6/10 Okay
Steve L.
11 Dec 2024
Liked: Cleanliness
Kissimmee rental
The house sufficiently met our family needs. One bath per room for two was great The kitchen was congested but manageable. The house layout worked very well for our group. There was an extra charge for having the pool and whirlpool heated but 35 per day seemed a bit excessive. However the hot tub was not hot and it drained overnight and barely had 6” of water. Small ants were visible in the bathrooms, kitchen and entry from the day we arrived. We did call the manager and they came and treated all the rooms. Most of the ants then disappeared. We noted that all of the bathrooms had less than a full roll of toilet paper- often less than a quarter roll. There were no additional rolls in the house so we had to go to a store again and buy toilet paper less than 24 hours after arrival. The kitchen area contained a large garbage container. The only available garbage bag was the one in the garbage can. That meant another trip to the store. There is a minimal cost to supplying toilet paper and garbage bags. Owners could have supplied these useful and necessary sanitation supplies. The dishwasher did not have any pods so that meant another trip to the store. There were lots of towels but no hand towels or wash or dish cloths. We had an upstairs water leak in a bathroom and it leaked into the kitchen. We called management but they never showed up to fix. Yes, we worked around the above issues and had a great time in the house and Disney.
Steve L.
Stayed 8 nights in Nov 2024