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Grand Mercure Beppu Bay Resort & Spa

4.0 star property

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Photo gallery for Grand Mercure Beppu Bay Resort & Spa

Seasonal outdoor pool
In-room safe, desk, free WiFi, bed sheets
Point of interest
Reception
Combined shower/bathtub, deep-soaking bathtub, free toiletries

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Laundry
  • Spa

Explore the area

Map
1825 Irie, Hiramichi, Hiji-machi, Hiji, Oita-ken, 879-1508
  • Harmony Land
    ‪8 min drive‬
  • Hells of Beppu
    ‪8 min drive‬
  • Takegawara Onsen
    ‪8 min drive‬
  • Oita (OIT)
    ‪26 min drive‬

Room options

View all photos for Superior Room, Multiple Beds, Ocean View

In-room safe, desk, free WiFi, bed sheets

Superior Room, Multiple Beds, Ocean View

  • Ocean view
  • Sleeps 8
  • 2 Single Beds and 2 Double Sofa Beds

Deluxe Suite, Multiple Beds, Sea View

  • Sleeps 8
  • 4 Single Beds

Standard Room, 3 Single Beds, Ocean View

  • Sleeps 5
  • 3 Single Beds

Standard Suite, 2 Single Beds, Mountain View

  • Sleeps 9
  • 2 Single Beds

Standard Room, Multiple Beds, Sea View

  • Sleeps 6
  • 4 Single Beds

Standard Room, Multiple Beds, Mountain View

  • Sleeps 6
  • 4 Single Beds

Classic Room, 2 Single Beds, Sea View

  • Sleeps 4
  • 2 Single Beds

Deluxe Suite, 2 Single Beds, Sea View

  • Sleeps 12
  • 2 Single Beds

View all photos for Standard Suite, 2 Single Beds, Sea View (Japanese Western Style)

In-room safe, desk, free WiFi, bed sheets

Standard Suite, 2 Single Beds, Sea View (Japanese Western Style)

  • Sleeps 9
  • 2 Single Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Mountain view

In-room safe, desk, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds, Mountain view

  • Mountain view
  • Sleeps 8
  • 4 Single Futons

View all photos for Standard room with 2 single beds and 1 sofa bed

Standard room with 2 single beds and 1 sofa bed | In-room safe, desk, free WiFi, bed sheets

Standard room with 2 single beds and 1 sofa bed

  • Sleeps 6
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds, Sea View

Standard Room, 2 Single Beds, Sea View | In-room safe, desk, free WiFi, bed sheets

Standard Room, 2 Single Beds, Sea View

  • Sleeps 6
  • 2 Single Beds

View all photos for Superior Room with 2 single beds and 2 extra beds, Mountain view

Exterior

Superior Room with 2 single beds and 2 extra beds, Mountain view

  • Mountain view
  • Sleeps 8
  • 2 Single Beds and 2 Double Sofa Beds

View all photos for Classic Room with 2 single beds and 1 extra bed, Mountain view

In-room safe, desk, free WiFi, bed sheets

Classic Room with 2 single beds and 1 extra bed, Mountain view

  • Mountain view
  • Sleeps 6
  • 3 Single Beds

View all photos for Standard Room, Japanese style, 4 futon beds, Ocean/Sea view

In-room safe, desk, free WiFi, bed sheets

Standard Room, Japanese style, 4 futon beds, Ocean/Sea view

  • Ocean view
  • Sleeps 8
  • 4 Single Futons

View all photos for Classic Room, 3 Single Beds, Ocean View

In-room safe, desk, free WiFi, bed sheets

Classic Room, 3 Single Beds, Ocean View

  • Ocean view
  • Sleeps 6
  • 3 Single Beds

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About this property

Grand Mercure Beppu Bay Resort & Spa

Hotel with a full-service spa, in the vicinity of Hells of Beppu
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Other amenities include a sauna, a seasonal outdoor pool and laundry facilities.
Grand Mercure Beppu Bay Resort & Spa offers 289 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Public bath/onsen services include an indoor public bath and outdoor mineral hot springs (Japanese-style onsen). These services feature separate men's and women's areas. There are hot springs on site.

