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Holiday Inn Express Hotel & Suites Niagara Falls by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Niagara Falls by IHG

Room
Room
Pool
Meeting facility
Room

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

Map
10111 Niagara Falls Blvd, Niagara Falls, NY, 14304
  • Fashion Outlets of Niagara Falls
    ‪3 min drive‬
  • Seneca Niagara Resort & Casino
    ‪11 min drive‬
  • Rainbow Bridge
    ‪12 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub | Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Suite, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Similar properties

Lobby

Best Western Summit Inn

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1182)
The price is €84
for 1 room
includes taxes & fees
25 Mar - 26 Mar
Best Western Summit Inn

About this property

Holiday Inn Express Hotel & Suites Niagara Falls by IHG

Hotel with free breakfast, near Fashion Outlets of Niagara Falls
An indoor pool, a 24-hour fitness centre and self parking are available at this hotel. Free weekday breakfast and free WiFi in public areas are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Holiday Inn Express Hotel & Suites Niagara Falls by IHG offers 87 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Hotel & Suites Niagara Falls by IHG gets high marks from our customers. During your stay, you'll be close to Fashion Outlets of Niagara Falls. Enjoy features like free WiFi in public areas, plus an indoor pool and a 24-hour gym.
  • Free buffet breakfast served on weekdays
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Just a 3-minute drive from Fashion Outlets of Niagara Falls and 10 minutes from Niagara University
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express Hotel & Suites Niagara Falls by IHG offers its guests an indoor pool and a 24-hour fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served on weekdays. A terrace, a vending machine, and a picnic area are also featured at Holiday Inn Express Hotel & Suites Niagara Falls by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.
Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10.80 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • In a state park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10.80 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Niagara Falls
Holiday Inn Express Niagara Falls
Holiday Inn Express Hotel Suites Niagara Falls
Inn Express Niagara Falls
Holiday Inn Express Hotel Suites Niagara Falls
Holiday Inn Express Hotel Suites Niagara Falls an IHG Hotel
Holiday Inn Express Hotel & Suites Niagara Falls by IHG Hotel

Holiday Inn Express Hotel & Suites Niagara Falls by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 380 out of 1000 reviews
Rating 8 - Good. 298 out of 1000 reviews
Rating 6 - Okay. 150 out of 1000 reviews
Rating 4 - Poor. 85 out of 1000 reviews
Rating 2 - Terrible. 87 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Suzanne

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Learned a Lesson on relying on past experiences
Used to stay at this location years ago. Never again. Old and dated. Can’t believe I was charged for parking. I’ll be checking hotels.com it shouldn’t have been charged. Walls paper thin. Could heat the people talking next door. Very noisy. Pail in hallway full of water from a leak. So many new and nicer in the area. I chose because of past experiences never again.
Stayed 1 night in Dec 2024

2/10 Terrible

Md Al Amin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Hiten

Stayed 2 nights in Nov 2024

10/10 Excellent

Rasa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect
Stayed 1 night in Nov 2024

6/10 Okay

Sara

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It was quiet place. Friendly staff. Checked in then went out to dinner when we finally came back and got ready to go to sleep, we pulled the covers back, the bed appeared to not have been remade after the last guest….. top sheet was crumbled at the foot of the bed along with lint, crumbs and hair on the fitted sheet!
Stayed 2 nights in Nov 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was great and staff was amazing just felt a little run down but do believe they were getting ready to update the property little
Stayed 2 nights in Nov 2024

2/10 Terrible

Nicholas

There were roaches in the room as soon as we walked in
Stayed 2 nights in Nov 2024

10/10 Excellent

Scott

Stayed 2 nights in Oct 2024

8/10 Good

Pietro

Liked: Cleanliness, staff & service
Good stay! Value for money
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious. Front desk staff were very friendly and helpful. The breakfast was excellent
Stayed 1 night in Nov 2024

6/10 Okay

Nixon

Liked: Cleanliness, staff & service
Be careful with the bed bugs
Stayed 2 nights in Sep 2024

6/10 Okay

Stefanie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Don’t waste your money!
This has always been our go to place to stay when visiting Buffalo. The hotel has not been maintained well and is starting to look rundown. Our room had dirt in the corners and under the bathroom vanity. It did not feel like a clean place to stay. Our room had to be moved since there was no cleaner and the room we were supposed to have wasn’t clean. There were signs on multiple doors indicating rooms were not clean. Does not instill much confidence in the rest of the hotels cleanliness. We had booked a larger room for 5 people and bad 2 towlels. Had to go down to the front desk 3 times before the laundry was finished at almost 10 at night to get towels. Each time we went out of the hotel, front desk staff was outside the front door smoking so had to walk through that to get to your car. Definitely won’t be staying here again!!
Stayed 1 night in Oct 2024

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was just okay
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Terry

Stayed 1 night in Oct 2024

2/10 Terrible

Firdavs

Liked: Staff & service
Disliked: Property conditions & facilities
They change me $30.00
Stayed 1 night in Oct 2024

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Saying this hotel is mediocre would be an over statement. The room had new bedding (i think) and thats about it. The air conditioning unit looked like it has never been cleaned. Some items were dusted some weren't. IF the room was vacuumed it was main traffic area's only, there was still dust bunnies and other stuff on the floor.The bathroom, a clump of hair in the corner. Honesty I could go on, but id like to forget this stay even happened.
Stayed 2 nights in Sep 2024

2/10 Terrible

Shari

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty, disappointed stay.
Stayed 1 night in Sep 2024

8/10 Good

Saumil

Liked: Staff & service, amenities
Everything was as expected other than the charge for parking on premises
Stayed 2 nights in Sep 2024

2/10 Terrible

rene, north brunswick

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Aug 2024

2/10 Terrible

Harkirat

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in extremely bad condition. Bed sheets were extremely dirty. We even complained to the management, they said it was due for renovation. Then why was it open to us to cause us misery. Do whatever possible to get us a refund. My old parents almost slipped in washroom as the curtains in the washroom were not properly installed causing lot of water spilled in the washroom
Stayed 2 nights in Sep 2024

8/10 Good

Larissa

Stayed 1 night in Aug 2024

6/10 Okay

Alfa

Travelled with family
Liked: Staff & service
Disliked: Amenities
The room smelled very damp and the sofa bed looked very old. Staff were very nice and Breakfast was very good.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A highly recommended holiday in express
We came Friday Receptionist was very kind, lovely and she let us have the room an hour early. Room was clean best thing u dont need Any shampoo conditioner body soap overall was nice breakfast was great.
Stayed 1 night in Aug 2024