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29 Sep 2016 by Stefan
Lieber Joel, Vielen Dank, dass Sie sich die Zeit genommen und lassen Sie uns mit Ihnen Feedback. Wir schätzen alle Feedback unserer Gäste, wie es uns, unsere Dienstleistungen zu verbessern hilft. Wir entschuldigen uns für die Unannehmlichkeiten während Ihres Aufenthaltes bei uns konfrontiert. Dies ist in keiner Weise etwas, was wir wollen für alle unsere Gäste zu erleben. Wir versuchen immer, Probleme vor Ort zu lösen unsere Gäste, um sicherzustellen, mit ihrem Zimmer während des Aufenthaltes zufrieden sind. Hygiene ist etwas, das für uns sehr wichtig ist, und ein Reinraum ist ein bestimmter Bedarf für unsere Gäste. Diese Überprüfung wird für Schulungszwecke für Rezeption, Housekeeping und Wartung Abteilung gehalten werden, so dass wir diese Ereignisse in der Zukunft zu vermeiden. Mit Aufrichtigkeit, Stefan Front Desk Manager (Dies ist eine Reaktion wurde mit Google Translate übersetzt)
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. An outdoor pool, multilingual staff, and laundry facilities are also featured at the business-friendly Katerina Hotel. This Orlando hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Katerina Hotel offers 145 accommodations with a hairdryer. This Orlando hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include an outdoor pool.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
