. Location was alright and the hotel was clean and decorated well - but our bed was like a pull out and very squeaky and the tv programming was very outdated.
Stayed 1 night in Jan 2025

10/10 Excellent

Nathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean, the room was spatious, fixtures are new.
Stayed 2 nights in Jan 2025

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always friendly, and the facilities are exceptional
Stayed 1 night in Jan 2025

10/10 Excellent

William, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at the hotel for 4 nights in January 2025 and was glad I chose it. The front desk at check-in was congenial and efficient and answered the few questions I had and allowed me to check-in early. My room was well arranged, very clean and up to date. I really appreciated that the windows had two blinds: one for total blackout darkness and another more sheer to allow light in but still provide privacy. The bed was very comfortable, the bathroom was very clean, too, and had good water pressure and plenty of hot water. Wi-Fi was quick and stable. The only negative was sound penetration of the room. The door allowed more noise than I expected to come in whenever anyone left or returned to the room next door. Happily they weren't coming at odd hours so there was no real impact on the quality of my stay. Similarly with the sound of water from, I assume, the shower running in the room above or adjacent to my own. It was surprisingly obvious but, again, not at times that impacted my sleep, etc. Another complaint not about the room but about hotel policy is the ridiculous "resort" fee. The Westgate is a fine hotel and I enjoyed my stay immensely but a $40US non-optional fee is ridiculous, especially since it only covers bottled water, wi-fi and the fitness centre. In 2025 wi-fi isn't a luxury at a hotel, it's as basic a feature as a bed and shower. The Westgate is a fine hotel and shouldn't have to resort to sham resort fees. Still, I had a great stay and would stay again.
Stayed 4 nights in Jan 2025

10/10 Excellent

Adrianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, the staff, the room, everything. Looking forward to stay there again.

6/10 Okay

Jamie L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Phillip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jan 2025

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, property conditions & facilities
W
Stayed 2 nights in Jan 2025