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Hilton Newcastle Gateshead

4.0 star property

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Photo gallery for Hilton Newcastle Gateshead

Reception
Exterior
Reception
Lobby
Executive Suite, 1 King Bed, Club lounge access | In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Bar
  • Room service

Explore the area

Map
Bottle Bank, Gateshead, England, NE8 2AR
  • The Glasshouse
    ‪4 min walk‬
  • Quayside
    ‪11 min walk‬
  • St. James' Park
    ‪3 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, Business Lounge Access

Executive Room, Club lounge access | In-room safe, desk, laptop workspace, blackout curtains

Executive Room, Business Lounge Access

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | View from room

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed (Plus)

Executive Room, 1 King Bed (Plus) | Living area | Flat-screen TV, pay films, MP3 dock

Executive Room, 1 King Bed (Plus)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 Queen Bed, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed, Business Lounge Access

Executive Suite, 1 King Bed, Club lounge access | Living area | Flat-screen TV, pay films, MP3 dock

Executive Suite, 1 King Bed, Business Lounge Access

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 Double Bed

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Queen Bed, Balcony

Executive Room, 1 Queen Bed, Balcony | In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 Queen Bed, Balcony

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout curtains

Family Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Delta Hotels by Marriott Newcastle Gateshead

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.5 out of 5, Wonderful, (391)
The price is €123
for 1 room
includes taxes & fees
22 Mar - 23 Mar
Delta Hotels by Marriott Newcastle Gateshead

About this property

Hilton Newcastle Gateshead

Hotel with a health club, near St. James' Park
Along with an indoor pool, this hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Hilton Newcastle Gateshead offers 254 accommodations with MP3 docking stations and laptop-compatible safes. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This Gateshead hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Our customers tell us that they can't get enough of the helpful staff at Hilton Newcastle Gateshead. During your stay, you're just a quick walk from The Glasshouse. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • 11 minutes by foot from Quayside and a 3-minute drive from St. James' Park
Hilton Newcastle Gateshead offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 11 meeting rooms. Event space at this hotel measures 3365 square feet (313 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hilton Newcastle Gateshead. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Gateshead hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7:00 AM to 11 AM.
Windows on the Tyne – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Hindi, Hungarian, Italian, Polish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (GBP 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7:00 AM to 11 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Windows on the Tyne

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • 3,365 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Lift (110 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.00 per person
  • Covered self-parking fee: GBP 15 per night
  • Rollaway bed fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hilton Gateshead Newcastle
Hilton Newcastle
Hilton Newcastle Gateshead
Hilton Newcastle Gateshead Hotel
Hilton Newcastle Hotel Gateshead
Gateshead Hilton
Hilton Gateshead
Hilton International Gateshead
Hilton Newcastle Gateshead Hotel Gateshead
Hilton Newcastle Gateshead Hotel
Hilton Newcastle Gateshead Gateshead
Hilton Newcastle Gateshead Hotel Gateshead

Hilton Newcastle Gateshead Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 550 out of 1009 reviews
Rating 8 - Good. 264 out of 1009 reviews
Rating 6 - Okay. 101 out of 1009 reviews
Rating 4 - Poor. 57 out of 1009 reviews
Rating 2 - Terrible. 37 out of 1009 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

nicola burrows

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

4/10 Poor

nicola

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
we had the worst e learned on check in we had five rooms booked they could t find our rooms gave us four keys and disputed for over an hour that they didn't have the fifth booking the girls 50 th birthday we booked for had to wait for over an hour to get a room . the lady went round each room to se what she'd allocated to realise her self that the fifth room hadn't been given to us . we then had food and table reservations at above in the vermont of which we missed our reservation due to the check in nightmare so we were left without any food and missed our reservation . wouldn't stay here again !
Stayed 1 night in Nov 2024

10/10 Excellent

Roger

Stayed 1 night in Nov 2024

10/10 Excellent

L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Nicola

Travelled with family
Liked: Staff & service, property conditions & facilities
Definitely would not recommend this hotel. Stayed with my disabled mother for 3 nights couldn’t increase temperature in the room even after I reported it. First night room service was mediocre but extremely expensive. Second day room wasn’t serviced at all had to ring and complain. Third day again room wasn’t serviced while we were out had to speak to person in corridor and ask for teabags milk etc. parking charge was expensive considering the car park was on site. Thought with it being the Hilton chain we would have received excellent service but obviously not!

10/10 Excellent

Margaret

Stayed 1 night in Aug 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always Fabulous
Another fantastic stay at Hilton Newcastle Gateshead. Service the usual exceptional standard, food and wine incredible. The only place we would stay when in toon!!
Stayed 1 night in Nov 2024

4/10 Poor

Martin

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Just a bit grotty and needs a refresh
Stayed 1 night in Nov 2024

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
One night stay for business, EV charging took a few attempts but once connected was fine. Easy check in and check out with good service all round.
Stayed 1 night in Nov 2024

10/10 Excellent

Lee

Stayed 1 night in Nov 2024

6/10 Okay

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
The reception staff misinformed us about afternoon tea. Also incorrect about room payment when the room was already prepaid. Stayed in an Executive Room however there were noplug points near the bedside tables, No mirror over the dressing table and the one long mirror that was in the room was in a dark spot.
Stayed 1 night in Nov 2024

8/10 Good

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly hotel, nice bar area and restaurant, although room was alittle tired
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, service and staff.
Stayed 2 nights in Oct 2024

6/10 Okay

Gill

Travelled with family
Liked: Staff & service
The hotel rooms are extremely dated and in need of updating. The furniture is chipped, no mini fridge in room (just a scraped cupboard where I assume there used to be one). Bathroom a little grotty.
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
We enjoyed our visit. In particular, the staff we met were all friendly and helpful. We look forward to coming again.
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff,very clean hotel
Stayed 1 night in Oct 2024

8/10 Good

Jonny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was VERY nice, views and comfort amazing, but the restaurant seemed to be very unfamiliar with the need for a a gluten-free menu. We had to go elsewhere for an evening meal.
Stayed 1 night in Oct 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent as usual. Just shame you have to pay to park though.
Stayed 1 night in Sep 2024

10/10 Excellent

Henning

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Excellent location, friendly staff
Stayed 1 night in Sep 2024

8/10 Good

Julia, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Anthony

Stayed 1 night in Sep 2024

4/10 Poor

M

Disliked: Staff & service, property conditions & facilities, room comfort
Tired. Mass catering. But good location.
Tired hotel. Queued for breakfast. Food was cold. Air con in room is noisy and ineffective. Concierge brought a fan which helped. On a positive note it's an easy walk across the bridge for a lively town centre.
Stayed 1 night in Sep 2024