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Crowne Plaza Orlando - Downtown by IHG

3.5 star property

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Photo gallery for Crowne Plaza Orlando - Downtown by IHG

Exterior
Outdoor pool, pool loungers
Exterior
Premium Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Breakfast available
  • Room service
  • Pool
  • Gym
  • Bar

Explore the area

Map
304 W Colonial Drive, Orlando, FL, 32801
  • Kia Center
    ‪18 min walk‬
  • Dr. Phillips Center for the Performing Arts
    ‪3 min drive‬
  • Camping World Stadium
    ‪4 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪30 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Room amenity

Premium Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Suite, 1 Bedroom, Kitchen (Dining) | Living area | 48-inch LCD TV with premium TV channels, TV

Suite, 1 Bedroom, Kitchen (Dining)

  • Sleeps 2
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Crowne Plaza Orlando - Downtown by IHG

Hotel with free local shuttle, near Kia Center
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Crowne Plaza Orlando - Downtown by IHG offers 227 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and in-room massages can be requested. Housekeeping is provided on request.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Orlando - Downtown by IHG. During your stay, you're just a quick walk from Orange Avenue. Free WiFi in public areas, a free area shuttle and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Kia Center and a few minutes from Dr. Phillips Center for the Performing Arts
  • Free local-area shuttle service
Crowne Plaza Orlando - Downtown by IHG offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre, 6 meeting rooms, and limo/town car service. Event space at this hotel measures 6600 square feet (613 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Orlando - Downtown by IHG. A free area shuttle within 3.00 mi is available. For a fee, parking is available.

This 3.5-star Orlando hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Bite Bistro and Wine Bar – This bistro serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Area shuttle
  • Limo/town car service
  • Parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 10 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bite Bistro and Wine Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 6,600 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 10 for adults and USD 5 to 30 for children
  • Self-parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Orlando Downtown Hotel
Crowne Plaza Hotel Orlando Downtown
Crowne Plaza Orlando Downtown
Crowne Plaza Orlando Downtown Hotel Orlando

Crowne Plaza Orlando - Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 145 out of 227 reviews
Rating 8 - Good. 37 out of 227 reviews
Rating 6 - Okay. 23 out of 227 reviews
Rating 4 - Poor. 6 out of 227 reviews
Rating 2 - Terrible. 16 out of 227 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Stayed 2 nights in Nov 2024

8/10 Good

Shenika

Travelled with partner
I loved the spacious room layout. I did not like not being able to open doors to balcony
Stayed 1 night in Nov 2024

10/10 Excellent

Debbie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a couples weekend!
This was a perfect hotel for a couples trip. Not too far from everything and located conveniently off the interstate. The customer service was amazing from parking, check-in, on-site restaurant, and housekeeping. We will be returning.
Stayed 2 nights in Dec 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel proximous to entertainment venues.
Stayed 1 night in Dec 2024

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Lovepreet

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

10/10 Excellent

Freddy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Bryann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel Great free shuttle Will definitely go back
Stayed 1 night in Dec 2024

10/10 Excellent

sherri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the bed was comfortable. Free shuttle was a plus. Domonic was ausome with being on time being the shuttle driver! No issues with anything!
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Stayed 4 nights in Nov 2024

6/10 Okay

Maurice, Loves Park

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
No room service at all
Stayed 4 nights in Nov 2024

10/10 Excellent

vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay!
Great stay, was really convenient to events and wonderful courteous staff.
Stayed 1 night in Nov 2024

2/10 Terrible

Angela

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please do yourself a favor and stay away from this place. Worst experience; I will never stay at Crowne plaza ever again. Scammers. Tried to charge 4 nights of parking when I only stayed 2 and when I spoke with the front desk, they were extremely disrespectful even though this was their mistake. They told me I would get $20 credit towards the snack and convenience center and didn’t take anything off. Please do not stay here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Anaile, Fort Myers

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is nice clean good location however is updated and lots of homeless around the area
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
My stay
Great and excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with the decor...updated, rooms fresh and clean. Easy parking. Staff extremely pleasant and helpful. Hope to come back next year.
Stayed 1 night in Nov 2024

8/10 Good

Kem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like not having a bigger balcony with access.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alejandro, Miami

Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Stayed 1 night in Sep 2024

10/10 Excellent

Casey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
We were happy with our stay. Just prefer to be closer to the DT restaurants
Stayed 2 nights in Nov 2024

10/10 Excellent

Joanna

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, king suite was beautiful
Stayed 2 nights in Nov 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was lovely and helpful. King suite was impeccable.
Stayed 3 nights in Nov 2024

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