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Green Granite Inn, Ascend Hotel Collection

2.5 star property

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Photo gallery for Green Granite Inn, Ascend Hotel Collection

Property amenity
Individually furnished, blackout curtains, iron/ironing board
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Exterior
Library

Reviews

7.0 out of 10
Good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
1515 White Mountain Hwy, North Conway, NH, 03860
  • Settlers' Green Outlet Village
    ‪7 min walk‬
  • Conway Scenic Railway
    ‪5 min drive‬
  • Cranmore Mountain Resort
    ‪7 min drive‬
  • Fryeburg, ME (FRY-Eastern Slopes Regional)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Individually furnished, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Individually furnished, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Individually furnished, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually furnished, blackout curtains, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

Individually furnished, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Individually furnished, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Individually furnished, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Jacuzzi)

Individually furnished, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking (Jacuzzi)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Individually furnished, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Larger Room)

Individually furnished, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Larger Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Individually furnished, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

Individually furnished, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Green Granite Inn, Ascend Hotel Collection

Family-friendly hotel with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and conference space are on-site. Housekeeping is available on request.
Green Granite Inn, Ascend Hotel Collection offers 91 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Cable televisions are provided.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Green Granite Inn, Ascend Hotel Collection gets good marks from our customers. During your stay, you're just a quick walk from Northway Plaza Shopping Center. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor and seasonal outdoor pools
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym and a playground
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Just a 1-minute drive from Settlers' Green Outlet Village and 5 minutes from Conway Scenic Railway
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Green Granite Inn, Ascend Hotel Collection offers its guests a seasonal outdoor pool, an indoor pool, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 1500 square feet (139 square metres) and includes conference space. Barbecue grills, a vending machine, and an arcade/games room are also featured at the family-friendly Green Granite Inn, Ascend Hotel Collection. Self parking is free.

This North Conway hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 11:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Ski passes
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 1,500 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • No lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 24-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in October.
  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Granite Green
Granite Inn
Green Granite
Green Granite Inn
Green Granite Inn North Conway
Green Granite North Conway
Green Granite Hotel North Conway
Green Granite Inn And Conference Center
Green Granite Inn
Green Granite Inn Ascend Hotel Collection
Green Granite Inn, Ascend Hotel Collection Hotel
Green Granite Inn, Ascend Hotel Collection North Conway
Green Granite Inn, Ascend Hotel Collection Hotel North Conway

Green Granite Inn, Ascend Hotel Collection Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 356 out of 1193 reviews
Rating 8 - Good. 305 out of 1193 reviews
Rating 6 - Okay. 231 out of 1193 reviews
Rating 4 - Poor. 167 out of 1193 reviews
Rating 2 - Terrible. 134 out of 1193 reviews

6.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Juan

Stayed 1 night in Dec 2024

4/10 Poor

Jeff

Disliked: Cleanliness, property conditions & facilities, room comfort
Room condition was a deal breaker!
Lobby, dining room, fitness room and indoor swimming pool area all were very nice and clean. That’s the good news. The bad news is all about our room. It was an absolute dump. The two queen beds were nearly on the floor. Never seen bed levels so low and near the floor. Just weird. The paint on all of the woodwork was flaked and beat up. The caulking all around the bathroom floor was filthy and the exhaust fan was broken. The worst part was this horrid smell in the room that may have been coming from the mini fridge but not positive. All I know is that all of my clothes stunk and the first thing I did when I got home was throw everything into the wash. Very gross. Maybe we got a bad room because we had our dog with us. Wouldn’t surprise me if they reserve the beat up rooms for guests with dogs. One more positive note, Dillon behind the front desk was awesome and very nice when we checked in but that was the only interaction we had with the staff. The included buffet breakfast was okay. Scrambled eggs, pre-made mini cheese omelettes & french toast were all okay. The silver dollar pancakes were like cardboard and the imitation maple syrup was pretty gross. Fortunately they had bagels, toast, english muffins and little mini-muffins that were pretty good. Also had three types of dry cereal as well as oatmeal. If it weren’t for the quality of the room this rating would be much better. Will not stay at this motel again.
Stayed 2 nights in Dec 2024

6/10 Okay

sandra

Business traveller
Disliked: Property conditions & facilities
The Green Granite Inn is convenient and an economic place to stay.
Stayed 1 night in Dec 2024

4/10 Poor

Jason

Stayed 2 nights in Dec 2024

10/10 Excellent

clayton

Stayed 4 nights in Nov 2024

4/10 Poor

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Gary

Liked: Cleanliness
Disliked: Property conditions & facilities
Tv didn't worked it took almost two hours to get straightened out. the beds are four inches off the floor, hard to get up from . We used to go here all the time ,not anymore sadly.
Stayed 1 night in Dec 2024

