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Sheraton Niagara Falls

4.0 star property

Choose dates to view prices

Photo gallery for Sheraton Niagara Falls

View from property
Point of interest
Spa
Suite, 1 King Bed | Pillow-top beds, in-room safe, desk, blackout curtains
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Parking available

Explore the area

Map
300 3rd St, Niagara Falls, NY, 14303
  • Seneca Niagara Resort & Casino
    ‪4 min walk‬
  • Niagara Falls State Park
    ‪7 min walk‬
  • Maid of the Mist
    ‪10 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Pillow-top beds, in-room safe, desk, blackout curtains

Suite

  • 58 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed OR 2 Single Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living area | 42-inch TV with cable channels

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Pillow-top beds, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • 57.8 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Living area | 42-inch TV with cable channels

Suite, 1 Double Bed

  • Sleeps 7
  • 1 Double Bed

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

Seneca Niagara Resort & Casino

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.3 out of 5, Excellent, (3298)
The price is €128
for 1 room
includes taxes & fees
14 May - 15 May
Seneca Niagara Resort & Casino

About this property

Sheraton Niagara Falls

Hotel with 2 hot tubs, steps from Seneca Niagara Resort & Casino
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Sheraton Niagara Falls offers 391 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Niagara Falls. During your stay, you're just a quick walk from Seneca Niagara Resort & Casino. Enjoy features like an indoor pool, a restaurant and a 24-hour gym.
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Seneca Niagara Resort & Casino and 7 minutes on foot from Niagara Falls State Park
Sheraton Niagara Falls offers its guests 2 hot tubs, an indoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge.

A 24-hour business centre and 7 meeting rooms are available. Event space at this hotel measures 11153 square feet (1036 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Sheraton Niagara Falls. Parking is available for a fee.

This 4-star Niagara Falls hotel is smoke free.

For a fee, guests can enjoy a continental breakfast on weekdays from 7:00 AM and 11:00 AM.
Sheraton Niagara Falls has a restaurant on site.
Rainforest Cafe – This restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open selected days.
Starbucks Cafe – This café specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: High-speed internet

Parking and transport

  • Uncovered parking on site (USD 21.60 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekday continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 22 for adults and USD 22 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rainforest Cafe
  • Starbucks Cafe

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,153 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from 2 January 2025 to 10 April 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Destination fee: USD 9.95.
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 22 for adults and from USD 22 for children
  • Uncovered self-parking fee: USD 21.60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Falls Niagara Falls NY Hotel
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Niagara Falls NY
Sheraton Falls Niagara Falls
Sheraton At The Falls Hotel Niagara Falls
Sheraton Niagara Falls Hotel
Sheraton at the Falls Niagara Falls NY
Sheraton at the Falls
Sheraton Niagara Falls Hotel
Sheraton Niagara Falls Niagara Falls
Sheraton Niagara Falls Hotel Niagara Falls

Sheraton Niagara Falls Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 491 out of 1000 reviews
Rating 8 - Good. 236 out of 1000 reviews
Rating 6 - Okay. 135 out of 1000 reviews
Rating 4 - Poor. 70 out of 1000 reviews
Rating 2 - Terrible. 68 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Emmanouella

Stayed 1 night in Jan 2025

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2025

6/10 Okay

Jamie

Travelled with family
Liked: Staff & service, room comfort

Great pool, good hotel

Overall the stay was good. The pool is very nice. There are 2 hot tubs and neither were hot. The carpets in the room and hallway should be replaced. The toilet and shower could use some maintenance. The shower would be hot and get cold and the toilet would barely flush. The staff were friendly and helpful. This was out of the hotels control, but there were bus loads of hockey players and their families. The parents were tailgating in the hallways and the boys were wild. 2 young boys were fighting in the hall, parents no where to be found.
Stayed 2 nights in Jan 2025

2/10 Terrible

Angela

Disliked: Cleanliness, property conditions & facilities, room comfort

Worst stay ever

Got here in evening and noticed alot of kids, lady at front desk was awesome, she said if we had any problems with kids she would have security come help, first red flag security with guns at a hotel, i thought that was strange but continued to check in. Went upstairs to room and it was nice and big, bathroom was extremely small for a hotel. We came here for a weekend getaway and hot tub use, got myself ready and went down at 7:15 both hot tubs full of kids and parents, noticed a sign that said adult only from 9pm to 11pm. I come back at 9:05 to find the tub full of kid's still any way hotel did help with that but i had to have help bout 5 times in the lil time, kids were jumping and flipping in tubs parents were drinking and not helping the situation finally about 10:20 i got to have tub without kids in it, how ever kids were still screaming and running around till 11 at night in pool area. I thought that would be it until we came out and parents were drinking in halls andnkids were running around and basically doing same thing they're doing in pool area, so i tried to ignore it and go to sleep. Next morning its adults time again from 7am to 9 am and well after being woke up at 6 from a bad mother on the 3rd floor who shouldn't have custody of her kid at all i decided to head down before kids came into area for some peace of mind, hot tub was cold hotel said they turn water heat down well it was warm by 830a.m almost over and then a mouse pops out to bath with us. Checked
Stayed 2 nights in Jan 2025

10/10 Excellent

Denis

Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was the best part. I didn't like passing the door to get to it in the middle of January but that was the only negative.
Stayed 2 nights in Jan 2025

4/10 Poor

Cecilia

Travelled with family
Disliked: Staff & service, property conditions & facilities
The location and the restaurant Torrent, and the casino was the only positive thing for the hotel stay. I understand they are under construction however their staff was not very friendly nor spoke English. I was in the hottub area and there was a mouse that ran along the rim. I told personnel their didnt understand 😔. Our room had tiolet flushing issues. Multiple times a day a d night kids were running the halls, security was called a number of times.
Stayed 2 nights in Jan 2025

10/10 Excellent

Angela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what we were doing
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Liked: Staff & service, property conditions & facilities
Very Good Choice.
Stayed 1 night in Jan 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Starbucks on site and casino right across the way!! Great little get a way!!
Stayed 1 night in Jan 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was perfect

We enjoyed the stay. No issues, will recommend to friends.
Stayed 1 night in Jan 2025

10/10 Excellent

Mary Ellen

Stayed 1 night in Jan 2025

10/10 Excellent

Gabriel

Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Sheraton Niagara Falls was absolutely fantastic! I initially had some concerns about the area, but they were completely unfounded. The property was impeccably clean, and the staff provided exceptional service, making everything easy and stress-free. The location was incredibly convenient – just a quick, safe 2-minute walk to the casino across the street. I felt secure throughout my stay, and the walkability of the area added to the overall experience. Highly recommend this hotel for anyone visiting Niagara Falls!
Stayed 1 night in Dec 2024

6/10 Okay

Yenifer

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Jan 2025

10/10 Excellent

Karri A

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathrooms needed to be redone. The faucet in the shower would not stay on where set so the water would get super hot.
Stayed 1 night in Jan 2025

10/10 Excellent

Jim

Travelled with family
Liked: Staff & service, amenities
Great experience!
Stayed 1 night in Jan 2025

10/10 Excellent

Marc

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

steve

Travelled with partner
Great place nice area lots to do
Stayed 1 night in Dec 2024

10/10 Excellent

Dianne, Henrietta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Dec 2024

10/10 Excellent

Todd

Stayed 3 nights in Dec 2024

6/10 Okay

Wing yi

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

HARIKANTH

Stayed 1 night in Dec 2024

4/10 Poor

Paola

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Parking not included , too expensive doesn’t worth it
Stayed 2 nights in Dec 2024

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