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Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel

Egyptian cotton sheets, premium bedding, minibar, in-room safe
Bar (on property)
Indoor pool
Exterior
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar

Explore the area

Map
Hawthorne Square, Forth Street, Newcastle-upon-Tyne, England, NE1 3SA
  • Castle Keep
    7 min walk
  • O2 Academy Newcastle
    9 min walk
  • Eldon Square Shopping Centre
    10 min walk
  • Newcastle (NCL-Newcastle Intl.)
    16 min drive

Room options

View all photos for Premium Room, 1 King Bed (Club Floor)

Premium Room, 1 King Bed (Club Floor) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed (Club Floor)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Club Floor)

Room, 2 Double Beds (Club Floor) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Double Beds (Club Floor)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Club lounge access (Lounge Access)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Club lounge access (Lounge Access)

  • 27.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access (Lounge Access)

Suite, 1 Bedroom, Club lounge access (Lounge Access) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Club lounge access (Lounge Access)

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room

  • 27.5 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed

  • 27.5 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Minifridge)

Standard Room, 2 Double Beds (Minifridge) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Double Beds (Minifridge)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed (Separate Bath)

Standard Room, 1 Queen Bed (Separate Bath) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed (Separate Bath)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access (Lounge Access)

Junior Suite, 1 King Bed, Club lounge access (Lounge Access) | Room amenity

Junior Suite, 1 King Bed, Club lounge access (Lounge Access)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub

Standard Room, 1 Queen Bed, Accessible Bathtub | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Accessible Bathtub

  • 27.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Double Rain Shower)

Standard Room, 1 Queen Bed (Double Rain Shower) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed (Double Rain Shower)

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Club lounge access

Standard Room, 1 Queen Bed, Club lounge access | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Club lounge access

  • Sleeps 2
  • 1 Queen Bed

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The price is €103
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includes taxes & fees
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About this property

Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel

Eco-certified hotel with full-service spa and fitness centre
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel offers 251 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Mineral House has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel. During your stay, you're just a quick walk from Genting Casino Newcastle. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to facials, hot stone massages or body treatments at Mineral House
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 15-minute walk of Castle Keep and Eldon Square Shopping Centre
Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 3003 square feet (279 square metres) and includes a conference centre. A fitness centre, a sauna, and spa services are also featured at the eco-certified Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 11 AM.
Hawthorn Restaurant – This restaurant only serves breakfast.
The Gin Bar – This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 12 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11 AM on weekends; GBP 18.95 for adults and GBP 9.47 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hawthorn Restaurant
  • The Gin Bar

Things to do

  • Full-service spa
  • Golf
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (3,003 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.95 for adults and from GBP 9.47 for children
  • Nearby parking fee: GBP 12 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Crowne Plaza Newcastle - Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter Hotel
Crowne Plaza Newcastle Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle - Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter an IHG Hotel
Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel Hotel

Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1003 reviews" "
Rating 8 - Good. 227 out of 1003 reviews" "
Rating 6 - Okay. 80 out of 1003 reviews" "
Rating 4 - Poor. 50 out of 1003 reviews" "
Rating 2 - Terrible. 33 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Lovely hotel. Great location. Clean comfortable rooms. Friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable
Stayed 1 night in Sep 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel not easy to find but used mainly by stag and hen parties.
Stayed 1 night in Sep 2024

8/10 Good

Pauline

Stayed 3 nights in Sep 2024

8/10 Good

Oreva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Crowne plaza new castle
The stay started with an awkward experience where I was given the wrong room. Efforts to change the room were not friendly at all and I was delayed for a while. After calls to hotel.com for intervention, I was later promised a better room and this they did after 2 days. The hotel experience was however very nice as the food was excellent and the team of workers were very helpful. It was eventually a very good experience
Stayed 5 nights in Aug 2024

10/10 Excellent

Josh

Stayed 2 nights in Sep 2024

6/10 Okay

Liam

Stayed 3 nights in Aug 2024

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked one night as we needed a place to stay close to the train station. This place served the purpose nicely. It isn't anything extraordinary and breakfast could have been a little nicer but I would stay here again if I needed to.
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect and go to this crowne plaza Newcastle Stephenson quarter for a break everytime visiting Newcastle or for just an overnight break when nearby. Thank you will be back again. 5***** every visit.
Stayed 1 night in Sep 2024

10/10 Excellent

Riley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here often for work, love the gin bar, pool and gym :)
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Sandrine

Travelled with group
My friend’s room was not cleaned on the second day of our stay. Breakfast very poor.
Stayed 3 nights in Aug 2024

6/10 Okay

Mark

Stayed 1 night in May 2024

10/10 Excellent

YONG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

James

Stayed 1 night in Aug 2024

10/10 Excellent

Ugo

Stayed 3 nights in Jun 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very happy with our choice.
The hotel is located behind the Newcastle railway station and was walkable with luggage, albeit better to come through the underpass to the right as you leave the station to reduce climbs. The hotel was very nice and notwithstanding we came in on a lunchtime train, they had a room available for immediate checkin. Our room was spacious, including a nice bathroom wit( an excellent shower. Breakfast choices were excellent and we enjoyed our breakfasts. Our only minor negative were the staff behind the bar in the Gin Bar who had to be prompted to get service.
Stayed 1 night in Aug 2024

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing bad to say
Stayed 2 nights in Aug 2024

8/10 Good

Timothy

Stayed 2 nights in Aug 2024

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel 10/10
Amazing stay, one of the most comfortable hotels I’ve ever stayed in! So well located for Newcastle and train up to Edinburgh yet situated in a quiet area only 5mins walk into town. Breakfast was plentiful and of good quality. Staff were very friendly, special mention to Dawn who cleaned our room, she is a credit to your company! Can’t wait to return.
Stayed 3 nights in Aug 2024

8/10 Good

Regimantas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024