Our customers tell us that they enjoy the overall property condition at Grand Mercure Beppu Bay Resort & Spa. During your stay, you'll be close to Hells of Beppu. Features include free WiFi in public areas, free self-parking and free train pick-up service.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Amenities include locker space, a gift shop and laundry facilities
  • On-site recreation includes hot springs, a steam room and a sauna
  • 8 minutes by car from Harmony Land and 8 minutes from Beppu Tower
  • Free train station pick-up and train station drop-off shuttle service
Some rates at Grand Mercure Beppu Bay Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Grand Mercure Beppu Bay Resort & Spa offers its guests a full-service spa, hot springs, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A seasonal outdoor pool, a vending machine, and gift shops/newsstands are also featured at Grand Mercure Beppu Bay Resort & Spa. A train station pick-up shuttle and A train station drop-off shuttle are free. Free self parking is available.

This 4-star Hiji hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
LE SENSORIEL – This buffet restaurant serves breakfast and dinner.

All-inclusive details

All-inclusive room rates at Grand Mercure Beppu Bay Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are not accepted.

Food and beverages

Buffet meals, snacks and beverages included

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle from 3:00 PM to 6:00 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,800 for adults and JPY 2,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LE SENSORIEL

Things to do

  • Full-service spa
  • Hot springs
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Full-service spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3800 for adults and from JPY 2000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

  • The seasonal pool will open in July and close in August.
  • Pool access available from 3:00 PM to 7:00 PM
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Beppuwan
Beppuwan Royal
Beppuwan Royal Hiji
Beppuwan Royal Hotel
Beppuwan Royal Hotel Hiji
Beppu Wan Royal Hotel
Beppuwan Royal Hotel Japan/Oita Prefecture - Hiji-Machi
Hotel Resorts BEPPUWAN Hiji
Hotel Resorts BEPPUWAN
Resorts BEPPUWAN Hiji
Resorts BEPPUWAN
Hotel Resorts BEPPUWAN
Grand Mercure Beppu & Spa Hiji
Grand Mercure Beppu Bay Resort Spa
Grand Mercure Beppu Bay Resort & Spa Hiji
Grand Mercure Beppu Bay Resort & Spa Hotel
Grand Mercure Beppu Bay Resort & Spa Hotel Hiji

Grand Mercure Beppu Bay Resort & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 212 out of 533 reviews
Rating 8 - Good. 192 out of 533 reviews
Rating 6 - Okay. 84 out of 533 reviews
Rating 4 - Poor. 29 out of 533 reviews
Rating 2 - Terrible. 16 out of 533 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Yukari

Travelled with family
Liked: Room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

SEYOUNG

Stayed 3 nights in Jan 2025

10/10 Excellent

Wai Man Nik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

young

Liked: Cleanliness
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family

Resort does not acknowledge or respond

Resort would not acknowledge the refund policy they provided to me in the message app and in email because the resort did not translate it in English properly. Resort did not respond to my messages after instructing me to message them through the message app. Resort did not respond to my emails after instructing me to email them and providing me with an email address to use.
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It was ok. No baby crib available. The baby area is not baby safe, my child cut her head open on one of the tables bc they have sharp edges and had to go to the emergency room. There was mold on the vents in the room and the carpets were pretty dirty.
Stayed 2 nights in Dec 2024

8/10 Good

chi hung

Stayed 2 nights in Dec 2024

10/10 Excellent

Jittinai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive

Impressive service and room conditions. Breakfast was awesome with good variety. Stunning views from room.
Stayed 3 nights in Dec 2024

10/10 Excellent

DONGGON

Stayed 1 night in Nov 2024

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 1 night in Nov 2024

10/10 Excellent

so fong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Yusaku

Stayed 1 night in Oct 2024

10/10 Excellent

Minji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

MASAFUMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Hiroko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

hui chun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Brandon

Stayed 2 nights in Aug 2024

2/10 Terrible

Ho Yan Rica

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

KATSUHIRO

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

dongho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

전망좋고 수영장과 온천도 멋져요

전망좋고 수영장과 온천도 멋져요. 그리고 1층 로비의 바에서 무료 음료, 맥주, 스낵을 먹을 수 있는 서비스가 너무 좋았습니다.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
산 뷰의 기본룸을 묶었는데, 일본에서 잘 볼 수 없는 크기의 룸이였습니다. 세명의 가족이 묶기에 부족함 없이 넓었고, 대욕장 역시 너무 좋았습니다. 이 지역에 다시간다면 재방문 의사 있습니다.
Stayed 2 nights in Aug 2024

10/10 Excellent

KIT YING

Stayed 2 nights in Jul 2024

8/10 Good

JAEGYU

Stayed 1 night in Jul 2024

8/10 Good

Man Shan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
so far so good
Stayed 4 nights in Jul 2024