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Quality Hotel & Suites At The Falls

2.5 star property

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Photo gallery for Quality Hotel & Suites At The Falls

Exterior
Property amenity
Exterior
Interior entrance
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Pool
  • Pet-friendly
  • Breakfast included

Explore the area

Map
240 1st Street, Niagara Falls, NY, 14303
  • Conference Center Niagara Falls
    ‪2 min walk‬
  • Seneca Niagara Resort & Casino
    ‪3 min walk‬
  • Cave of the Winds
    ‪14 min walk‬
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Wingate By Wyndham Niagara Falls

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
3.7 out of 5, Good, (3016)
The price is €117
for 1 room
includes taxes & fees
21 May - 22 May
Wingate By Wyndham Niagara Falls

About this property

Quality Hotel & Suites At The Falls

Hotel with free breakfast, steps from Old Falls Street
Along with an indoor pool, this hotel has a restaurant and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, Access to hot tub and self parking. Housekeeping is available on request.
Quality Hotel & Suites At The Falls offers 206 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on request.

An indoor pool and Access to hot tub are on site.
Our customers tell us they can't get enough of Quality Hotel & Suites At The Falls's great location. During your stay, you're just a quick walk from Seneca Niagara Resort & Casino. Free breakfast, free WiFi in public areas and an indoor pool are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Old Falls Street and Niagara Falls Culinary Institute
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Quality Hotel & Suites At The Falls offers its guests an indoor pool and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Quality Hotel & Suites At The Falls. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Niagara Falls hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Legends Bar – On-site bar. Guests can enjoy drinks at the bar.
Papa John's – This restaurant specialises in American cuisine. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 19.95 per night)
  • Covered parking on site (USD 19.95 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Legends Bar
  • Papa John's

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per day, plus a one-time cleaning fee of USD 100.00
  • Only dogs are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay
  • 7 per cent destination fee will be charged.
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 19.95 per night (in/out privileges)
  • Nearby parking fee: USD 19.95 per night (60 ft away)
  • Pet fee: USD 30 per accommodation, per day plus a one-off USD 100.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Quality Hotel & Suites At The Falls Reviews

Reviews

6.8
Rating 10 - Excellent. 316 out of 1188 reviews
Rating 8 - Good. 286 out of 1188 reviews
Rating 6 - Okay. 250 out of 1188 reviews
Rating 4 - Poor. 180 out of 1188 reviews
Rating 2 - Terrible. 156 out of 1188 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Somawattie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in May 2025

4/10 Poor

Wiliam

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Property is outdated smells and dirty
Stayed 1 night in May 2025

8/10 Good

winfield

Travelled with family
Pool looked cloudy, & a lot of it was closed due to off season. But overall not to bad.
Stayed 3 nights in Apr 2025

8/10 Good

Terry

Liked: Staff & service
Disliked: Property conditions & facilities

Great location!

Great location for the falls and shopping! Papa John’s Pizza on site is awesome! Indoor Smoking lounge was appreciated!
Stayed 1 night in Apr 2025

10/10 Excellent

Alexis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t like was the parking , but other than that it was a great place to stay. The staff were very friendly and helpful.
Stayed 2 nights in Apr 2025

4/10 Poor

Matia

Disliked: Cleanliness, property conditions & facilities
The pictures show a very different hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to attraction. Staff welcoming and pleasant
Stayed 2 nights in Apr 2025

10/10 Excellent

Anshul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was great. Our closest had no clips to attach coat Hanger's. No closet with all my jackets. It did not get fixed. The next guest won't have a closet. Soda machine out of order. The boiler went down, cold shower and no hot tub. We planned the trip on using Hot tub after being cold and wet. Computer crash made keys a pain. Easter breakfast was very good. The staff were helpful and friendly.
Stayed 3 nights in Apr 2025

8/10 Good

Alondra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
It was nice for a short stay. Nice staff. Cleaning could be more detailed.
Stayed 2 nights in Apr 2025

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Parents drop their kids off at the pool area and go to the bar to drink. 2 people almost got into a fight as kids left unattended started to argue. Burger place closed early, around 8pm.
Stayed 2 nights in Apr 2025

8/10 Good

Juvenal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Good ubication and clean, bar was excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Cj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Was a perfect location for walk capability and the staff was very helpful. When I did have issues, they handled it.
Stayed 1 night in Mar 2025

6/10 Okay

Jorge, Hackensack

Travelled with family
Liked: Staff & service
resort is old building.
Stayed 1 night in Apr 2025

2/10 Terrible

crystal

Travelled with family
Disliked: Staff & service, property conditions & facilities
From the moment I checked in the lady at the front was very rude. The shower was very cold and the breakfast was not good either. I would never recommend this property to any one if it was free. I had a horrible experience
Stayed 1 night in Apr 2025

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Hotel as pretty clean. Fromt desk staff were very friendly and helpful. Loved the hot tub and pool. They were really busy in the evening. I took my daughter and friend for a girls night and we all had fun!
Stayed 1 night in Apr 2025

8/10 Good

Shanette

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, parking is hit or miss. Small lot for NF
Stayed 1 night in Mar 2025

2/10 Terrible

James

Disappointed

The power was out and so we could not stay there, but yet we were told we would not get a refund. It wasn’t our fault the power was out. I think that’s a very poor policy.
Stayed 1 night in Apr 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Excellent location. All good except $30/night for parking is outrageous.
Stayed 1 night in Apr 2025

8/10 Good

Robert

Travelled with partner
Liked: Staff & service
Good hotel. Reasonably priced. Excellent staff.
Stayed 1 night in Apr 2025

6/10 Okay

Tina

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Nice workers, not so nice stay.

The workers were amazing! Especially Gabriel! He was wonderful and always helpful. Room size was good. Walking distance to the falls! Now for the not so good. The tv was very small for the room size. There was no good channels on our tv. However my daughter stayed in a different room and had different tv channels. I was told she had direct tv and we had spectrum. The bed was HARD!! Very hard to sleep on. There was water damage on the ceiling. The bathrooms were so small. The bathtub was dirty. The pool was cold and the hot tub was broken. The hotel restaurants didn’t deliver to your room. The hallway smelled like weed from other guest even though it was a no smoking hotel. Noisy heaters. Thin walls. Breakfast consisted of sausage, scrambled eggs, waffles, pancakes, instant oatmeal, cereal, yogurt, toast, bagels, coffee and juice. It was ok for what it was. We are planning another visit it Niagara Falls but I think we will probably pick another hotel next time.
Stayed 2 nights in Apr 2025

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Marquise

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025