Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel

Exterior
Indoor pool
Standard Room, 1 King Bed, Jetted Tub | Blackout curtains, iron/ironing board, rollaway beds, free WiFi
Point of interest
BBQ/picnic Area

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry

Explore the area

Map
10111 Niagara Falls Blvd, Niagara Falls, NY, 14304
  • Fashion Outlets of Niagara Falls
    3 min drive
  • Seneca Niagara Resort & Casino
    10 min drive
  • Aquarium of Niagara
    11 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    6 min walk

Room options

Standard Room

  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Leisure)

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

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About this property

Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel

Hotel with free breakfast, near Fashion Outlets of Niagara Falls
An indoor pool, a 24-hour fitness centre and self parking are available at this hotel. Free weekday breakfast and free WiFi in public areas are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel offers 87 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel gets high marks from our customers. During your stay, you'll be close to Fashion Outlets of Niagara Falls. Enjoy features like free WiFi in public areas, plus an indoor pool and a 24-hour gym.
  • Free buffet breakfast served on weekdays
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Just a 3-minute drive from Fashion Outlets of Niagara Falls and 10 minutes from Niagara Falls State Park
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served on weekdays. A terrace, a vending machine, and a picnic area are also featured at Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.
Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10.80 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 9:30 AM

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • In a state park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10.80 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Niagara Falls
Holiday Inn Express Niagara Falls
Holiday Inn Express Hotel Suites Niagara Falls
Inn Express Niagara Falls
Holiday Inn Express Hotel Suites Niagara Falls
Holiday Inn Express Hotel Suites Niagara Falls an IHG Hotel
"Holiday Inn Express Hotel Suites Niagara Falls an IHG Hotel"

Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 380 out of 1000 reviews" "
Rating 8 - Good. 302 out of 1000 reviews" "
Rating 6 - Okay. 151 out of 1000 reviews" "
Rating 4 - Poor. 82 out of 1000 reviews" "
Rating 2 - Terrible. 85 out of 1000 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

James, Schenectady

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 1 night in Aug 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

shela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property and location is good.
Stayed 2 nights in Aug 2024

8/10 Good

aura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy, quiet, easy to find, short distance to great shopping, close to downtown, friendly, helpful staff, yummy breakfast! Would definitely stay here again, thank you,Nick!
Stayed 1 night in Aug 2024

2/10 Terrible

Thovev

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
it’s a big mistake to book to this Holiday express, the couch have a hole underneath the full out bed, there is poor hot water, and worst part is my daughter woke me up @4am bc there is a bed bugs crawling in the bathroom floor. so i supposed to stay 3-nights but i told the manager i can’t stay no more and the price per night is ridiculous
Stayed 3 nights in Aug 2024

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A good location for cross border shopping using the Lewiston bridge. Close to fashion outlets, grocery stores and restaurants. Free, ample parking. Express check out. Good free breakfast with good coffee and hot and cold food options.
Stayed 1 night in Aug 2024

8/10 Good

Kaloutie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

sherylle

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

8/10 Good

JOSE LUIS

Liked: Cleanliness, staff & service
Joche65
Was good except on the last night because we have a noise people next to our room . I can believe the manager do not have any respectful time note or restrictions on Fitness room specifically after 10:00 pm . I know the hotel was full but they need to take care about it specially when you need to relax and be ready to travel on next day .
Stayed 4 nights in Jul 2024

10/10 Excellent

JIULE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Venkata

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I didn't like the property and they gave wheel axis room which is worst and smell and the bath room smelled like urinals passed and not cleaned. Worst experience and I never book thru the Expedia this is last time I don't get justice for the stay. Expecting call from Expedia else I am going to cancel my credit card transaction for this reservation.
Stayed 2 nights in Jul 2024

2/10 Terrible

vivek

Travelled with family
Disliked: Staff & service, property conditions & facilities
We reached the hotel 3:00pm, but the room is not ready.its okay they need to clean the room. But the reception they don’t treat us as good way
Stayed 1 night in Jul 2024

8/10 Good

Monico

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Raymond

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
We only stayed one night. Check in was easy & the chap on the desk was very friendly & helpful. The room was clean, bed excellent. The bathroom has a few dirty spots in the corners. Needs a thorough scrubbing. Great breakfast included.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely awful
Hotel .com screwed my reservations up and will not refund my money that’s pretty rotten of them I work hard for my money.Not for cheaters like hotel. Com
Stayed 3 nights in Jul 2024

4/10 Poor

Nataliia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was too much dust everywhere. One more thing It was unexpecting is the dirty bed sheets full of hair. The water in the pool wasn't clean. The variety of food was poor enough. But the staff were friendly and nice.
Stayed 2 nights in Jul 2024

4/10 Poor

Iryna

Liked: Staff & service
Disliked: Property conditions & facilities
We are very disappointed. Swimming pool was extremely dirty, filtration system was not working. There was used small shampoo cans half used, missing towel. Room furniture drawers were dusty. Breakfast was ok, but nothing like on the pictures and for the price this was a poor experience.
Stayed 2 nights in Jul 2024

8/10 Good

Stephen

Good
Stayed 1 night in Jul 2024

4/10 Poor

George

Room air conditioner didn’t work. Out dated bathroom and items in room.
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
People were talking so loud outside my room and I sometimes wake up from my sleep at night because of the loud opening and closing of the other rooms door. I was on the first floor and I chose it so I could be easy coming in and out of my room which I regretted it. Over all I was not satisfied.
Stayed 2 nights in Jul 2024

10/10 Excellent

Assaf

Stayed 1 night in Jul 2024

6/10 Okay

Reona

Liked: Staff & service
Disliked: Cleanliness
It was a experience
Stayed 2 nights in Jul 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Ryan

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The room was full of bugs flies and the washroom was dirty and horrible looking
Stayed 1 night in Jul 2024