2/10 Terrible

kalyn

Stayed 1 night in Dec 2024

8/10 Good

Hilary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
The front desk associate was able to move my family and me into a ground floor because we have an infant in a stroller, it was very nice he was very accommodating and seemed happy to do it. I feel like the makeover was a little rushed, the outlets along the head board were all covered by it (it's a beautiful price of wood) only one outlet was uncovered. No microwave but they do have a mini fridge and full bathroom. Over all it was a very pleasant stay for my me and my family.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Room was outdated. Desk chair was all ripped there were stains on the chairs for the table and water was luke warm. Room was huge which was nice. Check in was nice and easy lobby was beautiful
Stayed 2 nights in Dec 2024

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It was a clean hotel and breakfast was good. It was perfect for an overnight trip
Stayed 1 night in Oct 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service
Quiet good location just dated
Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Stayed 1 night in Nov 2024

6/10 Okay

Lauren, Saugus

Travelled with family, Travelled with group
Liked: Cleanliness
A person in our party, who booked directly through the property, was charged crazy fees and ended up being charged twice what we paid through Expedia. Also another person in our party left their medical card behind in the room. The hotel reached out, but won’t mail the card back, expecting this person to travel back to the hotel, over 100 miles away, to retrieve the card. For these reasons, we will not be staying again at the Green Granite Inn.
Stayed 2 nights in Dec 2024

6/10 Okay

Natalie, Winthrop

Liked: Staff & service
No towels for the pool, staff shortage
Stayed 1 night in Dec 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service
Great for the price.
Stayed 1 night in Nov 2024

4/10 Poor

Corey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a king room and specifically requested to have our room inside the main building (not a room where the parking lot is accessible directly from the guest room (not an putside room). Due to wanting better accessibility and a shorter walking distance to the desk, breakfast lounge, and the gift shop. When we arrived (five min after booking on expedia) all of the king rooms were unavailable and in place of our king room, we were put into a queen room on inside the main building on the first floor. The king was 45 more dollars and we were not discounted or accomidated on the price differences. When asked, i was told i was going to need to talk to expedia and work out the refund, AFTER expedia had already told me different. The queen room was filthy with hair in the rub and a bed that was practically on the floor! The bed frame swas ridiculously low to the ground and the heating unit was malfunctioning and not heating the room as it ahould have been. Had no power. I then asked to be moved to a different room again, and we were put into a queen OUTSIDE AJOINING ROOM! with loud guests in the ajoining room and on the backside behind the headboard of our bed on the otherside of the wall was the stairs leading to the second floor outside rooms. In which where we then had ro listen to the night maintainance man thumping up and down the stairs ALLLLL night long and into the next morning. Nothing was done to make up for this terrible experience. Front desk had no care IN THE WORLD
Stayed 1 night in Nov 2024

2/10 Terrible

howard

Disliked: Cleanliness, staff & service, property conditions & facilities
Filthy dirty,bathroom ,rugs are so durty we wouldnt let our 5 year old granddaughter take off shoes ,outlit hanging off the bathroom wall,which would run the fan didnt work, entry door in to our building wouldnt open with our key.Was told by woman at desk to put somthing in door to keep it open ,really !! building sits on the main street in north conway so much for safty ! pool walls & ceiling have mold ,after a great day at the fryburg fair,returned back this room, to find no clean towel,our trash was still there ,so i called front desk to see if we could get clean towels that same older woman said we dont bring them to u , u have to come to the main building bring the durty ones & get your own clean ones.asked about the trash same thing bring it ti main building empty it ourselves, at this point we decided we needed to leave went down the street to the schoolhouse motel a wonderfull ,clean &,nice people, where there was clean towel, trash empty ,& clean rugs/floors we highly recommend .we have reached out to the green granite hotel requesting a refund for the two nights we didnt stay there ,im sure u know how that went, still waiting!!1
Stayed 3 nights in Sep 2024

8/10 Good

Nicholas

2/10 Terrible

ken

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
NO POOL
Stayed 2 nights in Nov 2024

2/10 Terrible

lynne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get what you pay for
I guess it’s true when they say “you get what you pay for”. I booked through the app. just for a place to sleep close to the party we were going to that wasn’t more than $250 for 1 night. But, then we couldn’t sleep well at all. Check-in was a problem. The payment I made through Hotels.com app. did not show on their system, so I had to pay again. Hotel is dated. The pool wasn’t open with no explanation as to why. Mattress was not great. The heat/air rattled all night. Light bulbs in the lamps were broken.
Stayed 1 night in Nov 2024

8/10 Good

Cher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Nathalie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel poorly maintained Carpet dirty and smelly Loads of laundry and garbage sitting in the hallway
Stayed 2 nights in Nov 2024

4/10 Poor

Lenny

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
First, the good. The staff was great and let us check in early, which was much appreciated. The bad, the pool was closed due to them waiting on a part, which was the only reason why we booked the hotel. The heater in our unit was super loud and didn’t really work. Outside of the room, there was a lot of trash and cigarette butts all over the place.
Stayed 2 nights in Nov 2024

6/10 Okay

Jeff

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room was large and comfortable. King bed was very good. Having a balcony was a plus. Carpet was not clean when we arrived. No ventilation in bathroom so after a shower, felt humid.
Stayed 3 nights in Nov 2024